MECHILLE ELLIOTT

• Managing real estate listings from end to end for 20+ Real Estate Agents for quick and efficient sell of commercial and residential properties.
• Daily responsibilities are retrieving property details and photos, inputting and maintaining property information on all online platforms, uploading photos to create virtual tours for prospective buyers to enjoy Virtual Tour "walk-thru" of property.
• Collaborated with agents to ensure accurate and timely submission of required documents, expediting listing process.
• Maintained organized records of all active listings, ensuring easy access for team members and clients.
• Increased listing accuracy by diligently reviewing property information before publication on multiple platforms.
• Skilled at working independently and collaboratively in a team environment.
• Excellent communication skills, both verbal and written.
• Passionate about learning and committed to continual improvement.
• Proved successful working within tight deadlines and a fast-paced environment.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Developed and maintained courteous and effective working relationships.
• Participated in team projects, demonstrating an ability to work collaboratively and effectively.
• Self-motivated, with a strong sense of personal responsibility.

• Working from her home office, my job duties are whatever she needs, ranging from filing invoices, entering into QuickBooks, receiving or mailing packages, etc
• Oversaw personal and professional calendars and coordinated appointments for future events.
• Displayed absolute discretion at handling confidential information.
• Maintained appropriate filing of personal and professional documentation.
• Used discretion when handling confidential information.
• Liaised with internal departments and external partners, fostering strong professional relationships.

• Full time caretaker for elderly person who was a disabled amputee with COPD.
• Built strong relationships with clients to deliver emotional support and companionship.
• Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
• Monitored vital signs and reported changes to healthcare providers, ensuring prompt intervention when necessary.
• Maintained detailed records of services provided during each visit, ensuring accuracy in documentation for service reimbursement purposes.
• Assisted with dressing guidance, grooming, meal preparation, and medication reminders.

• Professional dog breeder
• Manage all business development for the company and developed new business relationships to ensure steady growth
• Significantly increased online education through being an active member of the American Bully's online social media groups
• I have happily secured over 100 family's their forever pets.
• Managed day-to-day business operations.
• Established foundational processes for business operations.
• Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
• Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
• Conducted target market research to discover customer needs and analyze competitor trends.
• Established, optimized and enforced business policies to maintain consistency across industry operations.
• Interacted well with customers to build connections and nurture relationships.
• Managed purchasing, sales, marketing and customer account operations efficiently.
• Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.

• Reconciled end of day paperwork, cash tills and safe, made weekly bank deposits, ran cash register serving customers, stocked and rotated merchandise, kept store clean and safe
• Left this job because elderly disabled father n law needed 24 hour care so we moved him in and I became a full time caretaker.
• Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
• Trained employees in essential job functions.
• Improved team productivity by implementing efficient scheduling and task delegation processes.
• Provided exceptional customer service, addressing concerns promptly and ensuring repeat business from satisfied clients.
• Managed inventory effectively by regularly tracking stock levels and placing orders as needed to minimize waste or shortages.
• Conducted routine inspections to check quality and compliance with established specifications.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

• Answer inbound calls, emails and texts from potential and current customers, answer questions, explain service and overcome objections
• Communicating with technicians via Service Titan Program/Dispatch Board, maintaining scheduled calls on dispatch board, making sure that all calls are scheduled with appropriate technician and update customers as needed of technicians ETA
• Make outbound calls to schedule, confirm, and survey (called Happy Calls) upcoming or completed appointments
• Enter all customer information in to their account, keep records updated.
• Answered constant flow of customer calls with minimal wait times.
• Updated account information to maintain customer records.
• Clarified customer issues and determined root cause of problems to resolve product or service complaints.
• Processed customer service orders promptly to increase customer satisfaction.
• Utilized customer service software to manage interactions and track customer satisfaction.
• Responded to customer requests, offering excellent support and tailored recommendations to address needs.
• Followed up with customers about resolved issues to maintain high standards of customer service.
• Directed dispatching, routing, and tracking of 5 fleet vehicles.

Max was terminally ill and bedridden, I provided him with all daily essential needs from preparing breakfast and snacks, feeding him, reading the newspaper and Bible to him, we even watched some videos on learning to speak/read Greek and Latin

• Administer medications and breathing treatments.

• This was a short term position, with responsibility being to backtrack, edit and correct last year of all accounting, payroll and all business reconciliation errors.
• Edited documents to improve accuracy of language, flow, and readability.
• Managed and properly accounted for petty cash issued to facilitate general office activities.
• Facilitated office productivity, coordinating personnel schedules, quality assurance and procedural improvements.
• Assisted in organizing and overseeing assignments to drive operational excellence.
• Defined clear targets and objectives and communicated to other team members.
• Boosted productivity by prioritizing tasks, managing schedules, and coordinating meetings for staff members.
• Optimized budget management by monitoring expenses, negotiating supplier contracts, and identifying cost-saving opportunities.
• Facilitated smooth operations by maintaining updated inventory records, anticipating supply needs, and placing timely orders for essential materials.

• Oversee all office projects and customer communications
• Multi line phone system, Dispatching service techs, receive customer calls for service getting all required information needed to designate service needed and enter into Time & Chaos program for scheduling and assign to appropriate Technician
• Full use of Quickbooks, Excel, Word and Outlook
• Create all customer Invoices off of service tickets
• Accounts receivable and billing
• Shipping and receiving, creating BOL's and Call Tags, creating and printing Fedex labels
• Use of Sv#'s, Po's and WO#'s on a daily basis, filing, emails and collections
• Maintained a very reputable relationship with Company's Worldwide Commercial clients including but not limited to BUNN, Meile, Jura, DeLonghi, WMF, Nuona Simonelli and Schaerer.
• Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
• Improved workplace efficiency with the regular maintenance of office equipment and proactive troubleshooting of technical issues.
• Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
• Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
• Defined clear targets and objectives and communicated to other team members.

• Receive job orders, contact info
• Maintain client accounts, and financial records
• Residential/Commercial move in/ move out's, make ready's and new residential construction.
• Trained employees in time management and proper ways to complete job duties.
• Monitored team members to verify work quality and address concerns.
• Instructed crew members in safe work practices and methods to reduce work-related injuries.
• Established positive relationships with customers and colleagues through high standards of customer service.
• Developed and implemented process improvements to increase productivity.
• Generated and analyzed weekly reports to track crew performance and identify areas of improvement.
• Inspected tools and equipment to maintain safety and efficiency.
• Ensured timely completion of projects by effectively allocating tasks and closely monitoring progress.
• Boosted customer satisfaction by ensuring that all crew members provided high-quality service in line with company standards.

• Greet customers, gather proper documentation necessary for filing taxes, accurately enter data into computer
• Analyzed financial documents to accurately reflect client information on tax returns.
• Utilized tax software to prepare returns and meet deadlines.
• Streamlined tax preparation processes, resulting in faster turnaround times for clients.
• Managed various tasks simultaneously, effectively prioritizing assignments to meet tight deadlines during peak tax season.
• Collaborated closely with other team members to ensure seamless coordination of workflow during high-volume periods.

• Give complete and accurate political and consumer surveys over the phone and enter respondent's answer exactly as given into computer during survey.
• Evaluated consumer behavior patterns to predict future trends, guiding product development decisions.
• Managed multiple research projects simultaneously while maintaining strict deadlines, ensuring successful project delivery.
• Ensured compliance with ethical standards during all stages of the research process, maintaining a high level of integrity in study results.
• Recorded accurate respondents' answers during interviews for future reference.
• Conducted primary and secondary research to better understand customer needs and behaviors.
• Utilized specialized software to capture and process data.
• Tracked key performance indicators to measure success of campaigns.

• Inspect pre and post packaged food product, packaging, labeling and date information to ensure quality adheres to appropriate grade, working with onsite FDA personnel following procedures as regulated by company policy
• Ensure department employees followed safety guidelines, and federally regulated procedures.
• Identified repair and upgrade requirements needed to meet safety and quality standards.
• Upheld codes and regulations governing materials, processes, and procedures.
• Improved quality assurance procedures to minimize errors and increase effectiveness of inspections.
• Prepared reports detailing findings of inspections, investigations, and tests.

• Accurately read and install planograms/schematics
• Place prices, descriptive signs, backdrops, fixtures, merchandise, window displays and organize interior display areas to reflect changes in inventory or promotion
• Monitored inventory levels and kept adequate stock in product displays on sales floor.
• Verified products appeared at correct locations in proper quantities.
• Completed efficient store resets to prepare store for special promotions and seasonal updates.
• Conducted regular store audits to verify compliance with company policies.
• Monitored and replenished display inventory and restructured according to available stock.
• Removed damaged, out-of-code, not-in-set and discontinued items from displays.
• Updated pricing and signage to complete product displays and educate customers.

• Direct and oversee staff of 14, enter daily paperwork into corporate database, financial statements, sales and activity reports, enter fuel (gas and diesel) sales and purchasing invoices and log into state and federal got.
• Track all vendor/distributors invoices and activity making daily or weekly orders per inventory needs
• Managed inventory control, cash control, and store opening and closing procedures.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
• Reconciled daily sales transactions to balance and log day-to-day revenue.
• Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
• Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
• Trained new employees on proper protocols and customer service standards.
• Record store and employee performance data to measure productivity, goal achievement and program improvement
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
• Assist customers when needed, satisfy any and all customer complaints or credit/debit card issues.

• Research, buy and sell stocks online.