Mechaela Lapuaho
Herriman
Summary
I am proud to be a reliable and self-motivated worker with strong communication skills and experience working independently in remote settings. I manage my time well, stay organized, and meet deadlines without needing close supervision. I’m comfortable using online tools like email, messaging apps, and video calls to stay connected and get work done. I adapt quickly, pay attention to details, and take initiative when solving problems, and I’m always open to learning new skills.
Overview
7
7
years of professional experience
Work History
Picker
Amazon
01.2024 - Current
- Operated handheld scanners to accurately pick and locate items within designated areas.
- Maintained organization of inventory to ensure efficient retrieval and minimize errors.
- Collaborated with team members to optimize picking routes and improve productivity.
- Conducted quality checks on picked items to ensure accuracy before packing.
- Utilized warehouse management systems to track inventory movement and status updates.
- Adapted quickly to changes in workflow demands, ensuring seamless operations during peak hours.
- Implemented best practices for maintaining cleanliness and orderliness in work area.
- Worked fast to meet assigned daily picking quotas.
- Pulled orders quickly to maintain demanding productivity goals.
- Maintained a clean and organized warehouse, ensuring easy access to products for efficient picking.
Receptionist Administrator
Avionte
01.2024 - 06.2024
- Managed front desk operations, ensuring efficient visitor check-in and appointment scheduling.
- Coordinated communication between departments to streamline administrative processes.
- Implemented filing system improvements for enhanced document retrieval efficiency.
- Supported onboarding processes by preparing new hire documentation and orientation materials.
- Utilized scheduling software to optimize meeting room bookings and resource allocation.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Handled complaints and questions, and re-directed calls to other team members.
Loading Dock Worker
Enlinx
10.2023 - 12.2023
- Operated forklifts and pallet jacks for efficient loading and unloading of shipments.
- Inspected incoming and outgoing shipments for accuracy and damage prior to processing.
- Maintained organized dock area to enhance workflow and ensure safety compliance.
- Collaborated with team members to streamline loading processes, reducing turnaround times.
- Trained new hires on safety protocols and equipment operation procedures effectively.
- Monitored inventory levels, reporting discrepancies to management for timely resolution.
- Coordinated with shipping personnel to optimize scheduling of deliveries and pickups.
Warehouse Forklift Operator
Sportsman's Warehouse
06.2019 - 07.2022
- Operated forklifts to transport materials efficiently within warehouse environment.
- Ensured compliance with safety regulations during loading and unloading processes.
- Monitored inventory levels and reported discrepancies to management for resolution.
- Conducted routine maintenance checks on forklift equipment to ensure optimal performance.
- Assisted in training new employees on safe forklift operation and warehouse procedures.
- Collaborated with team members to streamline shipping processes and improve order accuracy.
- Implemented organizational systems for storage areas, enhancing accessibility of products.
- Led efforts to reduce waste by implementing best practices in material handling operations.
Customer Service Representative
Complete Recovery
11.2018 - 06.2019
- Resolved customer inquiries efficiently through various communication channels, enhancing customer satisfaction.
- Managed order processing and tracking, ensuring timely delivery and accurate information.
- Collaborated with team members to identify process improvements, streamlining workflows for better service delivery.
- Provided product knowledge and support to customers, increasing their understanding and usage of services.
- Assisted in training new staff on customer service protocols and systems, promoting a cohesive team environment.
- Conducted follow-up calls to ensure resolution of issues, reinforcing commitment to customer care standards.
- Analyzed feedback trends to recommend enhancements in service quality and operational processes.
Education
No Degree - General Studies
BYU
UtahHigh School Diploma -
Uintah
Utah08-2015
Skills
- Friendly, positive attitude
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Multitasking
- Critical thinking
- Organizational skills
- Active listening
- Organization and time management
- Problem resolution
- Verbal communication
- Order picking
- Barcode scanners
- Order preparation
- Warehouse safety
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Picker
Amazon
01.2024 - Current
Receptionist Administrator
Avionte
01.2024 - 06.2024
Loading Dock Worker
Enlinx
10.2023 - 12.2023
Warehouse Forklift Operator
Sportsman's Warehouse
06.2019 - 07.2022
Customer Service Representative
Complete Recovery
11.2018 - 06.2019
No Degree - General Studies
BYU
High School Diploma -
Uintah