Medjyne Alphonse
North Wales,PA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
1
1
Certification
3
3
Languages
Work History
Personal Care Assistant
Elm Terrace Gardens
Landsdale , PA
2021.06 - 2023.04
- Monitored and assisted residents through individual service plans.
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Human Resources
Elwood Staffing
Park City , PA
2020.08 - 2021.10
- Answered high volume of phone calls and email inquiries.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Took notes and dictation at meetings.
- Filed paperwork and organized computer-based information.
- Handled incoming and outgoing mail, email and faxes.
- Promoted team productivity by keeping supplies organized and well-stocked.
- Updated and maintained confidential databases and records.
- Led staff and vendors in providing high level of service for owner and guests.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
- Volunteered to help with special projects of varying degrees of complexity.
General Warehouse Worker
Berks And Beyond
Lancaster , PA
2020.01 - 2020.06
- Received and processed warehouse orders using handheld scanner.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Quickly prepared orders for delivery by picking from shelves, packing in boxes and attaching shipping labels.
- Operated RF scanners to track merchandise and verify contents of containers.
- Checked packages and merchandise for damage and notified vendors.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
Receptionist
West’s Office
Queens , NY
2016.05 - 2019.11
- Confirmed appointments, communicated with clients, and updated client records.
- Maintained confidentiality of information regarding clients and company.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Corresponded with clients through email, telephone, or postal mail.
- Assisted with onboarding new clients and securing paperwork completion.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Helped office staff prepare reports and presentations for internal or client-related use.
Sales Associate
Unique Thrift Store
Queens , NY
2015.07 - 2019.02
- Solved customer challenges by offering relevant products and services.
- Prepared merchandise for sales floor by pricing or tagging.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Trained new employees on customer service, money handling and organizing strategies.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Monitored service after sale and implemented quick and effective problem resolutions.
Education
Nursing - Nursing
Landsdale School of Business
North Wales, PA 2022.09 - Current
High School Diploma - General Studies
Benjamin N Cardozo High School
Bayside, NY 2011.09 - 2015.06
Associate Degree In Nursing - Nursing
Queensborough Community College of The City University of New York
Oakland Gardens, NY 2015.08 - 2016.02
Skills
Medication Administration
Certification
PCA - Personal Care Aide
Timeline
Nursing - Nursing
Landsdale School of Business
2022.09 - Current
PCA - Personal Care Aide
2021-07
Personal Care Assistant
Elm Terrace Gardens
2021.06 - 2023.04
Human Resources
Elwood Staffing
2020.08 - 2021.10
General Warehouse Worker
Berks And Beyond
2020.01 - 2020.06
Receptionist
West’s Office
2016.05 - 2019.11
Associate Degree In Nursing - Nursing
Queensborough Community College of The City University of New York
2015.08 - 2016.02
Sales Associate
Unique Thrift Store
2015.07 - 2019.02
High School Diploma - General Studies
Benjamin N Cardozo High School
2011.09 - 2015.06
Similar Profiles
Charlene WilliamsCharlene Williams
Licensed Practical Nurse at Elm Terrace GardensLicensed Practical Nurse at Elm Terrace Gardens
Christine ErlanoChristine Erlano
Floor Manager at The Terrace and outdoor gardens at Edition HotelFloor Manager at The Terrace and outdoor gardens at Edition Hotel
Luckner PierreLuckner Pierre
Lobby Attendant at Terrace GardensLobby Attendant at Terrace Gardens