Summary
Overview
Work History
Education
Skills
Timeline
Generic

Meesha Flanagan

Madison,MS

Summary

Proven track record of enhancing operational efficiency at University Medical Center, UMC, by expertly managing patient records and ensuring confidentiality. Demonstrates strong organization and dependability, significantly improving workflow and patient satisfaction. Skilled in appointment scheduling and visitor screening, contributing to a secure and efficient environment.

Overview

13
13
years of professional experience

Work History

Unit Secretary

University Medical Center, UMC
04.2019 - 03.2023
  • Supported office staff and operational requirements with administrative tasks.
  • Maintained current and accurate medical records for patients.
  • Processed lab paperwork and requests according to physicians' orders.
  • Maintained rapport with physicians, nurse,s and other healthcare personnel.
  • Efficiently handle and route unit calls to the correct department.
  • Execute clerical tasks and assist with unit operations to ensure seamless workflow.
  • Communicate with clients or stakeholders compassionately while maintaining confidentiality.
  • Answer telephones professionally and direct calls to the appropriate personnel.
  • Monitor and manage supply levels, alerting management when orders are needed.
  • Retrieve and process information promptly and accurately.
  • Exhibit strong attention to detail and consistent reliability in all responsibilities.

Records Clerk

G.N. Smith Elementary
08.2014 - 03.2019
  • Assisted with typing, data entry, and answering incoming calls as required.
  • Followed confidentially regulations to maintain privacy.
  • Updated records with new information.
  • Created and maintained electronic filing system for quick and easy retrieval of records.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Maintained confidentiality of information regarding clients and company.
  • Corresponded with clients through email, telephone, or postal mail.
  • Handled cash transactions and maintained sales and payments records accurately.

Cashier / Customer Service

Sunrise Store
11.2011 - 05.2014
  • Answered questions about store policies and addressed customer concerns.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Efficiently process cash register transactions and handle financial exchanges.
  • Accurately balance cash drawers to ensure financial accuracy.
  • Execute store opening and closing procedures to maintain operational standards.
  • Oversee stocking and merchandising to ensure optimal product presentation and availability.
  • Manage inventory effectively, including monitoring stock levels and coordinating reorders.

Assistant Teacher

Clinton Junior High School
08.2010 - 09.2012
  • Completed daily reports, meal count sheets, and attendance logs.
  • Supported student physical, mental, and social development using classroom games and activities.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Worked with teachers to design lesson plans and coordinate activities for classes.
  • Worked with teacher to identify and target opportunities for instructional improvements.
  • Assisted in implementation of new learning tools, systems and materials.
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Collated classroom materials to help teachers prepare for daily instruction and activities.
  • Supported student learning objectives through personalized and small group assistance.
  • Maintained safety and security by overseeing students in recess environments.
  • Monitored student actions and applied established interventions to redirect behavior and resolve conflicts.
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Offered student support through special accommodations, extra assistance, and assessments.

Education

Associate of Science - Physical Therapy

Hinds Community College
Jackson, MS
2010

Skills

  • Patient confidentiality
  • Dependability
  • Strong Organization
  • Appointment Scheduling
  • Stress Tolerance
  • Visitor screening
  • Punctuality
  • Incident Reporting
  • Business Correspondence

Timeline

Unit Secretary

University Medical Center, UMC
04.2019 - 03.2023

Records Clerk

G.N. Smith Elementary
08.2014 - 03.2019

Cashier / Customer Service

Sunrise Store
11.2011 - 05.2014

Assistant Teacher

Clinton Junior High School
08.2010 - 09.2012

Associate of Science - Physical Therapy

Hinds Community College
Meesha Flanagan