Meet Patel

· Working as part of Gateway, responsible for creating APIs on various asset classes such as Payment and Capital Market which includes ACH, Wires Payment, Fedwire, and Dodd-Frank.

· Led the analysis, development, and documentation of requirements, business rules, and process flows for capital market and payments APIs throughout the product life cycle.

· Supported multiple large-scale projects in roles such as publisher, product manager, and business analyst, contributing to the success of key initiatives.

· Working on the discovery process for Fedwire API, collaborating with various teams to create the Architecture of FedWire API.

· Utilized Tridion CMS for publishing all the API documentation to the Developer portal for all the updates for new and existing APIs. Creating folders for each API which includes all the files including JSON, Swagger, code snippets, and API key text files, and obtaining all the approvals before publishing it to PROD.

· Developed and implemented robust automation frameworks for API testing, ensuring scalability, reusability, and maintainability of test scripts.

· Leveraged tools such as Selenium or equivalent to automate repetitive and time-consuming test scenarios, significantly reducing manual effort and enhancing test coverage.

· Ensure that ACH Payments and Wires payment APIs align with the ISO 20022 standard. This global standard for financial messaging promotes consistency in data exchange. Integrating ISO 20022 ensures standardized communication between systems, reducing errors and enhancing interoperability.

· Optimized existing API structures, improving response times, and reducing latency, leading to a more responsive and reliable system.

· Demonstrated proficiency in Agile methodologies and SDLC, ensuring efficient collaboration across cross-functional teams.

· Designed REST APIs with a strong technical background, incorporating industry best practices and standards.

· Utilized API modeling languages and annotation, including YAML and Swagger, to ensure clear communication and alignment with project goals.

· Applied expertise in common WWW text formats and markup languages such as JSON, XML, and HTML.

· Employed tools like Postman and SoapUI to facilitate effective API testing and validation.

· Competently used modern requirement management tools like JIRA and Confluence for streamlined project workflows.

· Ensure requirements are captured, prioritized, and communicated to appropriate groups to meet the key deliverables set for the Agile SDLC Cycle.

· Involved in creating user stories, use cases, and acceptance criteria and testing the product.

· Creation of feature or Epic in Jira Align and interconnecting issues, acceptance criteria, description, or deliverables against the story relating to it. Segregating high-level business requirements into Jira stories.

· Responsible for conducting project kickoff meetings with required teams, and project timelines for on-time delivery to ensure business partners’ satisfaction.

· Participated in UAT and follow-ups with testing and development teams for defect resolutions.

· Wrote automated test scripts to validate API functionality, data integrity, and performance under different scenarios.

· Automated regression test suites, allowing for swift and efficient testing of software updates and changes, thereby accelerating release cycles.

Setting up meetings such as identifying stakeholders, sprint grooming session, sprint refinement session, managing and facilitating requirements elicitation and open questions/actions during the meeting, closing out meetings with next steps and action item.

· Have worked on the maintenance and development of Corporate Facilities and Services. Provided support to clients using digital platforms, ensuring a seamless and positive user experience.

· Following business process flow of Application registration, processing, and underwriting. Tracking downsizing effort made by the developer for coding and unit testing. Creating use cases and user stories translating it from a business perspective to technical terms.

· Led organizational change initiatives to adopt new digital technologies, facilitating seamless transitions and minimizing disruptions to operations. Developed and implemented change management strategies to address resistance to technological changes, fostering a culture of innovation and adaptability among team members.

· Implemented integrated facilities management strategies to optimize resource allocation, improve operational efficiency, and reduce costs across multiple facilities and locations.

· Established key performance indicators (KPIs) and metrics to measure the effectiveness of integrated facilities management initiatives, tracking performance and driving continuous improvement efforts.

· Delivered exceptional customer service to clients, resolving technical issues promptly and efficiently, leading to a 15% decrease in user-reported problems.

· Acted as the primary point of contact for clients, addressing inquiries and concerns related to digital platforms, maintaining a 95% client query resolution rate.

· Monitored and improved the overall performance and functionality of digital platforms, implementing enhancements that increased user engagement by 25%.

· Hosted Agile ceremonies, including daily stand-ups, sprint planning, sprint review, and sprint retrospective meetings, ensuring alignment with project objectives and timelines.

· Created user stories based on gathered requirements, defining user needs, acceptance criteria, and expected outcomes to guide development efforts.

· Utilized SharePoint for document management and collaboration, maintaining organized repositories of project documentation, user guides, and support materials for easy access and reference.

· Performed mobile application testing on enterprise mobility platform to verify the configuration and registered app schemas are integrated as expected for all the native applications.

· Designed and created UI templates for digital platforms, ensuring consistency in branding, layout, and user experience across different pages and sections.

· Collaborated with cross-functional teams, including developers, designers, and product managers, to ensure alignment of UI templates with project requirements and design guidelines.

· Understand the application from functionality and domain perspective and percolate the knowledge with other project team members. Monitored and evaluated the impact of technology adoption on business processes and performance metrics, identifying areas for optimization and improvement.

· Understand the business requirements of the users regarding enhancing the application's features and documenting the same. This requires project management, loans, and risk products knowledge.

· Provide project direction and technical solutions to complex business problems.

· Analyze the feasibility of the new system develop requirements for new systems and enhancements to existing systems and ensure the system design fits the needs of the business users.

· Participated in UAT and follow-ups with testing and development teams for defect resolutions.

· Participated in post-production validations (PPV) and in resolving Production support issues.

· Actively participated in identifying defects through manual testing processes, providing detailed bug reports, and collaborating with development teams for resolution.

· Conducted review sessions with the Management Review Board (MRB) for analyzing and documenting future enhancements.

· Worked on defining business rules for handling the business processes and validations of business requirements with the business teams.

· Responsible for gathering requirements relating to the customer and account data.

· Documented the functional, and non-functional requirements, business rules, user interface requirements, etc. based on feedback from the requirement workshops.

· Documenting business requirements, functional requirements, and use cases and creating roadmaps and business vision documents including business process models.

· Used the guidelines and artifacts of the Rational Unified Process (RUP) to strategize the Implementation of RUP effort in different iterations and phases of the Software Development Life Cycle.

· Performed in-depth testing of the service development system by documenting requirements and specifications for worldwide deployment of SharePoint personal sites, workgroup portals, and shared data repositories.

· Used UML to create Use Cases, Use Case Diagrams, and Activity diagrams to explain process flows and functional specifications.

· Created Functional Specification documents to convert existing BI Reports sourcing from legacy to new BI Reports sourcing from the Data warehouse.

· Perform and identify the risk factors based on the changes in the data model and ETL code.

· Documented test plans, test cases, test scripts, and test results based on design specifications for unit testing, system testing, and functional testing, and prepared test data for testing, error handling, and analysis.

· Analyzing the business requirements and system specifications to understand the application.

· Creating High-Level Design, Low-Level Design, and Deliverables

· Created, maintained, and executed test procedures, and test cases using the HP Quality Center

· Reporting the Defects to the HP Quality Center

· Coordinated with QA and Dev team for a better understanding of the application.

· Make use of the database utilities for DB2 requirements in the project’s software development life cycle.

· Extensive interaction with business partners of varying levels within Business Process Management.

· Recommending technology solutions that meet business needs and producing functional specifications for business approval.

· Performing Incident Management and Business Support by Interacting actively with the infrastructure team, Relationship Managers, IT teams, and Business users.