Summary
Overview
Work History
Education
Skills
Timeline
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Mecca Wooten

Fayetteville,NC

Summary

Dedicated phlebotomist with knowledge of service and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Knowledgeable and dedicated customer service professional with extensive experience. Provides compassionate and professional care. Proficient in collecting blood specimens and processing for further analysis.

Overview

8
8
years of professional experience

Work History

Hatchery Worker

Butterball Farms
09.2023 - 06.2024
  • Observed animals and notified supervisor of signs of illness.
  • Trained part-time help in livestock care and ranch operations.
  • Rotated animals between grazing areas to provide enough access to food.
  • Placed orders for animal food with vendors and confirmed delivery dates and times.
  • Maintained growth, feeding, production, and cost records for livestock.

Clinical Phlebotomist

UNC Johnston Health
09.2023 - 11.2023
  • Packaged and shipped specimens to central lab daily.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Monitored patients for reactions and verified sample quality.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Organized daily work based on collection priority.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Reviewed patient records for accuracy and completeness.
  • Addressed questions and concerns to educate patients on collection process and procedures.
  • Conducted venipuncture and other CT procedures.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
  • Verified patients' identification for proper sample collection.
  • Followed established safety protocols and standards to minimize risk of infection and injury.
  • Developed and implemented strategies to improve phlebotomy processes.
  • Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
  • Collected blood samples in accordance with laboratory protocols and regulations.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Verified proper storage and transportation of specimens to laboratories.
  • Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
  • Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
  • Provided guidance and support to laboratory personnel.
  • Reviewed and processed requisitions for laboratory tests.
  • Monitored supply levels and placed orders for laboratory supplies.
  • Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.

Healthcare Receptionist

RemX
11.2022 - 05.2023
  • Responded to inquiries from callers seeking information.
  • Answered central telephone system and directed calls accordingly.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Resolved customer problems and complaints.
  • Corresponded with clients through email, telephone, or postal mail.
  • Maintained confidentiality of information regarding clients and company.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
  • Handled assignments independently with good judgement and critical thinking skills.
  • Collected payments, processed transactions and updated relevant records.
  • Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
  • Operated multi-line telephone system to answer and direct high volume of calls.

Adult Care Provider - Temp Position

Skill Creations
11.2020 - 05.2021
  • Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
  • Helped clients manage money, pay bills and shop for groceries or personal items.
  • Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
  • Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Documented residents' mental status, sleep and eating patterns in medical record books.
  • Transported patients via wheelchair to and from rehabilitation and daily activities.

Machine Operator

Sanderson Farms
06.2018 - 07.2020
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
  • Followed tooling instructions and product specifications to determine and implement operational sequences.
  • Operated machining equipment safely with team of operators.
  • Identified malfunctions or failures by routinely monitoring and analyzing equipment operations.
  • Dismantled machinery to access, remove and replace worn components and keep production within optimal tolerances.
  • Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.
  • Complied with company and OSHA safety rules and regulations.
  • Updated daily production logs and informed management of production incidents or non-conformance issues.

Administrative Assistant

St. Luke Church Of Christ
06.2016 - 06.2018
  • Scheduled office meetings and client appointments for staff teams.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Maintained staff directory and company policy handbook for human resources department.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events.
  • Executed record filing system to improve document organization and management.
  • Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
  • Organized weekly staff meetings and logged minutes for corporate records.

Education

Certificate - Phlebotomy

Wayne Community College
Goldsboro, NC
12.2023

High School Diploma -

Douglas Byrd High School
Fayetteville, NC
06.2016

Skills

  • Patient charting
  • Stellar customer service
  • Typing 65 wpm
  • Office administration
  • Microsoft Office proficiency
  • Data verification
  • Customer/Client relations
  • Venipuncture
  • Patient confidentiality
  • Specimen labeling procedures
  • Time management
  • Sample and specimen collection
  • Blood specimen storage
  • Infection Control
  • Teamwork and Collaboration
  • Dependable and Responsible

Timeline

Hatchery Worker

Butterball Farms
09.2023 - 06.2024

Clinical Phlebotomist

UNC Johnston Health
09.2023 - 11.2023

Healthcare Receptionist

RemX
11.2022 - 05.2023

Adult Care Provider - Temp Position

Skill Creations
11.2020 - 05.2021

Machine Operator

Sanderson Farms
06.2018 - 07.2020

Administrative Assistant

St. Luke Church Of Christ
06.2016 - 06.2018

Certificate - Phlebotomy

Wayne Community College

High School Diploma -

Douglas Byrd High School

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