Mechell Hill
Jackson,MS
Summary
Dynamic customer service professional with a strong background in prescription formulation and ethical practices. As a knowledgeable Shift Manager, adept in scheduling, financial management, and team leadership, successfully oversees operations while making strategic adjustments to ensure timely project completion. Additionally, as a skilled dental assistant, effectively supports dental teams in delivering exceptional patient care, managing records, and maintaining sterile environments to enhance patient comfort and safety. Recognized for contributions to improving patient satisfaction through superior communication and service.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Dental Assistant Externship
Jackson Hinds Comprehensive Health
Tougaloo, MS
09.2024 - 11.2024
- Restocked supplies regularly to maintain health and safety standards.
- Preserved hygienic conditions to prevent cross-contamination incidents.
- Maintained patient safety through effective sanitation of dental equipment and work areas.
- Optimized dentist efficiency by offering chairside assistance in examinations.
- Compiled data on patient dental health information, medical history, and vital signs for future use.
- Organized dental instruments and equipment for procedures.
Shift Manager
McDonald's
Jackson, MS
08.2024 - 10.2024
- Responded to inquiries from team members, ensuring clarity on company processes.
- Boosted team output with strategic coaching sessions and training programs.
- Facilitated daily shift meetings discussing sales targets, safety updates, and promotional activities.
- Maintained an efficient and tidy environment.
- Completed all opening and closing duties in accordance with established guidelines.
- Mediated disputes among employees and customers to foster amicable solutions.
Pharmacy Technician
C4 Technical Services
Eagan, MN
07.2023 - 03.2024
- Enhanced prescription filling accuracy and efficiency.
- Recorded patient and medication data in pharmacy software with precision.
- Handled billing inquiries, ensuring seamless transactions.
- Managed telephone communications efficiently.
- Supported timely updates of pharmacy tools to enhance operational workflows.
Education
Diploma - Dental Assisting
Delta Technical College
Ridgeland, MS12-2024
High School Diploma -
Provine High School
Jackson, MS05-2019
Skills
- Payment Processing Support
- Insurance Billing Reconciliation
- Regulatory Compliance in Drug Safety
- Quality Management Skills
- Managing Customer Feedback
- Team Leadership
- Oral Health Education
- Dental Imaging Techniques
- Dental Procedure Readiness
Certification
- CPR Certified
- Radiology Permit Holder
Timeline
Dental Assistant Externship
Jackson Hinds Comprehensive Health
09.2024 - 11.2024
Shift Manager
McDonald's
08.2024 - 10.2024
Pharmacy Technician
C4 Technical Services
07.2023 - 03.2024
Diploma - Dental Assisting
Delta Technical College
High School Diploma -
Provine High School
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