Christy Gonzalez
Jersey City,NJ
Summary
Hard-working and dedicated individual who is quick to implement new software, company policies, and administrative practices. Seeking to leverage my passion for customer service, organization, and the medical field to increase efficiency and patient satisfaction with the administration and medical staff
Overview
7
7
years of professional experience
Work History
PCC
Optum
Jersey City, NJ
03.2017 - Current
- greet patients
- register patients according to established protocols
- assist patients to complete all necessary forms and documentation including medical insurance
- ensure patient information is accurate including billing information
- inform patients of medical office procedures and policy
- maintain and manage patient records
- move patients through appointments as scheduled
- answer incoming calls and deal with inquiries
- transfer calls as required
- schedule patient appointments
- collect co-pays and payments
- report statistics as required
- schedule tests, scans and outside appointments for patients
- obtain external medical reports as required by medical professionals
- respond and comply to requests for information
- deal with incoming and outgoing post
- complete other clerical duties as assigned
- maintain stock of forms and office supplies
- ensure reception area is well maintained, neat and clean
- safeguard patient privacy and confidentiality
Education
Billing And Coding -
Brand Ford
Jersey City, NJ01-2017
High School Diploma -
Adult High School
Jersey City, NJ04-2007
Skills
- EMR system
- Time Management
- Prioritization
- Microsoft Office
- Critical Thinking
- Written Communication
Timeline
PCC
Optum
03.2017 - Current
Billing And Coding -
Brand Ford
High School Diploma -
Adult High School
Similar Profiles
Samantha MyersSamantha Myers
Insurance Agent at OptumInsurance Agent at Optum
Summer PalmerSummer Palmer
Manager of Clinical Operations at OptumManager of Clinical Operations at Optum
Ashly MillerAshly Miller
Medical Assistant/Phlebotomist at OptumMedical Assistant/Phlebotomist at Optum
Dawnda CookDawnda Cook
Associate Clinical Administrative Coordinator at OptumAssociate Clinical Administrative Coordinator at Optum
Jennifer HernandezJennifer Hernandez
Teaching Artist at Willie Mae Rock Camp For GirlsTeaching Artist at Willie Mae Rock Camp For Girls