Oracle
Mechelle Jackson
Goose Creek,SC
Summary
Dynamic warehouse operations manager with a strong focus on supply chain efficiency and inventory control. Proven leadership abilities have resulted in substantial productivity improvements and enhanced team collaboration. Expertise in problem-solving fosters a culture of continuous improvement across departments. Committed to optimizing processes and driving operational excellence.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Warehouse Operations Specialist & Parts Fulfillment
Ethos Therapy Solutions
North Charleston, SC
02.2023 - 06.2024
- Inventory control, along with distribution and logistics management,
- Manage Shipping, Receiving, and Soft Goods departments.
- Hire, train, and manage Shipping/Receiving and Soft Goods employees.
- Distribute parts to all service technicians for 15 service centers across the country.
- Distribute materials, furniture, and equipment across the country for the Sales/Marketing department for trade shows, hospital administrative meetings, and conferences.
- Conduct all cycle counts, adjustments, and recommend inventory system improvements to the IT department.
- Coordinate with the purchasing department for timely replenishment and parts fulfillment.
- Create and update employee training instructions.
- Supports all service center managers and techs.
- Order and manage all warehouse supplies.
Advancement Officer
Trident United Way
North Charleston, SC
11.2019 - 02.2023
- Implemented strategies to increase engagement through workplace giving, sponsorship and volunteerism
- Achieved annual campaign goals approved by Board of Directors
- Worked with Company CEOs, volunteers, Campaign Cabinet members and Employee Campaign Coordinators to increase campaign revenue
- Manage processing of local and national accounts
- Collaborating with other departments to ensure the success of organizational strategies, initiatives
- Prepared campaign materials, data entry and other administrative duties as needed by the Resource Development team
- Developed successful relationships to motivate and inspire employee campaign coordinators to conduct successful employee campaigns
Campaign Specialist
Trident United Way
North Charleston, SC
06.2019 - 11.2019
- Conducted successful Trident United Way campaigns for assigned accounts to include presentations and guest speakers for all company employee campaigns
- Educated coordinators on the key elements of a successful Trident United Way Campaign
- Assist coordinators in planning and implementing employee campaigns
- Attended company employee meetings to enhance knowledge of the Trident United Way and the community it serves
- Maintained a record of contacts and actions respective to assigned accounts
- Conducted follow-up with employee campaign coordinators to ensure campaigns are conducted, completed, and campaign results are audited
- Ensured assigned staff personnel is kept current on account activities on a weekly, monthly bases
- Work as a member of a team of Campaign Specialists
- Cover employee meetings and campaign functions for the Advancement team as needed, including material preparation and logistics such as printing, counting, bag packing, material drop off and pick up
- Attended and promoted attendance to all campaign functions to include but not limited to: kickoff, training sessions, campaign report meetings, victory celebration, etc
- Sent follow-up thank you letters to key people in assigned accounts
Customer Service Parts Specialist
Belimed Inc.
Charleston, SC
06.2014 - 03.2018
- Coordinate with multiple departments to ensure all daily orders are processed and shipped on-time
- Train, coach, and monitor all shipping/receiving staff
- Maintain inventory of materials and department supplies
- Identify problems within shipping/receiving and implement procedures to improve productivity
- Established Quality Assurance Program resulting in a reduction of shipping errors and an increase in on-time deliveries
- Conduct year-end inventory, perform cycle counts and process orders
- Assist in the creation of SAP work instructions and standards of operations
- Serve as a highly trusted assistant to the company management team, warehouse manager, and office manager and has earned a reputation of producing high-quality work
Warehouse Supervisor
Wesco Aircraft Hardware
Auburn, WA
05.2013 - 03.2014
- Responsible for hiring, termination, and professional development of warehouse employees
- Managed subordinates' work schedules, assignments, and training records
- Established and enforced all safety and sanitation regulations
- Requisitioned all supplies, materials, and equipment
- Coordinated with customers to meet deadlines and customer requests
- Managed all quarterly cycle counts and year-end inventory
- Redesigned the movement of goods within the warehouse and all offsite deliveries to improve productivity and reduce costs
- Integral part of the team which increased sales and improved customer relations
Boeing Contractor/ Tool Services Crib Attendant
Chipton Ross
North Charleston, SC
09.2011 - 03.2013
- Created tool kits for plane mechanics and production team
- Setup & maintained tool stations and cribs in three onsite buildings
- Coordinated to determine tool emergent needs and supplies
- Investigated manufacturing requirement changes to prevent material and tool shortages
- Implemented inventory verifications, investigated discrepancies, and corrective measures
- Responsible for all material, tool and supply distribution
Warehouse Supervisor
Wesco Aircraft Hardware
North Charleston, SC
06.2008 - 09.2011
- Responsible for setting priorities and coordinating warehouse tasks and work assignments
- Resolved customer service issues
- Identified parts usage, shortages, and back orders
- Researched and resolved non-conformance issues
- Reported operator issues and recommended resolutions to managers
- Twin Bin management, replenishment, building and FOD control
- Evaluated and recommended improvements to warehouse processes
- Identified critical stock-outs and managed daily production requirements
- Conducted physical cycle counting and electronically entered all computations
- Recommended type of packaging, labeling and shipping per customer requirements
- Conducted material inspections
Patient Navigator / Recruiter
MUSC Hollings Cancer Center
Charleston, SC
01.2006 - 12.2007
- Provided financial and medical counseling to include administrative aid to uninsured and underinsured patients
- Arranged transportation, daycare, and family counseling for scheduled patients
- Enrolled eligible patients into the Patient Navigation Program
- Identified medical barriers / issues among patients and provided solutions for continued care
- Maintained daily patient records and reports to Directors
- Made home visits and assessments of absent patients
- Served as liaison between patient, community resources and government agencies
- Enrolled hundreds of eligible patients into the State funded prostate / cervical cancer screening programs throughout the state of SC
- Served as patient advocate to solve issues related to life threatening disease, inadequate housing, financial issues, and unemployment
Registrar / Receptionist
ECPI College of Technology
North Charleston, SC
06.2004 - 08.2005
- Responsible for reporting directly to Provost and Directors on all college information and activities
- Supervised and trained office staff personnel
- Maintained integrity of all student records and college policies
- Responsible for daily, weekly, and monthly reports and bank deposits
BCN-Best Chance Network Outreach Worker
American Cancer Society
North Charleston, SC
07.2002 - 03.2004
- Conducted patient outreach for Colleton, Orangeburg, Calhoun, and Bamberg Counties
- Responsible for recruiting and monitoring eligible women in a state cancer prevention/awareness program
- Organized and hosted public health fairs, forums and seminars
- Conducted public education meetings with rural clinics and health departments
- Coordinated with local municipalities, hospitals and churches to schedule community health events
- Developed and led volunteer task force groups throughout four counties
- Scheduled dates for the MUSC Cancer Screening Mobile Unit in rural areas
Program Coordinator
City of Charleston Municipal Court
04.2000 - 02.2001
- Responsible for assisting the courts administrators, judges, and attorneys with cases and case management
- Prepared all court dockets and reports, while being responsible for clerked criminal, traffic, and jury trials
- Responsible for monitoring community service and first-time offenders assigned to court ordered programs
Docket Clerk
City of Charleston Municipal Court
09.1999 - 04.2000
- Responsible for assisting the courts administrators, judges, and attorneys with cases and case management
- Prepared all court dockets and reports, while being responsible for clerked criminal, traffic, and jury trials
- Responsible for monitoring community service and first-time offenders assigned to court ordered programs
Education
Certificate - Shipping Hazardous Materials By Ground
UPS
North Charleston, SC05-2016
Certificate - Six Sigma Green Belt/Kaizen
Boeing
North Charleston, SC08-2012
Paralegal Certification -
Watterson College
North Charleston, SC01.2009
Skills
- Customer service and problem solving
- Philanthropy and nonprofit fundraising
- Community outreach and program coordination
- Parts fulfillment
- Collaboration with government agencies
- Warehouse operations
- Shipping and receiving
- Leadership and SMEs
- Inventory Control and Supply Chain Specialist
- Team-Building Experience
- Productivity and process improvements
- Microsoft Office Suite
- Waste reduction, FOD/FIFO trained, and 5S focal
Certification
- ETH716 HIPAA Privacy in Healthcare Certification, 2024, 0.1
- ETH717 HIPAA Security in Healthcare Certification, 2024, 0.1
- BILL118 Understanding the Medicare Supplier Standards Certification, 2024, 0.1
- DMGT041 Coronavirus (COVID-19) Certification, 2023, 0.1
- BUS017-MLN Training: Combating Medicare Parts C and D Fraud, Waste and Abuse Web-Based Training
- ETH708 Ethos Code of Ethical Business Conduct Certification, 2022
References
Available upon request
Accomplishments
- Panel speaker at the Annual City of Charleston Housing Authority Annual Staff Meeting with the City Mayor, Chief of Police, Housing Authority CEO and Chairman of the Board (2019)
- Trident United Way Liaison for The African American Leadership Council (2021-2023)
- Guest Speaker at the Trident United Way Tocqueville luncheon at Hall’s ChopHouse Charleston, SC (2019)
- Successfully managed a portfolio of more than 100 corporate accounts with a retention rate exceeding 90%
- 3 years portfolio management listing 150+ corporate accounts
- 2019: Part Time as Campaign Specialist Portfolio Finals: $676,429
- 2020: Maintained portfolio during Covid shutdown at $608,619
- 2021: Portfolio finals rebounded at $679,339
Affiliations
- Collaborated with North Charleston City Councilwoman Virginia Jamison, and The McCants family for a Toy Drive for over 50 children (2023)
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Work Preference
Work Type
Full TimePart TimeContract WorkGig WorkWork Location
HybridOn-SiteImportant To Me
Work-life balanceCompany CultureFlexible work hoursPersonal development programsHealthcare benefitsWork from home optionPaid time offStock Options / Equity / Profit Sharing401k matchPaid sick leaveTeam Building / Company RetreatsCareer advancement4-day work weekSoftware
Crib Master
Microsoft Office
SAP (2013)
MRP
Charity Tracker
Languages
English
Native language
English
Proficient (C2)
C2
Timeline
Warehouse Operations Specialist & Parts Fulfillment
Ethos Therapy Solutions
02.2023 - 06.2024
Advancement Officer
Trident United Way
11.2019 - 02.2023
Campaign Specialist
Trident United Way
06.2019 - 11.2019
Customer Service Parts Specialist
Belimed Inc.
06.2014 - 03.2018
Warehouse Supervisor
Wesco Aircraft Hardware
05.2013 - 03.2014
Boeing Contractor/ Tool Services Crib Attendant
Chipton Ross
09.2011 - 03.2013
Warehouse Supervisor
Wesco Aircraft Hardware
06.2008 - 09.2011
Patient Navigator / Recruiter
MUSC Hollings Cancer Center
01.2006 - 12.2007
Registrar / Receptionist
ECPI College of Technology
06.2004 - 08.2005
BCN-Best Chance Network Outreach Worker
American Cancer Society
07.2002 - 03.2004
Program Coordinator
City of Charleston Municipal Court
04.2000 - 02.2001
Docket Clerk
City of Charleston Municipal Court
09.1999 - 04.2000
Certificate - Shipping Hazardous Materials By Ground
UPS
Certificate - Six Sigma Green Belt/Kaizen
Boeing
Paralegal Certification -
Watterson College
Similar Profiles
Keshawn HicksKeshawn Hicks
Field Service Technician at Ethos Therapy SolutionsField Service Technician at Ethos Therapy Solutions
SEAN O'NEILLSEAN O'NEILL
Medical Technician at Ethos Medical SolutionsMedical Technician at Ethos Medical Solutions
Florencia MurilloFlorencia Murillo
Project Coordinator at Ethos Distributed SolutionsProject Coordinator at Ethos Distributed Solutions