MEG BIRKETT
Bellingham,WA
Summary
Accomplished employee engagement and benefit consultant with over 8 years of domestic and international experience executing data-driven employee-experience related solutions and strategies for nearly 100 organizations. Performance history of exceeding client expectations by executing digestible solutions to complex problems via creative problem solving, targeted communications and data analytics. A big-picture thinker with an eye for design and an ear for new trends, passionate about making people happier at work.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Director of Strategic Partnerships
Khyria
10.2022 - Current
- Worked in fast-past ever changing start-up with global team
- Expanded community outreach
- Created and implemented comprehensive short- and long-term engagement strategy prospects, supporters and volunteers
- Formalized programs and recruited new partners for coaching element of app
- Built and developed pipeline process for both potential employer partnerships as well as physician group partnership
- Developed and created content and communications that align with brand and made Khyria more attractive to potential investors
- Coordinated with design and media teams to develop high-quality creative assets
- Implemented practices that allow for fluid workflow amongst global team operating in 4+ time zones
- Worked closely with CEO, CMO, COO to ensure partnership objectives align with overall business strategy and goals
- Beta-test outreach surveys and data collection to better understand existing gaps in the product and areas for improvement
- Employee satisfaction survey creation, administration, and presentation
- Helped improve perimenopause and menopause symptoms for hundreds of women
Sr Analyst, Total Rewards
U.S. Xpress
04.2021 - 05.2022
- Investigated system issues and implemented resolutions to reduce downtime.
- Identified and resolved problems through root cause analysis and research
- Ensured employees were awarded and compensated equitably; participated in strategic initiatives designed to improve Total Rewards (TR)
- Partnered with employees, stakeholders, internal/external communications and branding teams to focus on TR strategy
- Improved current TR programs for both users and administrators using new/updated technology and software
- Researched and evaluated new/enhanced benefit offerings, vendor partnerships, etc
- Allied with HR and executive teams to ensure programs aligned with strategic business objectives and supported company culture
- Calculated cost/benefit analysis of benefit programs in relation to overall compensation
- Made recommendations to executive leadership regarding the addition of/changes to benefit offerings
- Conducted, participated in, and analyzed comprehensive benefit/total rewards, employee engagement, exit interview, and compensation surveys
- Trained employees on company benefit programs to drive awareness and understanding
- Spent one-on-one time answering/absolving driver questions, issues, etc. creating an invaluable experience to gain perspective in comparison to corporate team members with little to no driver interaction
Consultant - Employee Wellbeing & Engagement
Arthur J. Gallagher & Company
01.2017 - 01.2020
- Executed customized benefit/HR solutions and strategies that support a changing, multi-generational workforce, drive engagement and enhance employee experience for clients across various industries including manufacturing, professional sports, tech / startup, nonprofit, public sector and higher education
- Delivered client services including facilitation of focus groups, writing content for tactical employee focus group reports, writing and defining employer/employee value propositions, managing vendor RFP process and vendor implementation, writing leadership memos, creating customized employee interest surveys, developing 1-3 year engagement & communication strategies
- Managed 15-20+ clients concurrently
- Analyzed aggregate data e.g, Medical/Rx claims, engagement surveys, focus group findings to identify gaps, patterns and opportunity for change
- Ensured clients were prepared for and well-informed of compliance related changes and issues
- Gained intimate knowledge of employee wellbeing, engagement, HR and benefit vendor/technology markets in the US & Canada
- Worked closely with managers to develop new-model approach, design/execute trainings and build client awareness in Canada
- Increased number of international clients engaging with the W&E practice by over 500%
Client Wellbeing & Engagement Account Manager
Arthur J. Gallagher & Company
01.2015 - 01.2017
- Supported 3-5 Wellbeing & Engagement consultants on all tasks including meeting prep, attending meetings, managing day-to-day client expectations, upselling current clients, etc.
Gallagher Benefit Services Intern
01.2013 - 01.2014
- Learned of different roles within Gallagher Benefit services including rotation through all practice areas, weekly presentations, attending meetings, etc.
Education
B.S - Agribusiness Management
Michigan State University
East Lansing12.2014
Skills
- Conceptual Thinking
- Consultative & Solution Selling
- Writing, Rewriting & Editing
- Written & Verbal English Communication
- Detail Oriented
- Product positioning
- Training & Development
- Active listening
- Project management
- Customer relationship management
- Data-driven decision-making
Certification
- Richardson Consultative Selling Program (September 2017 – January 2018)
- Graduate, The Second City of Chicago Improvisation Program (April 2017 – March 2018)
- Guest Speaker (Navigate Wellbeing Solutions Summit – Boulder, CO 2018)
Technical Experience
Microsoft Suite / Power BI | Adobe InDesign | Adobe Photoshop | Adobe Acrobat
Timeline
Director of Strategic Partnerships
Khyria
10.2022 - Current
Sr Analyst, Total Rewards
U.S. Xpress
04.2021 - 05.2022
Consultant - Employee Wellbeing & Engagement
Arthur J. Gallagher & Company
01.2017 - 01.2020
Client Wellbeing & Engagement Account Manager
Arthur J. Gallagher & Company
01.2015 - 01.2017
Gallagher Benefit Services Intern
01.2013 - 01.2014
B.S - Agribusiness Management
Michigan State University
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