Mechele Lewis
Milwaukee,WI
Summary
Enthusiastic Sales Specialist and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services and creating solutions for customers to drive loyalty, retention, and revenue. Highly adept at training, coaching, and mentoring sales associates with a talent for interacting with new client and community profiles and knowledge of products, rules, and regulations.
Overview
27
27
years of professional experience
Work History
Market Point Sales Representative
Humana
07.2016 - Current
- LISTEN
- Achieved or exceeded company-defined sales quotas.
- 2019 - Humana President Club - Highest Sale Award in this Market.
- Trained, Coached, and Mentored in product sales, rules, and regulations.
- Gained customer trust and confidence by demonstrating extensive knowledge of Medicare with a compelling, persuasive, and composed professional demeanor.
- Serviced policies as clients' needs arise.
- Volunteered in the community humanizing the local face of the company every month.
- Fostered new community relationships both on an organizational and an individual level.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Informed customers of new products to increase sales productivity and volume.
Entrepreneur DJ/Karaoke
Self-employeed
02.1996 - Current
- Extensive use of multiple media platforms to create marketing material both for local companies and social media.
- Increased patron traffic by 40 – 60 % through targeted services resulting in significant client revenue increases.
- Prepared and presented strategies to increase revenue with a 90% close rate.
- Generated new appointments for proposals from cold calls resulting in new sales accounts.
- Secured new leads and sales through referrals from established accounts.
- Assured company and clients complied with all government licensing and regulations.
- Conducted business-to-business meetings to discuss the needs of clients.
- Resolved issues with immediate on-the-spot support that resulted in the retention of accounts.
- Installed, operated ,and maintained audio and video equipment at venues.
Education
Bachelor of Arts - Communication With A Minor Focus in Life Sciences
Alverno College
Milwaukee, WI05.2015
Skills
- Qualified Lead Generation
- Customer Service
- Mentor
- Trainer
- Communication
- Numeracy
- Problem-solving
- Analytical Skills
- Marketing
- Attention to detail
- Organization
- Working under pressure
Community Awards
2023 - Certificate of Appreciation for Outstanding Personal Services and Support Rendered to The Veterans Of Foreign Wars Department of Wisconsin.
2022 - Certificate of Appreciation for Support from The Military Order of the Cootie. (Veteran Organization)
2019 - Community Service Award for Tireless Effort to Service Our Veterans AMVETS.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
“If you want to improve your self-worth, stop giving other people the calculator.”
- Tim Fargo
Timeline
Market Point Sales Representative
Humana
07.2016 - Current
Entrepreneur DJ/Karaoke
Self-employeed
02.1996 - Current
Bachelor of Arts - Communication With A Minor Focus in Life Sciences
Alverno College