Mecca Hickman
Monticello,NY
Summary
Dedicated and responsive Substitute Teacher Aide with proven skills in classroom management, behavior modification and individualized support. Comfortable working with students of different skill levels to promote learning and boost educational success. Serves as role model by using growth mindset to develop young minds and inspire love of learning. Organized Crew Trainer with 4 years of hands-on experience instructing new employees to successfully complete job duties. Versed in fairly distributing tasks, monitoring staff performance and motivating crew. Encouraging and positive professional committed to contributing to company goals and growth.
Overview
2
2
years of professional experience
Work History
Substitute Teacher Aide
McDonald's Restaurant
Monticello, NY
05.2023 - Current
- Organized lesson plans and activities for students.
- Monitored student progress throughout the day.
- Encouraged positive behavior among students through effective communication techniques.
- Monitored students in the cafeteria to ensure they stayed in their designated areas.
- Assisted in organizing and supervising recreational activities for students during recess periods.
Crew Member Trainer
McDonald's
Monticello, NY
06.2022 - Current
- Provided training to new crew members on proper customer service techniques and store policies.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
Associate English Degree - Early Childhood Education
Sullivan County Community College
Loch Sheldrake, NY05-2025
High School Diploma -
Cohoes High School
Cohoes, NY05-2022
Skills
- Relationship building and management
- Group Instruction
- Complex Problem-Solving
- Student Engagement
- Group and individual instruction
- Team leadership and supervision
- Team Leadership
- Employee Onboarding
- Active Listening
- Task Delegation
Timeline
Substitute Teacher Aide
McDonald's Restaurant
05.2023 - Current
Crew Member Trainer
McDonald's
06.2022 - Current
Associate English Degree - Early Childhood Education
Sullivan County Community College
High School Diploma -
Cohoes High School