Medjenski (MJ) Hicks
Crosby's Kitchen
Chicago,IL
2
years of professional experience
Reliable professional with experience in customer service and team dynamics. Skilled in conflict resolution and time management, consistently promoting a positive and fun environment for kids. Willing to go the extra mile.
Work History
Server/Busser
1 Month- Fostered positive dining experiences in a family-oriented restaurant, emphasizing patience and attentiveness to customer needs.
- Created an inviting space that encouraged positive interactions among parents and children.
- Supported restaurant operations by addressing diverse needs of staff and customers.
- Adapted quickly to fast-paced environment, managing multiple tables efficiently during peak hours.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Supported needs of 20- person wait staff who attended to specific needs of countless customers daily for a family friendy restaurant with social relevancy and intentionality.
Assistant Coach (volunteer)
3 Months- Assessed player abilities and assigned positions to maximize individual strengths and enhance team dynamics.
- Collaborated with head coach to create strategic game plans and positioning.
- Developed tailored training programs to enhance individual skills and team performance.
- Monitored athletes' progress, identifying areas for growth and implementing tailored strategies for improvement.
- Provided constructive feedback on techniques, fostering skill development during drills and competitions.
- Fostered a positive team atmosphere through encouragement and effective communication.
- Organized and cleaned sports equipment to ensure readiness for training sessions and competitions. and enforced safety protocols consistently.
- Guided athletes on sportsmanship, discipline, nutrition, and injury prevention techniques.
- Maintained a fun and healthy environment for all levels of performance and ages
Server
2 Months- Delivered exceptional customer service in fast-paced dining environment.
- Greeted customers, answered inquiries, and recommended specials to elevate dining experience.
- Resolved customer complaints promptly to maintain a welcoming atmosphere.
- Collaborated with kitchen staff to ensure timely food delivery.
- Trained new servers on company procedures and best practices to ensure consistent service quality.
- Maintained cleanliness and organization of dining area and tables.
- Set up and broke down dining room for special events and large parties.
- Performed opening and closing duties, including restocking supplies and cleaning.
Education
High School Diploma
- Midfield for Varsity Boys Soccer, 2022 to 2023
- Best Buddies Member, 2022
- African American Culture Club Member, 2022
- High School Education in Spain, 2023-2025
- GPA: 3.8 GPA
Skills
Athlete training
Team building
Conflict resolution
Maintaining a safe environment
Maintaining a fun environment
Customer service
Customer relationship management
Communication skills
Spanish speaking
Time management
Reliability
Languages
Spanish: Full Professional
Full Professional
English: Native/Bilingual
Native or Bilingual
Timeline
Server/Busser
Crosby's Kitchen
06.2026 - CurrentRead More
Assistant Coach (volunteer)
iProSkills Academy
10.2025 - 01.2026Read More
Server
The Mason Jar
06.2024 - 08.2024Read More
Whitney M Young Magnet Highschool
High School Diploma
Read More