Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Meenal Govindan

Coppell,TX

Summary

Result driven Business System Analyst with 9+ years of extensive experience in Core Banking & Financial domains and Quality Analysis. Expertise in applications & products with strong focus on Treasury Management, Commercial Loan Servicing, Payments Processing and Core Banking products. Proven track record in requirement elicitation, gap analysis, project management, reporting & presentation. Excellent communication & execution abilities. Exceptional technical, organizational and leadership skills.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Senior Business System Analyst

Flagstar Bank
12.2022 - 03.2025
  • Projects: FSB & NYCB Merger - Loan Portal Integration, Onboard New Bankers for Commercial & Private Banking, Account Analysis & Migration, New GL Process for Home Builders Finance Loans, Professional Lending Group
  • Involved in requirement gathering, by working with the Treasury Management group, IntraFi Cash Sweep, Commercial Loan Processing & Servicing teams, Core Banking & Accounting, ACH & ACH Plus teams, Corporate Connect & Accounting groups.
  • Involved in defining file interface specifications & requirements for file transfers, streamlining NACHA & BAI2 formats.
  • SME for Loan Sweep (AFS), Intra Fi Cash Sweep (ICS), Professional Lending Group (PLG) products and ACH Returns (Rejected Loan Payment) process.
  • Organized sessions with Commercial Loans & Core Banking department on the development of new Product codes
  • Created Organization and Firm profiles in Core Banking application and provided the Account details to Commercial Loan team for Post Loan approval process
  • Evaluated existing systems to identify gaps and recommend solutions aligned with business goals.
  • Created BRDs, FRDs, Process Flow Diagrams, Functional Verification & Testing Approach.
  • Led cross-functional teams to implement business process improvements and enhance operational efficiency.
  • Created Process Mapping diagrams for current and future systems using MS Visio.
  • Assisted Change & Project Management.
  • Conducted training sessions, presented demos, walkthro meetings to the business stakeholders and other team members, using MS PowerPoint & BI.
  • Prepared Project Gantt chart to show the visual timeline of project tasks, their start and end dates, milestones to the higher-level management to track project progress.
  • Involved in System Integration Testing, Mocks & UAT.
  • Developed various Test Scenarios based on the Test data set provided by CCD team.
  • Conducted Requirements elaboration session & assisted QA team to understand the stories and acceptance criteria
  • Assisted Project Manager in Toll Gate meetings & involved in preparing deployment/release plan for Go Live.

Business & Quality Analyst

Atos Syntel Inc
02.2011 - 02.2013
  • Client: HomeDepot, USA | This project is to analyze & define requirements for enhanced features of HomeDepot.com to improve product cataloging & listing and other enhancements, for increased revenue.
  • Involved in requirement gathering, working with the front, middle and back-office business users, to understand and enhance the current error correction/change process, derive functional requirements.
  • Documented Business Requirement Documents (BRDs) and Functional Requirement Documents (FRDs) to capture the essential functionalities for the proposed system by interacting with cross functional teams.
  • Led quality assurance initiatives to enhance software performance and reliability.
  • Developed and executed comprehensive test plans, ensuring adherence to industry standards.
  • Created Process Mapping diagrams for current and future systems using MS Visio.
  • Involved in defining the source to target data mappings, business rules and data definitions, collecting master data information from various resources like documents, JSON / XML files, MS Excel files, SQL Query files.
  • Developed automated SQL scripts to access data from external files and upload in to the DB.
  • Performed system, integration and regression testing. Coordinated UAT.
  • Managed defects using JIRA reviewed each defect and performed RCA along with development team.

Lead Quality Analyst

Expleo Group - Banking & Financial Software Services
10.2010 - 02.2011
  • This project is to analyze & understand the existing process of the Transaction Banking System product FinnOne, to automate the test scenarios & use cases, developing a regression test suite using Selenium Web driver.
  • Developed proof of concept for this project to implement selenium web driver with java, mainly focused on Page Objects, Data Driven frameworks.
  • Conducted comprehensive testing and validation of banking software applications to ensure functionality and compliance.
  • Involved in Functional, Ad hoc, System & Integration testing.
  • Implemented quality assurance best practices to enhance overall software development lifecycle efficiency.
  • Mentored the team in executing the project, guiding them on the product workflow.

Lead Quality Analyst

Wisdom Infotech
03.2010 - 10.2010
  • Client: eProsper Venture Capital & Private Equity, USA
  • CapMx project is to develop an application for Terms of ESO’s (based on ISO’s or NSO’s) to describe for an employee, in an employee stock options agreement.
  • Executed Functional and System testing – Manual & implemented automation test suite for the same.
  • Prepared Test Plan documents, analyzing the system / application / requirements.
  • Prepared & executed Test Cases, Scenarios, Conditions, test scripts and test data
  • Worked with clients and mentored the team, in executing projects.

Software Test Engineer - Quality Coordinator

Verizon Data Services India
04.2007 - 10.2008
  • Project: Verizon Corporate Real Estate Management.
  • This project is automating Verizon Real Estate procurement and purchasing operations by automatically updating requesters, sending POs to suppliers, and connecting our purchasing workflow with parallel flows.
  • Executed Functional and System testing - Manual.
  • Prepared Test Plan documents, analyzing the system / application / requirements.
  • Prepared & executed Test Cases, Scenarios, Conditions, test scripts and test data
  • Had been the Project Quality Coordinator, working with the Quality Audit team and capturing the metrics, led the team on quality perspective, adhering to the compliance and standards.

Software Test Engineer

Changepond Technologies
05.2004 - 11.2006
  • Client: FIFA, Zurich
  • Executed manual testing for FIFA.com, enhancing site reliability and user experience.
  • Prepared and managed test data, ensuring thorough system evaluation and defect identification.
  • Tracked and reported defects, contributing to improved software quality and performance.
  • Collaborated on functional, system, and regression testing, ensuring comprehensive coverage.
  • Supported content management application development, optimizing FIFA’s digital presence.

Education

Bachelor of Engineering - Information Technology

Madurai Kamaraj University
Madurai, India
05.2003

Skills

  • Java
  • SQL
  • RESTAPI
  • Postman
  • Selenium
  • Eclipse IDE
  • MS Office
  • MS Visio
  • MS Power BI
  • Gantt Chart
  • RACI & Traceability Matrix
  • GIT
  • JIRA
  • Confluence
  • Agile Methodology
  • Change Management
  • Project Management
  • Process Mapping
  • Release Planning
  • Business Documentation

Certification

  • BANKING & FINANCIAL SERVICES LEVEL -1 CERTIFICATION Atos Syntel Inc
  • CERTIFICATE PROGRAMME IN AUTOMATION TESTING (CAT45-001) Soft Smith

Timeline

Senior Business System Analyst

Flagstar Bank
12.2022 - 03.2025

Business & Quality Analyst

Atos Syntel Inc
02.2011 - 02.2013

Lead Quality Analyst

Expleo Group - Banking & Financial Software Services
10.2010 - 02.2011

Lead Quality Analyst

Wisdom Infotech
03.2010 - 10.2010

Software Test Engineer - Quality Coordinator

Verizon Data Services India
04.2007 - 10.2008

Software Test Engineer

Changepond Technologies
05.2004 - 11.2006

Bachelor of Engineering - Information Technology

Madurai Kamaraj University

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