Medjine Estime
Orlando,FL
Summary
Passionate and energetic individuals with outstanding interpersonal and critical thinking skills. Poised to build valuable experience and ready to contribute to team success with administrative and project management support.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work History
Security Officer
Secret Eye Investigation and Security Services
Orlando, FL
02.2024 - Current
- Handle a variety of housekeeping tasks, maintain the cleanliness and appearance of the entire hotel
- Respond to guest requests, concerns and problems to ensure guest satisfaction
- Adhere to cleaning procedures and instructions for use of cleaning agents
Housekeeper
Marriot World Center
05.2022 - Current
- Cleans and sanitizes hotel rooms, offices, public areas, restrooms, and residential areas
- Vacuums, mops, and sweeping carpets and floors
- Cleans windows and mirrors
- Make beds and change linens
- Replenishes toilet paper, hand towels, soap, and other toiletries
- Empties and cleans trash cans and replaces liners
- Washes dishes, utensils, kitchen gadgets, and appliances
- Tidy and organize personal items and belongings, drawers, closets, and storage spaces in a neat and orderly fashion
- Washes, dries, irons, folds, and puts away laundry
- Reports on maintenance issues, including changing light bulbs
- Stocks paper items and other supplies in assigned areas as necessary or designated
- Demonstrates a complete knowledge of infection control, isolation procedures and proper operation of cleaning equipment related to cleaning
- Documents all work that has been performed
- Stocks cart daily with paper products and cleaning solutions
- Cleans patient rooms, public areas, restrooms, offices, and ancillary rooms in assigned areas
- Collects and disposes of trash in an appropriate manner
- Collects and stages soiled linen for pick up
- Procedures include but are not limited to sweeping, dust mopping, damp mopping, high dusting, wall washing, scrubbing, bed making and vacuuming
- Interact with customers in an appropriate manner
Hostess
Margaritaville
05.2022 - 08.2023
- Communicate with customers and restaurant staff to adjust concern promptly
- Accommodated guests according to their needs
- Ensured dining services ran smoothly by checking on tables and informing servers or management of any guest concerns
- Provide attentive and professional customer service and foster warm relationships with repeat customers
- Universal Studio
Supervisor/Room Inspector
Park Soleil Hilton Vacation
09.2021 - 03.2022
- Managed a team of housekeeping staff and coordinated daily operations, ensuring exceptional service standards
- Monitored and controlled inventories of supplies and equipment, ensuring availability of necessary materials
- Delegating work to meet business objectives and goals
Education
Associate of Science - Hotel Management
Stratford Career Institute
Orlando, FL 10.2024 - 02.2026
Associate of Science - Business Management
Stratford Career Institute
Orlando, FL 02.2023 - 02.2026
Licensed Security -
Orlando, FLPatient care Tech -
Orange Technical College
Orlando, FLAssociate in art -
University De Chile
Hospitality and tourism -
del Roy Technical Institute
Skills
- Trilingual
- Organized
- Patient Care
- Leadership
- Collaborative
- Clinical Judgment/Documentation
Licensure Certificate
- Security Officer
- Basic Life Skills (CPR)
Timeline
Associate of Science - Hotel Management
Stratford Career Institute
10.2024 - 02.2026
Security Officer
Secret Eye Investigation and Security Services
02.2024 - Current
Associate of Science - Business Management
Stratford Career Institute
02.2023 - 02.2026
Housekeeper
Marriot World Center
05.2022 - Current
Hostess
Margaritaville
05.2022 - 08.2023
Supervisor/Room Inspector
Park Soleil Hilton Vacation
09.2021 - 03.2022
Licensed Security -
Patient care Tech -
Orange Technical College
Associate in art -
University De Chile
Hospitality and tourism -
del Roy Technical Institute