Meekyung Chon
City Of Los Angeles,CA
Summary
Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing work of completion consultants and completion supervisors. Successful introducing lean manufacturing to increase productivity and cut costs of completion. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives.
Overview
5
5
years of professional experience
Work History
Operation Manager
Kulhaus
Montrose, California
11.2019 - 09.2022
- Trained new employees on proper protocols and customer service standards.
- Assisted in recruiting, hiring and training of team members.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Scheduled employees for Timeframe shifts, taking into account customer traffic and employee strengths.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Maintained cleanliness and organization of Type workspace, working closely with employees to systemize tasks.
- Drafted invoices for completed work.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Communicated with staff, patients and healthcare providers to encourage highest quality of service.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Studied latest trends to add new merchandise to product lineup, improving sales revenues $Amount.
CNA
La Crescenta Healthcare Center
La Crescenta, CA
05.2017 - 08.2019
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Oversaw and maintained patients' rooms, group living areas and nurse stations.
- Obtained client medical history, medication information, symptoms and allergies.
- Facilitated personal hygiene management, feeding and ambulation.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Transported patients between rooms and appointments or testing locations.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
Education
Associate Degree In Nursing - Nursing
Pasadena City College
Pasadena, CA09.2017
Skills
- Focus and Follow-Through
- Inventory Management
- Mathematical Calculation and Reasoning
- Customer Service
Languages
Korean
Native or Bilingual
Timeline
Operation Manager
Kulhaus
11.2019 - 09.2022
CNA
La Crescenta Healthcare Center
05.2017 - 08.2019
Associate Degree In Nursing - Nursing
Pasadena City College
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