- I enjoy helping others and giving back to the community
- Cooking
- Martial Arts
- Getting involved in local advocacy groups to promote positive change in the community
Meeghan Ryan
Port Saint Lucie
Summary
I am currently looking for a part time position in an environment that offers a greater challenge and the opportunity to assist others to lead a fulfilling productive life.
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Overview
2026
2026
years of professional experience
Work History
Customer Service Representative
Love Your Patient
03.2017 - Current
- Managed high call volumes while providing accurate information to patients regarding medical inquiries.
- Assisted in scheduling appointments and coordinating patient follow-ups effectively.
- Utilized electronic health record systems to maintain and update patient information promptly.
- Demonstrated adaptability in handling diverse patient needs and inquiries with professionalism.
- Improved patient satisfaction by efficiently handling inbound calls and addressing their medical concerns.
- Demonstrated adaptability by quickly learning new software systems used for managing patient accounts and medical information.
Sales
Coworx Staffing Services
01.2016 - 03.2017
- Direct Sales for AT&T - customer service, maintaining sales goals, scheduling appointments.
- Increased sales productivity by creating and implementing effective sales enablement strategies.
Group Home Manager
Arc of Hunterdon County
01.2014 - 11.2016
- Managing a staff of eight, updating family members and guardians on clients’ progress, scheduling appointments for three clients, providing transportation for clients, determining staff schedules, payroll
- Managed daily operations, ensuring compliance with health and safety regulations.
- Supervised staff, fostering a collaborative team environment to enhance service quality.
- Coordinated recreational activities, promoting social engagement among residents.
- Kept accounts, resident files and regulatory paperwork current and accurate with diligent attention to administrative requirements.
- Maintained adequate coverage for residents' needs without exceeding budget targets by coordinating schedules and team workflows.
Behavioral Technician
Catholic Charities Diocese of Metuchen
01.2009 - 01.2014
- Life skills training, diffusing situations, contacting workers/parents and updating on client situations, school meetings, scheduling appointments for up to 12 clients, transporting to school and appointments
- Implemented individualized treatment plans to enhance client behavioral outcomes.
- Supported clients in developing social skills through structured activities and interventions.
- Documented daily observations and incidents to maintain accurate client records.
Independent Living Behavioral Technician
Catholic Charities Diocese of Metuchen
- Life skills training (Ansell Casey), transporting to school, work, appointments
Behavior Technician at St Bakhita House
Catholic Charities Diocese of Metuchen
- Collected and documented data on client progress to inform treatment adjustments.
- Implemented individualized behavior intervention plans for clients to promote skill development.
- Observed client behavior and documented progress toward therapeutic goals in collaboration with supervisors.
Behavior Technician St. Peter and Paul House
Catholic Charities Diocese of Metuchen
- Implemented individualized behavior intervention plans to support clients' developmental goals.
- Collaborated with multidisciplinary teams to coordinate care strategies for clients.
- Assisted in training new staff on behavior modification techniques and protocol adherence.
- Provided consistent feedback to supervisors regarding client responses and program effectiveness.
Customer Service
Telerx
01.2008 - 01.2009
- Customer Service Samsonite Luggage- answer phones, solving luggage warranty issues, ordering parts, referring customers to luggage repair shops.
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Assisted in managing high call volumes while maintaining service quality standards.
- Adapted quickly to changes in product knowledge and service protocols.
Intern
Chiropractic Center Of Monmouth
01.2008 - 01.2008
- Responsibilities: Turn hydrocoulators on and off, start up computers, input patient information into Medisoft, schedule patient appointments using Medisoft, verify insurance information, apply heat and stimulation therapy.
Customer Service
Office Team Temp Agency
01.2006 - 01.2008
- Responsibilities: Train new temp employees, contact UPS customers to obtain correct contact information
Manager
Wireless Advocates
01.2006 - 01.2006
- Responsibilities: Managing a staff of 3, determining employee work schedules, setting promotions daily, payroll, customer service, auditing paperwork, training new employees, opening and closing store.
- Accomplishments: Increased sales 26.4% in the first month as manager and continued to perform close to quota in successive months
Salesperson
Wireless Advocates
01.2005 - 01.2006
- Responsibilities: Customer service, setting promotions and displays daily, opening and closing store
Manager
Sally Beauty Supply
01.2004 - 01.2005
- Responsibilities: Managing a staff of 4, determining employee work schedules, hiring and training new employees, payroll, customer service, setting promotions and displays monthly, receiving deliveries, opening and closing store, inventories, assisting additional stores in training employees, inventories and setting up promotional displays.
Assistant Manager
Sally Beauty Supply
01.2004 - 01.2005
- Responsibilities: Customer service, setting promotions and displays monthly, receiving deliveries, opening and closing store, inventories, assisting additional stores with inventories and setting up promotional displays.
Assistant Manager
Things Remembered
01.2003 - 01.2004
- Responsibilities included: Managing a staff of 5, determine employee work schedules, payroll, customer service, setting promotions and displays, receiving deliveries, hiring and training new employees, opening and closing store, conducting inventories, engraving, cleaning.
Sales Associate
Payless Shoe Stores
01.2002 - 01.2004
- Responsibilities included: Customer service, opening and closing store, training new employees, receiving shipments, conducting inventories, setting displays.
Education
Katherine Gibbs College
Piscataway, NJ01.2008
Skills
- Optimistic communication style
- Cross-functional teamwork
- Analytical problem-solving
- Versatile in dynamic environments
- Effective multitasking
- Verbal and written communication
- Employee training
Interests
Timeline
Customer Service Representative
Love Your Patient
03.2017 - Current
Sales
Coworx Staffing Services
01.2016 - 03.2017
Group Home Manager
Arc of Hunterdon County
01.2014 - 11.2016
Behavioral Technician
Catholic Charities Diocese of Metuchen
01.2009 - 01.2014
Customer Service
Telerx
01.2008 - 01.2009
Intern
Chiropractic Center Of Monmouth
01.2008 - 01.2008
Customer Service
Office Team Temp Agency
01.2006 - 01.2008
Manager
Wireless Advocates
01.2006 - 01.2006
Salesperson
Wireless Advocates
01.2005 - 01.2006
Manager
Sally Beauty Supply
01.2004 - 01.2005
Assistant Manager
Sally Beauty Supply
01.2004 - 01.2005
Assistant Manager
Things Remembered
01.2003 - 01.2004
Sales Associate
Payless Shoe Stores
01.2002 - 01.2004
Independent Living Behavioral Technician
Catholic Charities Diocese of Metuchen
Behavior Technician at St Bakhita House
Catholic Charities Diocese of Metuchen
Behavior Technician St. Peter and Paul House
Catholic Charities Diocese of Metuchen
Katherine Gibbs College
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