Medhat Remon
Summary
Well-rounded Bartender committed to providing guests with genuine hospitality and delivering exceptional services in bar area. Talented and skilled multitasker comfortable juggling competing priorities. Polished in concocting specialty cocktails and adding inspiration to new menus. Reliable and hardworking professional works autonomously or in teams to serve several customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment.
Overview
8
8
years of professional experience
Work History
Bartender
Re-Join - JW Marriott Marquis Dubai
Dubai
2021.06 - Current
- Oversee the bar and manage other bartenders to ensure a high level of service and masterful drink preparation.
- Ensure all opening and closing tasks are completed quickly and correctly to prepare for the next day of operation.
- Manage labor, create schedules, and make sure enough bartending staff is always available to satisfy all guests.
- Take drink orders during busy times, prepare special drinks, and serve them professionally and quickly.
- Tracked inventory and placed orders as needed.
- Maintain a customer satisfaction rating based on our goals.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked with cross-functional teams to achieve goals.
Pool Attendant
JW Marriott Marquis Dubai
Dubai
2019.11 - 2020.04
- Perform all opening and closing procedures, as well as side work as directed.
- Make drinks and garnish according to established recipes.
- Follow established guidelines to ensure consistency of presentation in all food and beverage orders.
- Take guest food and beverage orders according to the menu standards.
- Deliver guest orders, ensuring the presentation is crisp, clean, and professional at all times.
- Greet all guests and offer food and beverage service to each in a friendly, yet unobtrusive manner.
Meetings & Events Associate
Radisson Blu Hotel, Dubai Waterfront
Dubai
2019.05 - 2019.11
- Help set up banquets for diverse community and different events.
- Ensured all guest equipment was assembled and arranged correctly.
- Fielded special food requests and relayed them to the kitchen.
- Delivered courses and refilled drinks promptly.
- Preparation of training courses for the new employees.
- Assisting the Banquet manager in the planning of work.
Waiter for All Day Dining Restaurant
Conrad Hotels & Resorts Dubai
Dubai
2016.07 - 2019.05
- Greeted guests and answered questions about menu items.
- Provided excellent customer service to ensure repeat customers.
- Took orders from patrons accurately and efficiently.
- Brought food and beverages to tables in a timely manner.
- Checked with customers to ensure that they were enjoying their meals.
- Provide excellent customer service, greet customers, and present menus.
- Make suggestions based on their preferences.
- Take and serve food and drink orders, and upsell when appropriate.
- Arrange table settings, and keep tables clean and tidy at all times.
- Deliver checks and collect payments.
- Cooperate and communicate with all serving and kitchen staff.
Education
Tourism And Hotels
El Minia University
El Minia Skills
- Train the trainer
- Basic Food Hygiene
- Green Book, Breakage
- Target Training
- Fire training
Affiliations
- Strengths:
****Stimulator, Competition, and work ethics
Key Skills:
- Maintaining excellence customer service.
- Punctuality.
- Motivating others, Team work.
- Leadership skills.
- Communication & organizational skills.
- Creative and service-oriented.
- Ensuring compliance with safety and Hygiene legislation.
Language skills:
- Arabic-native
- English-fluent
Computer skills:
- Ms Office (Word, Excel, PowerPoint, and internet
Timeline
Bartender
Re-Join - JW Marriott Marquis Dubai
2021.06 - Current
Pool Attendant
JW Marriott Marquis Dubai
2019.11 - 2020.04
Meetings & Events Associate
Radisson Blu Hotel, Dubai Waterfront
2019.05 - 2019.11
Waiter for All Day Dining Restaurant
Conrad Hotels & Resorts Dubai
2016.07 - 2019.05
Tourism And Hotels
El Minia University
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