Experienced with patient scheduling, record-keeping, and front desk management. Utilizes strong organizational and communication skills to enhance office efficiency. Track record of maintaining calm and welcoming environment in busy medical setting.
Overview
5
5
years of professional experience
Work History
Health Administrator
CCM
Brooklyn, NY
08.2025 - 02.2026
Developed and implemented health policies to enhance operational efficiency within healthcare facilities.
Led cross-functional teams to streamline patient care processes and improve service delivery outcomes.
Managed budgeting and financial planning for health programs, ensuring resource allocation aligns with strategic goals.
Oversaw compliance with healthcare regulations, improving audit performance and reducing legal risks.
Sales Manager
Verizon Wireless
Long Island City, NY
08.2024 - 02.2025
Provided technical support for customers when needed, answering questions about product features and capabilities.
Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
Supported sales team members to drive growth and development.
Established new accounts and serviced existing accounts maintaining professional relationships.
Maintained accurate records of all transactions between customers and company representatives.
Established ambitious goals for employees to promote achievement and surpass business targets.
Performed sales consultations and educated clients on products and services.
Worked effectively in team environments to make the workplace more productive.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Cashier
Macy's
Garden City, NY
08.2022 - 04.2023
Helped customers find specific products, answered questions, and offered product advice.
Learned roles of other departments to provide coverage and keep the store operational.
Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Built and maintained productive relationships with employees.
Operated the cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
Answered customer questions and provided store information.
Balanced daily transactions on a computerized point-of-sale system.
Dental Assistant
Orthopedic Surgery
Garden City, NY
05.2021 - 08.2022
Assisted in laboratory procedures such as mixing impression materials or pouring casts from impressions taken by dentists.
Checked with participants throughout procedures to help alleviate anxiety.
Updated patient records with new data and treatment information.
Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
Established a clean, sterile and welcoming environment for patients.
Laid out dental instruments and equipment before procedures.
Explained dental services and payment plans to help patients make informed decisions.