Meena Shamoon
Sterling Heights,MI
Summary
Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, database management and scheduling.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
Chaldean Community Foundation
08.2023 - Current
- Greeted and assisted visitors, ensuring a welcoming atmosphere at front desk.
- Managed incoming calls and directed inquiries to appropriate personnel efficiently.
- Maintained organized scheduling of appointments, optimizing reception workflow.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Maintained accurate records of visitor logs and service requests to support operational efficiency.
- Trained new staff on front desk protocols, fostering a collaborative team environment and knowledge sharing.
- Used CRM to keep track of Clients
Cash Office Associate
TJX Companies
06.2020 - 08.2025
- Managed daily cash reconciliation processes to ensure accurate financial reporting.
- Processed cash deposits and withdrawals, maintaining compliance with company policies.
- Assisted in training new cash office associates on operational procedures and best practices.
- Balanced safe, prepared tills, and prepared register bags for next sales date.
- Followed company policies, procedures, and practices for accurate recordkeeping and loss prevention.
Teller
Flagstar Bank
01.2022 - 01.2023
- Processed customer transactions efficiently, ensuring accuracy in cash handling and record keeping.
- Assisted customers with account inquiries, providing exceptional service and resolving issues promptly.
- Collaborated with team members to streamline operations, enhancing overall branch efficiency.
- Promoted bank services through effective communication strategies, contributing to customer satisfaction and retention.
- Processed customer transactions promptly, minimizing wait times.
Education
High School Diploma -
Sterling Heights High School
Sterling Heights, MI06-2020
No Degree - General Studies
Macomb Community College
Warren, MISkills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Telephone etiquette
- Data entry
- Oral and writing communication
- Administrative support
- Meeting arrangements
Languages
English
Arabic
Chaldean
Timeline
Front Desk Receptionist
Chaldean Community Foundation
08.2023 - Current
Teller
Flagstar Bank
01.2022 - 01.2023
Cash Office Associate
TJX Companies
06.2020 - 08.2025
High School Diploma -
Sterling Heights High School
No Degree - General Studies
Macomb Community College