Summary
Overview
Work History
Education
Skills
Additional Qualifications
Timeline
Generic
Mearran Malone

Mearran Malone

Palmetto,GA

Summary

Results-oriented Project Manager with over two decades of experience in program management and network engineering. Proven ability to optimize network capacity, implement cutting-edge technologies, and lead cross-functional teams to successful project outcomes. Certified Juniper Router Professional with expertise in incident response, postmortems, and automation. Skilled in telecommunications principles, including advanced techniques in database routing and global least cost routing. Well-versed in program management, establishing communications standards, program cadence, and governance. Adept at identifying change management opportunities, solving complex problems, and ensuring seamless project execution. Committed to continuous learning and team motivation. Seeking challenging opportunities to apply extensive project management and network engineering skills for organizational success.

Overview

17
17
years of professional experience

Work History

Senior Network Capacity Engineer

Intrado Communications
09.2021 - Current
  • Spearheaded the creation of predictive models to forecast demand, optimizing customer experience while minimizing costs
  • Conducted comprehensive statistical data analysis using SQL to extract insights from extensive network engineering datasets
  • Orchestrated the management of Carrier and Vendor activities, overseeing a team handling diverse telecom products, services, and applications
  • Pioneered incident response strategies and postmortems, implementing automated workflows for enhanced network capacity constraint detection and mitigation
  • Developed a holistic framework for end-to-end availability and performance measurement, emphasizing critical services and key network performance metrics
  • Mentored and coached subordinates to elevate customer satisfaction levels
  • Applied advanced techniques in SOMOS database routing and GLCR (Global Least Cost Routing)
  • Demonstrated an exceptional understanding of telecom principles, including DIDs, Toll-Free numbers, LATA OCN, and NPA-NXX
  • Proficient in SIP call routing, Least Cost Routing with Session Border Controllers, and International Routing.

Senior Network Capacity Engineer

Netflix
08.2020 - 08.2021
  • Engineered and simulated network demand models using a Capacity & Topology Network Backbone Planning Tool for both intra and inter DC/POP scenarios
  • Analyzed intricate datasets related to Facebook's data infrastructure, resolving complex ad-hoc analysis problems
  • Translated Layer 3 topology plans into meticulously crafted engineering design packages
  • Led incident response and postmortems, implementing automated workflows to enhance the detection and mitigation of network capacity constraints
  • Developed comprehensive frameworks for end-to-end availability and performance measurement
  • Served as a subject matter expert in Cisco WAE Design, Network Architecture, and capacity planning for scenario analysis
  • Planned and executed training initiatives, actively participating in R&D exercises to implement new tools
  • Proficiently gathered capacity data in Redshift using SQL and reported data in Tableau.

Network Capacity Engineer

WOW! Internet, Cable & Phone
05.2011 - 08.2020
  • Supported the Network Design Team, reporting on all facets of network capacity concerning scalability and performance
  • Developed, communicated, and coordinated network contingency plans and capacity augments
  • Functioned as the Juniper MX-960 backbone design engineer, implementing BGP, OSPF, and LSP Mesh networks
  • Conducted routine maintenance software upgrades for MX-960's and EX4200's
  • Held certification as a Juniper Router Professional (Junos OS and Junos Routing essentials).

Network Capacity Engineer

Time Warner Cable
02.2010 - 02.2011
  • Conducted initial site surveys for ATT/Verizon and Frontier collocation offices, facilitating Time Warner Cable equipment installation
  • Developed frameworks for end-to-end availability and performance measurement
  • Played a pivotal role in influencing, assessing, and supporting the development of new network hardware initiatives.

Video Broadcast Test Engineer

Verizon FiOS
01.2005 - 09.2010
  • Led incident response and postmortems, driving production improvements for network outages
  • Monitored the Verizon FiOS network backbone for major transport alarms, responding promptly
  • Maintained and tested various hardware components critical to the network's integrity.

IT1 (SW)

United States Navy
08.1988 - 10.1996
  • Provided regional technical control information technology support for the DEPARTMENT OF THE NAVY and over 100 other government agencies
  • Managed the Automated Technical Networking Communications Center, delivering high-quality voice, video, data, and imagery service
  • Supervised a team of 12 military and 3 civilian employees.

Education

High School Diploma -

Brindisi American HS
San Vito Italy
05.1987

Skills

  • Predictive Modeling for Demand Forecasting
  • Statistical Data Analysis using SQL
  • Capacity & Topology Network Backbone Planning Tools
  • Cisco WAE Design, Network Architecture, and Capacity Planning
  • Redshift Data Gathering using SQL
  • Tableau Reporting
  • Change Management and Problem Solving
  • Risk Management and Mitigation
  • Project Management Tools: Jira

Additional Qualifications

  • Continuous Learning and Professional Development
  • Actively pursue knowledge on industry trends and emerging technologies relevant to infrastructure development.
  • Regularly engage in conferences, online forums, and industry publications to stay informed about the latest advancements.
  • Risk Management and Problem Resolution
  • Demonstrate expertise in proactive risk management, conducting thorough assessments, and developing effective mitigation plans.
  • Establish a successful track record in troubleshooting and resolving persistent problems and escalated issues for seamless project execution.
  • Project Management Tools
  • Leverage extensive experience in implementing and utilizing project management tools such as Jira, Trello, and Asana to facilitate streamlined collaboration and enhance project visibility.
  • Team Leadership and Motivation
  • Excel in motivating and leading cross-functional teams to achieve project goals by fostering a positive team culture.
  • Recognized for leading by example, celebrating team successes, and maintaining a collaborative work environment.
  • Program Management Expertise
  • Implementing Communications Standards
  • Played a key role in implementing communications standards across a portfolio of programs, ensuring effective executive and key partner communications.
  • Establishing Program Cadence and Governance
  • Established a reliable and visible cadence for program reviews, decision-making, prioritization, and Resource Stewardship.
  • Developed and led a governance structure that drove effective executive decision-making, ensuring exposure and mitigation of dependencies.
  • Change Management and Problem Solving
  • Identified change management opportunities that increased program velocity, affecting multiple teams.
  • Defined and managed a program portfolio, solving problems with high business impact for the organization and product area.

Timeline

Senior Network Capacity Engineer

Intrado Communications
09.2021 - Current

Senior Network Capacity Engineer

Netflix
08.2020 - 08.2021

Network Capacity Engineer

WOW! Internet, Cable & Phone
05.2011 - 08.2020

Network Capacity Engineer

Time Warner Cable
02.2010 - 02.2011

Video Broadcast Test Engineer

Verizon FiOS
01.2005 - 09.2010

IT1 (SW)

United States Navy
08.1988 - 10.1996

High School Diploma -

Brindisi American HS
Mearran Malone