Mechelle Hightower-Gray
Jonesboro,GA
Summary
Proven track record of enhancing public safety and operational efficiency, notably with Cobb County Police Department. Skilled in hazardous materials handling and emergency response, demonstrating exceptional problem-solving abilities and customer service. Holds a valid CDL-A with Hazardous Goods Endorsement, underscoring a commitment to safety and compliance.
Overview
43
43
years of professional experience
Work History
Ramp Transport Driver
Federal Express
06.1990 - 09.2020
- Demonstrated strong problem-solving skills when faced with unexpected challenges during delivery routes, finding solutions to ensure timely completion of tasks.
- Communicated proactively with dispatchers regarding any delays or changes in schedule to keep operations running smoothly.
- Assisted in loading and unloading cargo, resulting in reduced turnaround time at destination points.
- Completed necessary paperwork accurately to maintain proper documentation of all transport activities throughout each shift.
- Operated various types of equipment such as forklifts, dollies, and pallet jacks when needed during cargo handling tasks.
- Adhered to strict safety guidelines for transporting hazardous materials, ensuring safe handling procedures were followed consistently.
- Provided excellent customer service while representing the company professionally at all times during pick-up and delivery interactions.
- Kept vehicles clean both inside and outside, contributing to a professional appearance that reflected well on the company image.
Police Patrol Officer
Cobb County Police Department
01.1990 - 06.1990
- Enhanced public safety by conducting routine patrols and responding to emergency calls.
- Participated in ongoing training opportunities for professional development as well as staying current with legal changes that impact law enforcement duties.
- Issued warnings and citations for traffic violations.
- Assisted in the apprehension of suspects through diligent observation and prompt response to incidents.
Police Patrol Officer
Akron Police Department
06.1984 - 01.1990
- Enhanced public safety by conducting routine patrols and responding to emergency calls.
- Participated in ongoing training opportunities for professional development as well as staying current with legal changes that impact law enforcement duties.
- Issued warnings and citations for traffic violations.
- Assisted in the apprehension of suspects through diligent observation and prompt response to incidents.
- Assisted in emergency management situations such as natural disasters or terrorist threats, coordinating efforts with other first responders for optimal response.
- Investigated crimes by gathering evidence, interviewing witnesses, and working closely with detectives.
- Performed first aid when necessary until medical personnel arrived on scene, potentially saving lives or preventing further injury.
- Testified in court cases as needed, providing accurate accounts of incidents backed up by thorough documentation.
Paramedic
P &S Ambulance Service
05.1980 - 06.1984
- Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) under pressure.
- Delivered compassionate care to patients with a variety of medical emergencies, including cardiac arrests, traumas, strokes, and respiratory distress.
- Improved patient outcomes by providing timely and accurate assessments, treatments, and interventions.
- Worked en-route to hospital to prepare patients for arrival or surgery and control wounds.
Sales Associate
Zales Jewelers
09.1977 - 05.1980
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High School Diploma -
East High School
Akron, OH06.1977
Skills
Ramp Safety Awareness
Safe Driving Practices
Commercial driver's license
Airport Operations Familiarity
Route Planning Abilities
Defensive Driving Techniques
Hazardous Materials Handling
First Aid and CPR Certification
Load Securing Procedures
Loading Dock Procedures
Safe Driving
Class A license
Tractor-Trailer Operation
Commercial driving
Trailer Coupling and Uncoupling
Valid CDL-A driver's License with Hazardous Goods Endorsement
Timeline
Ramp Transport Driver
Federal Express
06.1990 - 09.2020
Police Patrol Officer
Cobb County Police Department
01.1990 - 06.1990
Police Patrol Officer
Akron Police Department
06.1984 - 01.1990
Paramedic
P &S Ambulance Service
05.1980 - 06.1984
Sales Associate
Zales Jewelers
09.1977 - 05.1980
High School Diploma -
East High School