- Participating in fundraising events to support local charities, schools, or community projects
- Regularly practice mindfulness and meditation for overall wellness
- Kayaking
- I participate in a variety of outdoor recreational activities
- Enjoy hobbies that combine physical activity with outdoor exploration
- Horseback Riding
- Youth Development Programs
- Youth mentor, providing guidance and support to empower the next generation of leaders
Mechelle Clough
Creswell,OR
Summary
Experienced with guiding clients through home buying process and managing their expectations. Utilizes strong negotiation skills and customer-focused strategies to ensure client satisfaction. Track record of building lasting relationships and delivering optimal solutions in real estate transactions.
Professional consultant with solid experience in guiding clients through home buying process. Skilled in customer relationship management, sales strategies, and market analysis. Strong focus on team collaboration and achieving results, with adaptability to shifting needs and priorities. Reliable with positive attitude, excellent communication skills, and ability to build trust with clients.
Qualified Customer service and sales representative with solid background in new home sales and customer relationship management. Successfully guided clients through home buying process, ensuring satisfaction and attention to detail. Demonstrated ability in negotiating contracts and managing client expectations effectively.
Versatile real estate professional adept at selling new homes for developers and builders. Knowledgeable about market trends and customer preferences, contract negotiation and closing processes. Good relationship-builder and problem-solver with 19 years of related experience.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
New Home Consultant
Lennar Homes, Inc.
08.2023 - Current
- Guided clients through home selection process, addressing needs and preferences.
- Developed and maintained relationships with prospective buyers to foster trust and engagement.
- Coordinated site tours, showcasing features of homes and neighborhoods effectively.
- Assisted in evaluating buyer requirements, providing tailored solutions to enhance satisfaction.
- Utilized CRM software to track leads and streamline communication efforts efficiently.
- Monitored industry trends and competitor offerings to inform client consultations effectively.
- Organized successful open houses, showcasing available properties and generating interest from prospective clients.
- Managed customer inquiries promptly, ensuring accurate information delivery and follow-up.
Realtor/Broker
Self
Dec2006 - 08.2023
- Managed real estate transactions from initiation to closing.
- Scheduled home viewings with potential buyers.
- Maintained current and accurate CRM database of prospective customers.
- Prepared forms needed for real estate transactions, including contracts, deeds, closing statements and leases.
- Generated list of properties to meet specific client needs.
- Researched and determined competitive market price.
- Represented buyers and sellers in major real estate transactions.
- Accompanied buyers during property inspections.
- Communicated with inspectors, lenders and pest control companies to maintain all terms of purchase agreement.
- Facilitated closing process on behalf of clients and reviewed all parts of contracts to resolve issues prior to closing.
- Promoted properties via advertisements, open houses and multiple listing services.
- Promoted sales through advertising, open houses and Multiple Listing Services.
Sales Manager South I5 Region
Hayden Homes
2010 - 2014
- Reviewed individual employee performance to correct issues and enhance productivity.
- Maintained top-notch quality control standards and eliminated downtime to maximize reven
- Reviewed production orders, schedules, delivery dates and inventory levels to determine product availability.
- Monitored staff training and output to meet compliance, productivity and revenue goals.
- Provided input for performance reviews and identified areas for additional improvement.
- Oversaw inventory and physical counts and performed periodic cycle counts to verify outgoing orders.
- Developed and implemented significant process improvements to enhance department quality and throughput.
- Monitored manufacturing variances to achieve quality improvement while resolving product process and equipment problems.
- Planned production operations while establishing priorities and sequences for manufacturing processes.
- Revamped positions and workflow based on individual abilities and production targets.
- Achieved on-budget performance and production targets through management of teams and resources.
- Participated in production design activities through delivery of specific components, spanning quote and contract proposals and technical requirements.
- Decreased inventory and labor hours through strategic process changes.
- Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends.
- Boosted team morale and overall sales volume by creating employee incentive sales contests.
- Maintained professional network of potential clients and business opportunities.
- Created and finalized quotes to complete deals between company, vendors and customers.
- Developed and implemented new sales strategies to update product lines.
- Formalized sales process to enhance operations and promote acquisition of new customers.
- Boosted revenue and facilitated sales activity while developing consistent employee measurements for exceeding goals.
- Researched and capitalized on emerging opportunities to build business and expand customer base.
- Generated sales by executing complete sales cycle process and break-even rate-tracking through contract negotiations and close.
- Partnered with marketing team to align sales strategy with brand messaging across all communication channels.
- Oversaw management and implementation of new revenue strategies, sales initiatives and customer engagement tactics to increase market share.
- Reduced process gaps by hiring, supervising and coaching employees on sales strategies and protocols, optimizing performance, growth and profitability.
- Tracked monthly sales to generate reports for business development planning.
Restaurant Owner
Jimmy lane deli
2008 - 2013
- Made weekly employee schedules, assigned work tasks and regularly checked quality and productivity of all team members.
- Administered finances and led business operations, including running payroll, making bank deposits and analyzing income and expenses to maintain cost-effective operations.
- Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
- Hired, trained and motivated staff to fill all restaurant openings.
- Maintained cleanliness and sanitation across all food service, storage, and preparation stations.
- Located relevant vendors, set up schedules and coordinated delivery, storage and organization of all inventory.
- Trained staff, facilitated staff meetings and spearheaded menu development.
- Developed and implemented strategies to enhance team performance, improve processes and boost results.
- Monitored staff performance, food quality and [Task] to successfully oversee complete operation of [Number] restaurants.
- Managed food preparation, guest interaction, quality control, and customer relations.
- Trained all front of house staff on restaurant policies and procedures, guest service techniques and communication skills to ensure positive experience.
- Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques and guest interactions.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Obtained highest rating from county health department year over year.
Quality Control/production Manager
Authentic models
1999 - 2006
- Directed production, performance and quality objectives for small package unit, spanning employee training and supervision, improvement initiatives, safety compliance, equipment maintenance and availability, scheduling and departmental goal attainment.i
- Directed production, performance and quality objectives for small package unit, spanning employee training and supervision, improvement initiatives, safety compliance, equipment maintenance and availability, scheduling and departmental goal attainment.
- Observed customer specifications by monitoring quality control of finished products.
- Handled all scheduling procedures for department and directed team members in setting and achieving goals.
- Delivered reports on quality control metrics to internal departments for analysis as well as to outside vendors and contractors for consideration in new contracts.
- Reviewed specifications for products,
- Decided which products were defective and which ones were right.
- Managed team of technicians and inspectors to ensure adherence to product requirements.
Night Shift Manager
Taco Bell
2003 - 2004
- Served all types of customer needs and resolved problems to satisfaction.
- Managed restocking, cleaning and organizing of customer-facing and back-end areas.
Night Manager
Mr. Machos pizza
2000 - 2003
- Trained employees on additional job positions to maintain coverage of roles at all times.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Recruited and hired qualified candidates to fill open positions.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Assistant Manager
Creswell Dairy Queen
1996 - 1999
- Delegated daily tasks to team members to optimize group productivity.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Organized schedules, workflows and shift coverage to meet expected business demands.
Restaurant Manager
Tjs family restaurant
1993 - 1995
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Scheduled and directed staff in daily work assignments to maximize productivity.
- Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
- Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
- Optimized profits by controlling food, beverage and labor costs daily.
- Counseled and disciplined staff to address issues promptly and provide constructive feedback.
Night Manager
Peggy’s snack shack
1991 - 1993
- Answered customer questions and addressed complaints quickly and courteously to patrons' satisfaction.
- Implemented training to improve knowledge base of staff and used cross-training methods to maintain productivity during employee absences.
Education
Some College (No Degree) - Various
Lane Community College
Eugene, ORCNA - Certified Nurses Aide
NW Nursing
Real Estate
Online Ed
12.2006
Travelagent/hotel Managment -
Delta College of Business
06.1994
High School Diploma -
Lane Community College
Eugene, OR01.1986
Skills
- Demonstrated sales success
- Comprehensive customer service
- Team management
- Talent acquisition proficiency
- Staff development and training
- Team leadership skills
- Staff development talent
- Client-focused
- Consistent employment record
- Sales experience
- Sales expertise
- Market competitor analysis
- Client engagement
- Results-driven
- Sales proficiency
- Customer relations
- Goal oriented
- Competitor analysis
Education and Training
other,other,other,other,other
Certification
- Licensed Real Estate Broker - 2006- present
Interests
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
RemoteImportant To Me
Work-life balanceCompany CultureHealthcare benefitsWork from home optionPaid time offTeam Building / Company RetreatsPaid sick leave401k match4-day work weekStock Options / Equity / Profit SharingTimeline
New Home Consultant
Lennar Homes, Inc.
08.2023 - Current
CNA - Certified Nurses Aide
NW Nursing
Real Estate
Online Ed
Travelagent/hotel Managment -
Delta College of Business
High School Diploma -
Lane Community College
Realtor/Broker
Self
Dec2006 - 08.2023
Sales Manager South I5 Region
Hayden Homes
2010 - 2014
Restaurant Owner
Jimmy lane deli
2008 - 2013
Quality Control/production Manager
Authentic models
1999 - 2006
Night Shift Manager
Taco Bell
2003 - 2004
Night Manager
Mr. Machos pizza
2000 - 2003
Assistant Manager
Creswell Dairy Queen
1996 - 1999
Restaurant Manager
Tjs family restaurant
1993 - 1995
Night Manager
Peggy’s snack shack
1991 - 1993
Some College (No Degree) - Various
Lane Community College
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