Mechelle Moses

• Assists in planning and preparing work schedules and assigns colleagues to specific duties. • Assists in ensuring the financial performance of the center.

• Assists in developing and maintaining new policies, procedures and training programs for the assigned center.

• Assists with hiring, training, and evaluating Center operations colleagues in consultation with Human Resources.

• Assists Center Operations Director with the hiring, training, disciplining and terminating of back office personnel.

• Assists in the preparation and review of operational reports and schedules to ensure accuracy and efficiency.

• Assists Center Operations Director in conjunction with Human Resources in the implementation of Human Resource policies and procedures for Center personnel.

• Assists in preparing annual budgets

• Assists with on-site tours and training of Center personnel to present clinic services to clients to ensure achievement of established goals.

• Provides technical support and/or resources to client and Center personnel.

• Assists with managing on-site nursing services provided by Center to client companies, including billing counseling, and supervision of on-site personnel.

• Administers testing by medical staff to ensure proper performance, and ensures all certifications are current and regulatory procedures are adhered.

• Assists in monitoring marketplace trends and gathers competitive information.

• Assists in coordinating and consolidating services with local vendors to obtain best prices for goods and services obtained.

• Facilitates productivity and customer service.

• Other duties as assigned. Duties, responsibilities and activities may change at any time with or without notice.

Authorized to work in the US for any employer Work Experience

Manager Housekeeping-Hospitality

CROWN PLAZA - Louisville, KY October 2021 to Present

• Assist Executive Manager in providing Direction to manage the Housekeeping Dept.

• Assisted in hiring process of the Dept. • Maintain knowledge of industry trends and current technology to maximize

revenue and maintain competitive position.

• Assist in resolutions of customer Complaints.

• Assist in annual performance appraisals. • Assisted in overseeing the department’s Lost and Found System procedures.

• Assisted in the department meetings that Motivates and prepares staff daily.

• Monitor guest request and make sure it’s Completed in a timely manner.

• Manage employees missed and improper Time punches.

• Complete all paperwork and closing Duties before leaving daily.

• Experience working in housekeeping dept Of a 500+room property.

Owner/Operator

Moses Enterprises, LLC - Louisville, KY November 2008 to August 2022

MOSES ENTERPRISES LLC, Louisville KY, 11/2008 – Present Owner

• Maintain new contracts from new clients.

• Insure cleaning equipment for each contract’s needs.

• Inventory

• Invoice clients with 10 day turn around.

• Weekly walk throughs to ensure clients’ needs are met.

• Developed creative recruiting strategies to attract qualified candidates to meet customer demands. • Developed a network of candidates and maintains an internal database of all qualified candidates.

• Leveraged resources to recruit the highest caliber candidates through online social networking and job boards, community involvement, professional networking, and local media resources.

• Analyzed candidates found through prescreening activities and evaluated skills and experience to determine match to inventory needs.

• Scheduled interviews for prescreened candidates prioritizing based on current needs.

• Coached Associates on enhancement of skills for career development.

• Participated in daily requisition meetings, prioritizing open client orders, and allocation of recruiting resources.

• Ability to identify the most qualified and best fit for multiple client open opportunities.

• Customer and prospect client weekly interaction.

• Handled any employee performance or attendance issues.

• On boarding and training all new hires.

• Monitoring production efficiency and quality Communication.

• Responsible for completion of weekly records, reports, logs and payroll.

Environmental Services Supervisor

Baptist Health System-Hospital - Louisville, KY April 2018 to October 2021

ENVIRONMENTAL SERVICES SUPERVISOR

4/6/20-10/15/21

• Dependable Environmental Services Professional

• Over 10 years of experience in comprehensive cleaning services with an exceptional attendance record.

• A wide knowledge of using techniques, materials and equipment related to the facilities. Recruitment, employment management, leadership training and development.

• Coordinated, facilitated employee training in areas of human resources practices, new hire orientation, performance management, customer service, selection and hiring, leadership development, employee relations, and other initiatives that support the organization.

SSC-Housekeeping Supervisor

University of Louisville - Louisville, KY July 2018 to April 2020

SSC SERVICES FOR EDUCATION, Louisville, KY, 7/2018 – 4/1/20

Supervisor

• Direct the activities of associates during a specific shift and oversee that assigned job expectations are completed while policy and procedure is maintained.

• Responsible for providing training and creating work schedules.

• Evaluating the performance of workers, rewarding high performers and disciplining employees who fail to meet reasonable standards of work performance.

• Prepare production or sales reports for management and ensure their unit meets the expectations for quality, productivity and safety.

• The contact person for employees with complaints or requests for time off.

• Mentoring, develop employees and encourage workers to set goals and strive for advancement within the organization.

Assembly Technician

Ford Motor Company - Louisville, KY July 1999 to November 2008

FORD MOTOR COMPANY, Louisville KY 7/1999 – 11/2008

Assembly Technician

• Vehicle component assembly.

• Assemble the vehicle or component part in a predefined order, using the materials and tools provided. • Require the selection, manipulation, attachment of parts onto the vehicle or component using power or hand tools, hoists, or other equipment and machinery.

Frame Technician 2003 - 2008

• Assembled inside wiring for electrical box of vehicles

• Attached spare kit.

• Assembled with torch 5 screw gun and a hoist

Body Shop Technician 2001 - 2003

• Identify and resolve parts required for repair; review work order.

• Adjust, replace, and repair all series of truck and trailer equipment (e.g., sheet metal repairs, fiberglass/ panel repairs, fabrication and structural welding, installation and alignment of truck cab body components, electrical and mechanical repairs, etc.).

• Teardown and inspect for additional or hidden repairs.

• Advise body shop estimator of additional damage or supplemental needs or if repairs will not be completed on time.

Paint Technician 1999 - 2001

• Assisting in sanding, priming, and taping the car; and mixing paint and adjusting the color, if needed. • Ensured proper maintenance of hand tools

• Maintained paint booth by replacing filters and fan belts

• Prepared surfaces for paint by removing rust, paint and loose particles using automated • Administered mix of colors and ensure match with original color

Education

High school diploma

Southern High School - Louisville, KY

August 1982 to May 1986 Skills

• Management (10+ years)

• Events Management (2 years)

• Hospitality Management (1 year)

Groups

Eastern Star Baptist Church-1st Lady

January 2022 to Present

Lead the ESBC Women’s Ministry.

Feed the Homeless-Monthly.

Lead in the Children’s Ministry.

Serve on culinary committee.

Lead on event coordinating.

Lead on daily communication with ESBC Members.