Mecina McNeal
Dallas,GA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Coordinator - Product Technical Sales Support
Comcast Business
10.2016 - Current
- Coordinated hundreds of employees selling business-class products and services worth over $1,000,000.
- Managed revenue models, process flows, operations support and customer engagement strategies.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
- Played an active role in brainstorming sessions held for the purpose of generating innovative ideas/solutions which could potentially be incorporated into existing/new projects being undertaken by the company.
Representative 1, Product Technical Sales Support
Comcast Business
07.2015 - 10.2016
- Furnished customers with exemplary service, helping build lasting, lucrative partnerships.
- Resolved average of 500 customer issues per month through active communication and dedicated research skills.
- Conferred with existing and potential customers to assess requirements and propose optimal solutions.
- Interacted with problematic accounts, helping to build lasting rapport and boosting revenue opportunities.
Education
Associate of Applied Science - Business Management
Chattahoochee Technical College
Marietta, GA05.2024
Skills
- Review of contracts
- Analytical problem solver
- MS Office
- Organization and Time management
- Salesforce software proficiency
- Project Coordination
- Policy Development
- Administrative Management
- Effective Communication
- Self Motivation
Affiliations
- The National Society of Leadership and Success
Certification
- Technical Institute of America PMP Training - April 2023
Timeline
Coordinator - Product Technical Sales Support
Comcast Business
10.2016 - Current
Representative 1, Product Technical Sales Support
Comcast Business
07.2015 - 10.2016
Associate of Applied Science - Business Management
Chattahoochee Technical College