Meg Chandler

• Excellent understanding of Nursing Best Practices, State and Federal Regulations/Guidelines, Outcome and Assessment Information Set (OASIS), knowledge of complete and accurate documentation, Outcome-Based Quality Monitoring/Improvement (OBQI/OBQM), and 5-Star Ratings
• Completion of 37-page accepted Plan of Corrections (POC) for multiple State Conditional and Standards deficiencies of new agency within 60 days of the survey
• After each survey completion, staff was adequately trained with an understanding of State Survey findings

Other training included:

• Additional Development Request (ADR) requirements and regulations
• Created and educated staff on processes and procedures needed for the Plan of Corrections
• Understanding of Probe and Educate and preparing charts for review
• Created training and instruction for the new Patient-Driven Groupings Model (PDGM) requirements for the beginning of 2020
• Additionally, provided education, training, evaluations, and conducted supervisory visits with staff members, and identified areas of needed improvement, as well as areas of clinical strength in patient care
• Flexible, well-balanced, with practicality and creativity in problem-solving. I enjoy inspiring others and conquering problems as a team

• Member of Executive Committee for Mission Health Department Services (MHDS)
• Prepare and submit recommendations for mission nurses and physicians to leadership for assignment, both seniors and juniors
• Supported mission nurses and physicians globally
• Participated in the training and education of healthcare advisors
• Member of 8 health committees and responsible for participating in strategic decisions for missionaries worldwide
• Chair member for the Information Technology (IT) APP Committee and coordinates with members to ensure the objectives of the mission department are met regarding social media and apps
• Manage assignments for missionaries returning home due to illness
• Train and oversee volunteers who serve in healthcare within the U.S. and Canada
• Review Risk and Safety Reports for missionary accidents and deaths, discussing as an Executive Committee the screening process and possible recommendations for further review
• Insurance verifications for missionaries serving, as well as screening for appropriate placement for recommendations
• Liaison for Deseret Mutual Benefit Administrators and missionary leadership

• Administrative and leadership functions for the day-to-day clinical and administrative operations and performance of the Home Health agency, In-Home Rehab Program, and Contract Home Health
• Ensure agency in compliance with all applicable federal, state, and local laws and regulatory agencies
• Organized and implemented new processes and procedures with goal dates that were achieved in 3 phases contributing to improved compliance
• Hired, trained, evaluated, and educated staff on responsibilities and patient care; created on-going educational training with the use of best practice development and implementation for 5-star rating; financial management and analysis
• Organized and conducted the Professional Advisory Committee and educated Board Members and staff on the committee responsibilities, the Performance Improvement Projects, and goals
• Participated in the Policy Committee and helped with organizing and updating policies, organized and conducted meetings for the Emergency Preparedness Plan, and was a participant in creating the program
• Additionally, knowledge of OASIS data set, Medicare regulations, and guidelines, changes and trends in healthcare
• Completed and passed state audit in 2016
• Provided nursing care for patients when more nursing coverage was needed
• Utah Association of Home Care (UAHC) Workshop, May 2016. Teaching “Teach-back to Your Staff."

• Responsible leadership for hospice and home health branches within a multi-state healthcare company
• Motivated and lead a high-performance multidisciplinary team within 5 branches
• Managed daily operations within the governing rules and regulations of State, Federal, CHAP, and Corporate requirements for both Home Care and Hospice; supervised branch clinical leads to ensure the annual operating budgets were reasonable, attainable, and provided the financial basis of the operating plan; provided leadership and support to case managers and support staff using creative and innovative ideas to ensure best outcomes while providing the highest quality of care
• Additionally, provided education, training, evaluations, and conducted supervisory visits with staff members, and identified areas of needed improvement, as well as areas of clinical strength in patient care
• Created and provided education to the community on end-of-life conversations
• Presentation to Utah Departments of Veteran's Affairs Social Workers, June 2015. “The Conversation Project"

• Responsible leadership for hospice and home health branches within a multi-state healthcare company
• Motivated and lead a high-performance multidisciplinary team within 5 branches
• Managed daily operations within the governing rules and regulations of State, Federal, CHAP, and Corporate requirements for both Home Care and Hospice; supervised branch clinical leads to ensure the annual operating budgets were reasonable, attainable, and provided the financial basis of the operating plan; provided leadership and support to case managers and support staff using creative and innovative ideas to ensure best outcomes while providing the highest quality of care
• Additionally, provided education, training, evaluations, and conducted supervisory visits with staff members, and identified areas of needed improvement, as well as areas of clinical strength in patient care