Medhat Abdalla

• Mail collector.
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• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Completed day-to-day duties accurately and efficiently.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

• Dealing with customers and trying to solve their issues and managing their deliveries

• Real Estate Agents helping my clients purchasing & selling properties

• Contacting customers who want to travel to Egypt, arranging the whole itinerary then sell it to them

• I was responsible for the whole store

• Developed guest relationships to achieve high level of satisfaction.
• Displayed strong public speaking and communication skills to facilitate high quality guest tours.
• 2012 became the head of the English tour guides
• 2015 started to work as a tour operator for the same company besides being the head of the English tour guides

. Maintained financial records and general ledger entries

• Processed accounts payable and receivable

• Performed bank and account reconciliations

• Assisted with month-end closing and financial reporting

• Used Microsoft Excel (SUM, IF, VLOOKUP, SUMIFS, Pivot Tables) to analyze and reconcile data

• Prepared financial reports and tracked transactions using spreadsheets