MEENAL SINGH
Ghaziabad
Summary
Finance & Accounts Receivable professional with over 10 years of experience in O2C, Collections, and Reconciliations. Led teams of up to 12 FTEs to enhance operational efficiency and cash flow while fostering a culture of superior customer service. Recognized for establishing clear guidelines and motivating staff to achieve key performance objectives.
Overview
11
11
years of professional experience
Work History
Assistant Manager – AR
Aptara
03.2025 - 09.2025
- Led B2B AR operations, including collections, reconciliations, and dispute resolution to ensure timely cash flow.
- Managed escalations and coached team to improve SLA adherence and enhance customer satisfaction.
- Implemented RCA/CAPA processes to address root causes of recurring issues and improve overall resolution efficiency.
Management Trainee – Finance & AR
Genpact
02.2020 - 05.2024
- Led team of 12 to enhance global AR operations.
- Managed collections, chargebacks, reconciliations, and reporting to ensure accurate financial tracking.
- Improved KPIs by implementing coaching programs and automation initiatives.
Sr Executive
Optum
05.2018 - 08.2019
- Oversaw US healthcare operations, achieving productivity and quality targets.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Sr Executive
CSC (DXC)
09.2016 - 04.2018
- Managed AR billing, reconciliations, and aging analysis while developing SOPs to streamline processes.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Benefits Operations Administrator
Aon Hewitt
10.2014 - 05.2016
- Coordinated pension operations, reconciliations, and quality audits to ensure compliance and accuracy.
- Managed employee benefits enrollment and changes efficiently.
- Coordinated communication between clients and internal teams effectively.
- Processed benefit claims using Aon's proprietary systems accurately.
Education
B.Sc. -
BSA College
MathuraSkills
- Accounts Receivable
- O2C
- Collections
- Reconciliations
- Chargebacks
- Dispute Resolution
- Aging Analysis
- Financial Review
- Performance Metrics
- Process Optimization
- Process Documentation
- Issue Resolution
- Client Management
- Cross-Functional Collaboration
Languages
English, Hindi
First Language
Timeline
Assistant Manager – AR
Aptara
03.2025 - 09.2025
Management Trainee – Finance & AR
Genpact
02.2020 - 05.2024
Sr Executive
Optum
05.2018 - 08.2019
Sr Executive
CSC (DXC)
09.2016 - 04.2018
Benefits Operations Administrator
Aon Hewitt
10.2014 - 05.2016
B.Sc. -
BSA College