Highly-motivated professional with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively as an individual or in a group setting.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Customer Service & E-Com Assistant Manager
Wholefoods Market(BLD)
Mill Valley, CA
09.2014 - 10.2024
Led daily operations and managed in-store marketing department.
Managed and monitored team's performance to ensure adherence to quality standards.
Onboarded new staff members.
Provided guidance, mentoring, and training for new hires.
Ensured the successful resolution of customer inquiries in a timely manner.
Coordinated with other departments to ensure smooth flow of operations.
Ensured compliance with safety regulations and company policies.
Monitored employee attendance records, timekeeping, and payroll information.
Education
Associate of Science - Business Administration And Management
College of Marin, Kentfield
Kentfield, CA
05.2018
Bachelor of Arts - Accounting And Finance
San Francisco State University
San Francisco, CA
Skills
Operations Management
Office Administration
Team Management
Scheduling
Training and coaching
Delegation and Supervision
Microsoft Office expertise
Customer service and satisfaction
Certification
Microsoft Office
Microsoft Excel
Languages
Urdu
Native/ Bilingual
English
Native/ Bilingual
Timeline
Customer Service & E-Com Assistant Manager
Wholefoods Market(BLD)
09.2014 - 10.2024
Associate of Science - Business Administration And Management