Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic
Meenakshi Venkatasubramanian (Meena)

Meenakshi Venkatasubramanian (Meena)

Austin,Texas

Summary

Passionate Product Manager with 5+ years of experience leading cross-functional teams in developing, launching, and maintaining products. Proven success in streamlining processes and operations while increasing customer satisfaction and loyalty. Skilled in both strategic planning and tactical execution.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Product Manager (Contract)

NinjaOne, LLC
04.2022 - 02.2024
  • Owned the Product vision and roadmap by serving as a primary point of contact for clients to voice their needs, gather feedback to identify areas for new developments, document key competitive gaps, or current client pain points and concerns regarding the product
  • Conducted thorough market research and as well as converting use case-based workflows into product-specific requirements
  • Collaborated with both external and internal Stakeholders, Cross-functional teams, Product leaders, Sales and Marketing, Customer Escalations and Support, Engineering, UI/UX to evaluate customer needs and prioritize the features and backlogs
  • Translated requirements into Epics, Features and User stories and present them in a structured manner to the engineering team
  • Prioritized Product backlogs/Product roadmaps by high business value initiatives and product outcomes
  • Managed the lifecycle of code development, from discovery to sprints to deployment by working diligently with multiple team of Engineers, UI/UX and software developers, to create product roadmaps in Product board, Jira, Confluence
  • Analyzed usage metrics of product and drive adoption of underutilized areas of platform
  • Drove Agile project delivery, analyzed customer asks/wants, created a Product Requirement Document PRD in Confluence, developed Epics and User stories ticket in Jira for assigning to the engineering team, prioritized and reviewed product backlogs with Stakeholders
  • Conducted daily stand-ups, Sprint Planning and Backlog refinements, Sprint retrospectives, Demo meetings with business leaders
  • Led the Product-led growth by developing new features and sales tools to help Marketing & Sales and Training, GTM team to acquire, activate, retain customers, reduce churn, increase revenue and product usage
  • Managed SFDC and team of Salesforce developers to assist with CRM migration, Zendesk integration, Workramp integrations and to build custom objects and metric in SFDC
  • Led the IAM Identity and Access and User Management) to assist with User Permissions, End user/Technician role sharing, access levels/permissions or CRUD, SCIM System for Cross Domain Identity Management) with Azure Integration, SSO, MFA, OKTA integrations
  • Led the Mobile app development teams Both Android and iOS
  • Led the localization of product for 12 different languages
  • Coordinated with the development team to review and plan release roadmap with due dates which aligns with the company release plan cycles and get the release targeted epics completed, approved and signed off by the Release Managers and Engineering head
  • Performed Business Acceptance Testing/UAT, A/B tests, validated features in staging and production environments.

Director of Product Management and Business Operations

YodaQuoter Inc (Gritstone Technologies)
03.2020 - 05.2022
  • Main driver managing product engineering lifecycle from inception to launch, maintained end to end product information, own Product roadmaps and ensure release plans are aligned to engineering level resourcing and task plans
  • Aided in Development of 5 new products YodaQuoter.com, BrokerQuoter, PEOQuoter, PEO.com, VensureQuoter for Vensure Employer Services), Outlined product vision and created an actionable strategy for bringing all products to production
  • Worked with cross-functional teams across the product development life cycle that help launch new products within 6 months with an Agile DevOps CI/CD model
  • Hired and directed team of Product analysts for scaling the team/products
  • Synchronized with the UX/UI, Engineering team in a fast-paced Agile/Scrum development environments to deliver new features and functionalities
  • Reviewed Product Team backlogs, user stories in Azure DevOps, acceptance criteria, business requirement documentations and prototypes
  • In charge of the ISO 27001 certification, worked closely with the external consultants on training and audits
  • SME for all product lines, Meet with business leadership and stakeholders to develop customer/business requirements, personas
  • Involved in Scrum meetings, Design reviews, Sprint and Release planning, Product demos, meetings with Stakeholders and customers from Insurance Broker/PEO world
  • MVP for all epics and features identified on the product roadmap, Business and Technical Prioritization and OKR/KPI goals for Quantitative metrics
  • Onboarded customers/users to platform, supported Go-to-Market teams for new product introduction processes and demos
  • Participated in Smoke Test and UAT as a part of Business Operations to help resolve issues for better user experience.

Product Manager and Scrum Master

YodaQuoter Inc (Gritstone Technologies)
03.2020 - 05.2022
  • Facilitated all team meetings, including the Daily Stand-up, Sprint Planning, Iteration Review, Iteration Retrospective, Scrum of Scrum and 3 amigos meetings
  • Helped the team in their efforts to manage the backlog in Azure DevOps Scrum board and guide the engineering team while facilitating a healthy team dynamic for delivering the features based on its priorities
  • Actively addressed the impediments so that the team can remain focused on achieving the objectives of the Sprint
  • Coached team members on Agile principles and providing general guidance on the methodology
  • Led development team from project initiation through delivery of final product
  • Consistently reported metrics to management via burn down and velocity charts
  • Reviewed and refined work items on Azure DevOps board and backlog management for continuous delivery of features
  • Managed communication to all key stakeholders about the project plans, commitments, and changes including requirements, QA plans, schedule, and scope changes
  • Experienced in Sprint estimation and planning, and created useful, reliable and practical plans for the product development
  • Managed multiple products and releases, balanced time, resources and effort for successful product launches
  • Improved product quality by significantly reducing the defect backlog at product launch.

Technical Business Analyst (Contract)

Cognizant Technologies - Conduent Client
05.2018 - 10.2019
  • A business process outsourcing company that offers digital platforms for businesses and governments
  • Created and developed user stories in Jira based on business and systems requirements, as well as defining and elaborating user stories with validation and acceptance criteria
  • Involved in Sprint planning sessions, Daily Scrum Meetings and Sprint Review Meetings
  • Extracted, analyzed and understood business requirements, validated specifications and functional requirements, produced User stories for Agile development
  • Interacted with the business teams to gain an understanding of the business needs and technological requirements
  • Analyzed and created detailed documentation of business systems and user needs, including workflow, program functionality, and steps required to develop or modify application integration
  • Interacted with Subject-Matter Experts SME, Project Managers, Developers, QA Resources and Participated in collaboration session for managing requirements and to elicit Use Cases
  • Collaborated across all teams and communicated results of multiple software releases
  • Supported the testing team for Smoke Testing in Production environments and conducted BAT Business Acceptance Testing).

Education

Bachelor of Science - Information Technology

Anna University
India
04.2006

Skills

  • SaaS
  • Project Planning
  • Product Strategy
  • Product Lifecycle Management
  • Product Roadmaps
  • Teamwork and Collaboration
  • Data-driven decision-making
  • Product Vision and Strategy
  • User Story Creation
  • Agile Software Development
  • Stakeholder Communications
  • Product Backlog Management
  • Prioritization and Execution
  • Project Management
  • Scrum Framework
  • End to End Feature Delivery
  • Jira, Atlassian, Azure, Confluence, Trello, Click up, Asana, Product board, Product plan, Mondaycom, Miro, MS project
  • Digital Marketing
  • A/B Testing
  • Requirements Gathering
  • KPI Tracking
  • Roadmap development
  • Troubleshooting and QA
  • Product Led Growth
  • Customer Relationship Management (CRM)
  • Product Development
  • Cross Functional Leadership
  • Timeline Management
  • User and UX Research
  • Attention to Detail
  • Documentation Management
  • Feature Prioritization
  • Shipping New Products
  • Iterative Development
  • Team Recruiting and Hiring
  • Google Workspace
  • DevOps CI/CD
  • Salesforce
  • Root Cause Analysis

Certification

  • Certified SAFe 5 Product Owner/Product Manager -Scaled Agile, Inc
  • Certified Scrum Master 'CSM' CPrime, Inc
  • Product Marketing Certification - Great Learning
  • Agile Business Analysis 'IIBA Agile Analysis Certification Training'
  • Techcanvass Academy Software Quality Assurance Training STET


www.linkedin.com/in/meenakshi-v

Accomplishments

  • Worked in Start-ups, Wore multiple hats
  • Core employee in Startup firms with a small team of 50 people that grew into 300 within 2 years and got acquired/merged
  • Built and Managed Products (end to end) and led successful product launches
  • Recognized as the 'Best Performer' from customer Emerson Reid & Co, got promoted as the Director of Product Management in a Start up
  • Applied AI/machine learning features to customer usage data to formulate tailored product roadmaps, leading to a 35% increase in ROI

Timeline

Product Manager (Contract)

NinjaOne, LLC
04.2022 - 02.2024

Director of Product Management and Business Operations

YodaQuoter Inc (Gritstone Technologies)
03.2020 - 05.2022

Product Manager and Scrum Master

YodaQuoter Inc (Gritstone Technologies)
03.2020 - 05.2022

Technical Business Analyst (Contract)

Cognizant Technologies - Conduent Client
05.2018 - 10.2019

Bachelor of Science - Information Technology

Anna University

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Meenakshi Venkatasubramanian (Meena)