Meeka Ingram

• FAA Compliance: Ensured 100% adherence to FAA regulations by performing pre-flight safety checks, enforcing seatbelt use, and maintaining passenger safety protocols, contributing to a flawless safety record over hundreds of flights.
• Safety and Security: Trained in emergency evacuations, fire containment, and conflict resolution. Actively monitored the cabin for security threats, responding to incidents with a positive success rate in swiftly resolving concerns.
• Medical Training: Trained in CPR, AED, and first aid, providing critical support during in-flight medical emergencies, aiding in the care of medical incidents with a focus on passenger well-being.
• Exceptional Service: Consistently delivered top-tier customer service to thousands of passengers, responding to requests promptly and ensuring a comfortable flight experience, resulting in high passenger satisfaction scores.
• "Nonstop Thanks" Recognition: Earned "Nonstop Thanks" recognition multiple times, reflecting consistently high performance and a proven commitment to exceeding passenger expectations and contributing to a positive flight environment.

• Delivered personalized consulting and coaching clients, helping them resolve both personal and professional challenges with a 95% success rate in client goal achievement.
• Utilized empathetic communication and active listening, resulting in 98% of clients reporting high satisfaction and feeling well-supported throughout their coaching experience.
• Applied critical thinking and problem-solving techniques to guide clients, with 90% of clients successfully reaching or exceeding their set objectives within six months.
• Conducted in-depth research for over 100 client sessions, contributing to writing projects that boosted client success rates by 25% and enhanced the overall coaching process.
• Consistently provided top-tier service, reflected in a 97% client retention rate and glowing feedback, aligning with high industry standards for professionalism and customer care.

• Streamlined front desk operations by implementing efficient workflows and ensuring that all team members were well-equipped to handle peak periods.
• Managed, trained, and motivated the front desk staff of 10, fostering a team environment focused on excellent service delivery. Monitored team performance, offering support and coaching to meet hotel standards and enhance the guest experience.
• Collaborated with hotel management to optimize occupancy rates, upsell rooms and services, and support revenue generation. Reviewed booking data and collaborated with other departments to manage room inventory and availability.

Managed front desk operations, including patient intake, record-keeping, and insurance verification, maintaining 100% compliance with HIPAA standards and achieving a 98% accuracy rate in documentation.

Oversaw appointment scheduling and patient flow for over 300 monthly visits, ensuring efficient clinic operations and addressing patient inquiries, resulting in a 95% patient satisfaction rate.

Facilitated seamless coordination between departments and naturopathic providers, improving patient care efficiency and reducing scheduling errors by 80%.

• Led and trained a team of 25+ staff members, fostering a professional and empathetic environment, leading to a 90% improvement in staff performance and teamwork which boosted moral.

• Confidentiality Management: Handled sensitive company documents and personnel records for over 200 patients with 100% compliance to confidentiality protocols, ensuring no data breaches or security violations.
• Inventory Management: Conducted monthly inventory assessments, maintaining optimal stock levels and reducing supply shortages by 15% through proactive ordering and tracking.
• Vendor Relations and Contract Negotiation: Managed vendor relationships and negotiated contracts, achieving 10% cost savings while maintaining high-quality services, resulting in a 95% vendor satisfaction rate.

• Oversaw guest services, security, housekeeping, and maintenance during night shifts, ensuring seamless operations and adherence to hotel standards.
• Managed nightly reports and financial transactions with 98% accuracy, ensuring smooth handovers to daytime managers.
• Resolved guest inquiries and issues promptly, maintaining a 95% guest satisfaction rate for overnight services.
• Award-Winning Leadership: Recognized as Employee of the Year for outstanding performance, leadership, and commitment to delivering exceptional service, driving team success and guest satisfaction.