Meg Bachman

Store Manager (February 2019 - Current)

Assistant Store Manager (March 2018 - February 2019)

Shift Supervisor (February 2015 - March 2018)

Barista (October 2014 - February 2015)

• Effectively managed five high-volume Starbucks locations (averaging weekly sales between $40,000-$70,000)
• Transformed multiple low-performing, low-volume locations in two states into the top-performing stores in 3 districts through effective planning, prioritizing, and problem-solving (including elevating one location from avg/weekly sales of $40,000 to $70,000 in 1 year)
• Developed effective leaders (including the development of 3 supervisors into ASM roles) who supported and equipped others by providing them with the skills and resources needed to achieve goals through a growth mindset
• Created and executed effective growth plans for multiple locations that prioritized company initiatives while addressing store-specific areas of opportunity
• Established a culture of excellence within stores, working shoulder-to-shoulder with teams to ensure highest quality of product, service, and experience for customers and employees
• Advised peers and supported other store managers development by sharing best practices and providing them with tools and resources to elevate their stores' culture and streamline performance
• Led multiple store and district meetings, as well as company-mandated training sessions and barista/supervisor development workshops to increase ownership within their roles
• Built teams that are united by a clear vision and passion for both individual and store growth
• Ensured effective flow of communication within stores to maintain goal-focused operations and maximize team efficiency
• Engaged with communities by promoting a warm, inclusive culture through hosting store events and participating in local volunteer opportunities

• Managed a non-profit, local church coffee shop on Sundays, Wednesdays, and summer/church events
• Created and implemented systems for beverage consistency and quality, shop cleanliness, opening/closing standards, and inventory organization/accuracy
• Recruited a consistent team of 5-10 volunteers to help maintain ideal staffing levels by working closely with church and youth group leaders
• Created a culture that equipped volunteers with the skills and promoted values of responsibility and service that resulted in job opportunities at local coffee shops
• Resolved conflicts/disputes that existed among the previous team by promoting a culture of integrity, empathy, and fun
• Worked closely with local coffee shop managers and small business owners in the community to research and update store with commercial coffee equipment that maximized efficiency and earnings and provided customers with consistency and quality products
• Drove excitement around the brand by launching promotional campaigns and offering monthly new “limited-time” beverages

• Provided further out-of-the-classroom assistance to students enrolled in assigned courses through the college's Extend the Classroom tutorial program
• Found creative activities and approaches to help students with various learning styles Created lesson plans and activities for each session
• Worked closely with all campus Political Science instructors to understand expectations for class assignments and tailored lesson plans and tutorial activities to help students better understand, retain, and breakdown the course material
• Graded papers, proofread essays
• Earned CRLA Tutor Level I Certification (California Reading and Learning Association)