Detail-oriented Phlebotomist with strong track record in painless venipuncture. Highly familiar with centrifugation and aliquoting procedures and medical terminology. Responsible and hardworking professional dedicated to using compassionate and caring approach to provide outstanding services to patients.
Certified nursing assistant offering several years of experience in healthcare environments. Promotes superior time-management skills, compassionate bedside manner and astute observational ability. Knowledgeable about mobility assistance and patient hygiene needs.
My goal is to secure a long-term position with a local healthcare provider where I can use my new skills as a certified Medical Assistant alongside my talents for customer service and patient care to serve the broader community.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant/med Surg Float
South Shore Hospital Emergency Room
Weymouth, Massachusetts
01.2024 - Current
Assisted nurses with patient care in fast-paced emergency room environment.
Monitored vital signs and reported changes to healthcare team promptly.
Provided support during patient admissions and discharges in emergency unit.
Collected blood samples using proper techniques and equipment.
Ensured compliance with safety protocols and infection control measures.
Maintained accurate patient records and documentation for each procedure.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Monitored patient behavior and reported changes to nursing staff.
Assisted in maintaining a safe and secure environment for patients.
Observed and documented patient interactions during daily activities.
Conducted EKG tests to monitor patients' heart activity and rhythms.
Assisted healthcare providers in interpreting EKG results for patient assessments.
Phlebotomy Team Lead/0n-the Job Intructor
American Red Cross Blood Donation Center
Dedham, Massachusetts
05.2021 - 05.2025
Supervised phlebotomy staff to ensure compliance with safety procedures.
Trained new team members on blood collection protocols and techniques.
Coordinated donation drives in collaboration with community partners and organizations.
Managed special collection procedures to ensure accurate processing of items.
Collected blood donations following safety and quality standards.
Operated medical equipment to ensure donor health and safety.
Registered donors and verified eligibility criteria efficiently.
Operated apheresis machines to collect blood components from donors.
Monitored donor reactions during procedures to ensure safety and comfort.
Educated donors on the apheresis process and answered their questions.
Collected and processed donor plasma according to safety protocols.
Maintained equipment and ensured compliance with health regulations.
Documented donor information accurately in electronic systems.
Perfomed allogeneic,autologous,direct,and therapeutic whole blood collection and apheresis procedures using MCS+,Amicus,and ALYX machinery and software.
CHHA
Senior Helpers home care
Raynham, Massachusetts
04.2019 - 05.2021
Assisted clients with daily living activities and personal care needs.
Administered medication and monitored health conditions as directed by healthcare professionals.
Provided companionship and emotional support to enhance client well-being.
Direct Support Professional
Crystal Springs School
Assonet, Massachusetts
01.2017 - 07.2017
Assisted individuals with daily living activities and personal care needs.
Supported educational staff in implementing individualized education plans for students.
Facilitated communication between students, families, and support services teams.
Personal Care Assistant
Tempus Unlimited
Stoughton, Massachusetts
11.2014 - 04.2017
Assisted clients with daily living activities and personal hygiene tasks.
Communicated effectively with clients to understand their needs and preferences.
Supported medication management by reminding clients of their schedules.
Education
High School Diploma -
Imac
Haiti
07-2011
Skills
Patient monitoring
Vital signs assessment
Blood collection
Infection control
Patient documentation
EKG testing
Team collaboration
Safety procedures
Performing patient intakes
Patient care
Documenting behaviors
Geriatric care
Outpatient care
Vital signs monitoring
Employee training
Team leadership
Attention to detail
On-site testing
Venipuncture and capillary puncture
Pediatric phlebotomy
Capillary puncture
Specimen collection and storage
Patient confidentiality
HIPAA
Order of draw
Patient support
Verbal communication
First Aid/CPR
Patient care assistance
Phlebotomy
HIPAA compliance
Medical terminology
Electronic health records
Dementia and Alzheimer's care
Languages
English
Professional
French
Professional
haitian creole
Professional
Certification
Certified Nursing Assistant
Certificate Phlebotomy
Cengage- Ready toHire Medical assistant certification Program
Registered Nurse, Emergency Department at South Shore Hospital Emergency RoomRegistered Nurse, Emergency Department at South Shore Hospital Emergency Room
Registered Nurse (Psych Nurse) at Cambridge Health Alliance (Cambridge Hospital)Registered Nurse (Psych Nurse) at Cambridge Health Alliance (Cambridge Hospital)