Mecca Reeves
Philadelphia,PA
Summary
Highly organized administrative assistant with over five years experience in documentation management and executive support. Skilled in client relations and scheduling, and data entry. Proven professional ability to manage multiple confidential tasks, meet tight deadlines and ensure smooth day-to-day operations in a fast-paced environment, leveraging Microsoft Outlook and Excel to streamline operations.
Overview
7
7
years of professional experience
Work History
Secretary
Military Construction
01.2019 - Current
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Entered data into system and updated customer contacts with information to keep records current.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
Shift Supervisor Trainee
New Jersey Turnpike Authority
01.2018 - 11.2019
- Trained newly hired staff in cashiering and customer service.
- Provided technical advice about products.
- Provided customer awareness of promotions/ special offers.
- Being responsible for all employees/cashiers within the front-end.
- Mentored junior employees, fostering professional growth and improved performance.
- Oversaw daily shift operations, maintaining high standards of cleanliness, organization, and compliance throughout the facility.
- Reduced employee turnover by fostering a positive work atmosphere and addressing concerns promptly.
- Managed cash handling procedures, ensuring accuracy in transactions and minimizing discrepancies.
- Enhanced team productivity by providing guidance and training on efficient work methods.
Education
Bachelor of Science - Accounting
Rutgers University
New Brunswick, NJ06-2022
Skills
- Microsoft Outlook, Excel
- Record preparation
- Quickbooks
- Client relations
- Administrative duties
- Basic accounting
Timeline
Secretary
Military Construction
01.2019 - Current
Shift Supervisor Trainee
New Jersey Turnpike Authority
01.2018 - 11.2019
Bachelor of Science - Accounting
Rutgers University
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