Collaborative leader with dedication to partnering with team members to promote an engaged, empowering work and safety compliance culture. Documented strengths in building and maintaining relationships with diverse cultures and stakeholders in dynamic and varied settings.
Overview
29
29
years of professional experience
Work History
Manager, Campus Security
Broward County Public Schools
09.2020 - Current
Managed and trained administration and safety team members at neighboring schools to enhance awareness and policy compliance related to the MSD High School Public Safety Act.
Accomplished multiple tasks within established timeframes with excellent report writing and oral communication.
Lead team and worked effectively under pressure to meet deadlines.
Created real time training scenarios to enhance comprehensive training for safety team members.
Performed numerous threat assessments and behavioral analyses to assist with school safety policy and district compliance related to real-time incidents.
Periodic briefings on policy with team members to assist with understanding of school safety compliance related to Senate Bill #7026 (MSD).
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service.
Continuous practice of accountability and empathy with team members to enhance trust and morale in leadership role.
Conducting frequent security briefings with team members. Collaborating and sharing information with the security team, administration, and SRO to identify potential threats to students and staff.
Developed specialized training ensuring that team members are well informed on security policy and procedure to enhance school safety compliance and operational effectiveness.
Resolve team member conflicts through active listening, empathy, and finding appropriate middle ground.
Assist and conduct monthly safety and emergency drills to ensure school safety compliance with Florida MSD High School Public Safety Act.
Preparing, overseeing, and assigning day-to-day duty stations for school safety team members.
Security Specialist: Lead/Head of Security
Broward County Schools
08.2001 - 09.2020
Under the direction of SSEP, Safety Department, and area security managers, work closely with school administration and SRO (student resource officer) to perform the following duties: Supervise day-to-day activities of school-based security staff and address staff/student concerns.
Conducting reviews and security inspections, compiling information from security operations in detailed reports
Collaborating and training staff in security policy and safety compliance to enhance work knowledge and proficiency
Assisting in security and emergency management operations/training to ensure operational readiness in unforeseen events.
Conducting physical interior and exterior security sweeps to ensure the safety of students, staff, and property
Ensure the security team is informed and prepared to respond to school emergencies.
Conducting frequent security briefings with team members, collaborating and sharing information with the security team, administration, and SRO to identify potential threats to students and staff.
Developing recommendations for revision of safety plan/procedures.
Special Investigator: Fraud Department
FCCI Insurance
08.1995 - 07.2001
Streamlined investigative processes with advanced research techniques and tools; served subpoenas and gathered witness statements.
Prevented potential fraud by proactively identifying evidence during interviews and investigative processes, adhering strictly to industry standards and best practices in special investigations.
Supported legal proceedings by providing accurate and detailed reports on investigation findings; Trained and supervised investigators in regional areas.
Education
M.S. in Criminal Justice - Policy and Legal Issues
Nova Southeastern University
3200 S University Drive, Davie FL 33328
01.2019
B.S. in Criminal Justice - Justice Administration
University of Phoenix
Online University
01.2014
Skills
Excellent report writing, oral communication, and strong interpersonal skills
Over twenty five years of team leadership and administrative supervisory experience
Ability to lead team and work effectively under pressure to meet deadlines
Effective problem-solving and decision making
Vast experience working with special needs, multicultural, and international students and persons
Threat assessment and behavioral analysis
Policy interpretation, Interviewing and investigative background
Cultural competence and vast experience working with students and persons with disabilities
Conflict mediation and de-escalation specialist
Additional Skills
Threat assessment and behavioral analysis.
Communication: the ability to communicate well, both orally and in writing.
Adaptability: to ability to adapt to change and transition quickly.
Cultural diversity skills: cultural competence, self awareness, and active listening.
Leadership and collaboration: team building, effective management, inspiring trust.
Conflict resolution: problem solving, empathy and woking with all parities for positive outcomes.
Staff Training and Development.
Time Management.
Timeline
Manager, Campus Security
Broward County Public Schools
09.2020 - Current
Security Specialist: Lead/Head of Security
Broward County Schools
08.2001 - 09.2020
Special Investigator: Fraud Department
FCCI Insurance
08.1995 - 07.2001
M.S. in Criminal Justice - Policy and Legal Issues
Nova Southeastern University
B.S. in Criminal Justice - Justice Administration
University of Phoenix
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