MEG DUNCAN
Orem,UT
Summary
Proactive recent college student with 6+ years of work experience and a proven knowledge of customer communications and order processing. Aiming to leverage my abilities to successfully fill the role of any career presented. Frequently praised as efficient by my peers, I can be relied upon to help your company achieve its goals.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Customer Service and Barista
The Bagel Den
Provo, UT
08.2024 - Current
- Maintained cleanliness and organization of workstations, promoting a safe environment for customers and staff.
- Provided exceptional customer service, addressing inquiries and resolving issues effectively.
- Trained new employees on preparation techniques and customer interaction standards.
- Collaborated with team members to improve workflow efficiency during peak hours.
- Developed strong relationships with regular customers, fostering loyalty and repeat business.
Dance Instructor
Jive Dance Studio
Orem, UT
05.2022 - 07.2023
- While teaching ages of 2 years to ages of 40 years, I work with students on technique and performance. Making sure all are comfortable and confident with their own bodies in a dance environment.
- Instructed students individually and in groups, using various teaching methods, such as lectures, discussions and demonstrations.
- Attended professional meetings, conferences and workshops to maintain and improve professional competence.
- Prepared students for further development by encouraging them to explore learning opportunities and to persevere with challenging tasks.
- Met with parents and guardians to discuss children’s progress and determine learning priorities.
Customer Service Representative
Leatherby’s Family Creamery
Orem, UT
06.2021 - 12.2024
- Working as a hostess, cashier, and in food preparation and presentation has improved my work ethic and communication extremely.
- Addressed customers courteously using suitable methods and problem-solving skills.
- Remained open to feedback from supervisor and peers to build and improve skills set.
- Delivered personalized customer service relating to questions and promptly resolved basic problems on customer accounts.
Education
Associate of Science - Exercise Science
Utah Valley University
Orem, UT05.2027
High School Diploma -
Karl G Maeser Preparatory Academy
Orem, UT05.2022
Skills
Positive Learning Environment
Flexibility Improvements
Group and Individual Instruction
Social Behaviors
Community Events
Certification
OSHA certified
Timeline
Customer Service and Barista
The Bagel Den
08.2024 - Current
Dance Instructor
Jive Dance Studio
05.2022 - 07.2023
Customer Service Representative
Leatherby’s Family Creamery
06.2021 - 12.2024
Associate of Science - Exercise Science
Utah Valley University
High School Diploma -
Karl G Maeser Preparatory Academy