Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Medardo Morales

Greer

Summary

Dynamic Housekeeping Supervisor at Spartanburg Regional Medical Center, recognized for enhancing guest satisfaction through meticulous cleaning practices and effective staff training. Proven ability to improve operational efficiency and foster strong guest relations, ensuring compliance with health and safety standards while leading a dedicated team to achieve exceptional service quality.

Overview

24
24
years of professional experience

Work History

Housekeeping Supervisor

Spartanburg Regional Medical Center
03.2019 - 08.2025
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Communicated repair needs to maintenance staff.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
  • Completed schedules, shift reports, and other business documentation.
  • Increased employee performance through effective supervision and training.
  • Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
  • Improved overall guest satisfaction by consistently maintaining clean and organized rooms and common areas.

Dietary Aide Leader

Inspira Health
03.2001 - 03.2019
  • Promoted patient well-being by actively participating in interdisciplinary care teams focused on nutrition management plans.
  • Supported successful audits by maintaining accurate documentation of food handling practices and staff training requirements.
  • Reduced food waste by implementing portion control techniques and proper storage methods.
  • Enhanced patient satisfaction by providing personalized meal selections and accommodating dietary restrictions.
  • Ensured compliance with state regulations regarding food safety and sanitation through strict adherence to guidelines and regular inspections.
  • Facilitated communication between the dining services department and other healthcare professionals to guarantee seamless coordination of patient care.

Education

No Degree - General Studies

Escuela Oficial Rural Mixta
Casillas Guatemala

Skills

  • Cleaning and sanitation
  • Guest relations
  • Customer service-focused
  • Customer service
  • Staff scheduling
  • Cleaning techniques
  • Training and mentoring
  • Health and safety compliance
  • Department coordination
  • Cleaning practices
  • Task delegation

Languages

English
Professional Working
Spanish
Native or Bilingual

Timeline

Housekeeping Supervisor

Spartanburg Regional Medical Center
03.2019 - 08.2025

Dietary Aide Leader

Inspira Health
03.2001 - 03.2019

No Degree - General Studies

Escuela Oficial Rural Mixta

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Medardo Morales