Meg Glasser
Los Angeles,CA
Summary
Skilled Operations Executive with 15 years of business development and strategic planning expertise. Joining forces with dynamic leaders in emerging and growing brands to breathe life into novel concepts, lead teams, create efficiencies, raise capital and build resilient, robust organizations. Industry expertise in Creator Economy, Edtech, Food Tech, Beauty, Wellness, D2C, B2B, SAAS .
Overview
13
13
years of professional experience
1
1
Certification
Work History
FRACTIONAL CHIEF OF STAFF, STRATEGIC OPS CONSULTANT
MEG GLASSER CONSULTING
01.2023 - Current
- Developed dynamic CEO dashboard to convey top growth, financial and performance metrics
- Enable teams to implement new standards that support growth, create impactful programming, and deliver measurable results.
- Enhanced team productivity by streamlining communication channels and implementing efficient project management tools.
- Developed and executed strategic initiatives for improved company growth and long-term success.
- Managed cross-functional teams to ensure smooth collaboration and completion of high-priority projects.
- Optimized organizational structures, leading to increased efficiency and better resource allocation.
- Provided comprehensive support to CEO, enabling them to focus on critical decision-making and leadership tasks.
- Implemented data-driven performance evaluations, leading to improvement in employee accountability and job satisfaction.
- Facilitated productive meetings by creating well-organized agendas and ensuring clear communication of objectives.
- Improved internal processes through thorough review, resulting in reduction of wasted time and resources.
- Aligned departmental goals with overall company vision, ensuring cohesive progress towards shared objectives.
- Oversaw change management initiatives, minimizing disruption while maximizing positive outcomes during periods of transition.
- Supervised staff and participated in hiring, training and performance evaluations to establish and enforce policies and procedures for business functions.
- Performed financial and managerial analyses to evaluate data and make recommendations, prepare financial reports and projections and conduct presentations.
CO-FOUNDER, VP OF OPERATIONS & EDUCATION
CRAFTJAM
08.2020 - 01.2023
- Pivoted brick-and-mortar business to online in response to COVID
- Recruited, onboarded, and managed team of remote 1099 creatives
- Pivoted brand from B2C to B2B, doubling revenue YoY
- Led team that designed and built B2B SaaS product
- Built inventory system with over 700 SKUs
- Built and managed distribution center that processed 500 shipments/mo
- Managed team to create over 100 unique workshops and curriculum.
- Increased company revenue by developing and implementing innovative marketing strategies.
- Streamlined operational processes for improved efficiency and cost reduction.
- Led team of professionals to successfully launch new product lines, expanding company's market share.
- Grew customer base through targeted outreach and networking events.
- Secured lucrative partnerships by establishing strong relationships with key industry players such as Google, Spotify, Twitch.
- Drove company expansion into new markets, increasing overall brand visibility and recognition.
- Implemented data-driven decision-making to optimize business performance and drive growth.
- Spearheaded fundraising efforts, securing significant investments to support company initiatives.
- Managed financial operations, ensuring fiscal responsibility and maintaining profitability during periods of economic uncertainty.
- Oversaw talent acquisition efforts, building diverse team of skilled professionals who contributed significantly to company's success.
- Optimized supply chain management processes to reduce costs while ensuring timely delivery of products.
GENERAL MANAGER, WEST COAST
GLAMSQUAD
01.2017 - 08.2020
- Achieved profitability in Southern California market within three years
- Grew Southern California revenue by 54% in first year and 25% in year two
- Grew team of independent contractors from 200 to over 600 in three years
- Expanded service area coverage by 270% in first seven months, launching first regional coverage for bran
- Defined and executed launch strategy for SF/Bay Area Market, including real estate, team building, supply and demand, customer services, and local strategic partnerships
- Landed and managed key revenue-generating partnerships with Viacom, Nickelodeon, Google, Uber, L'Oreal of Paris, Tinder, Milken Institute, Skybridge Capital, Meredith Group, and CBS.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
- Drove successful execution of numerous large-scale events/promotions while closely managing costs/budgetary constraints associated with event planning/management activities.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
GENERAL MANAGER, LOS ANGELES
GOOD EGGS
04.2013 - 09.2015
- Launched Good Eggs in Los Angeles, reaching over 10,000 local customers from Santa Monica to Pasadena
- Managed curation of local vendors, ultimately selling from over 200 unique food producers and growers
- Negotiated lease terms and remodel efforts for 20,000-sq-ft warehouse
- Led personnel restructuring that reduced team by 30% and significantly increased operational efficiency.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
- Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
- Collaborated effectively with cross-functional teams on various projects/initiatives aimed at enhancing organizational performance results.
- Developed and maintained relationships with customers and suppliers through account development.
MANAGING DIRECTOR
FOOD FORWARD
01.2011 - 04.2013
- As first employee, launched organization and built team from one employee to ten employees
- Over two years, grew program budget from $250K to $2M through strategic partnerships and new initiatives
- Expanded receiving partners from 5 to 50
- Built core program Farmers Market Recovery Program, which generated approx
- 35% of donations
- Built core social enterprise program, which generated approximately 10% of annual budget.
Education
Master Food Preserver Certification -
University of CA
Los Angeles01.2011
Master Gardener Certification -
University of CA
Los Angeles, CA01.2010
BA of Design - Fiber, Textiles, And Weaving Arts
North Carolina State University
Raleigh01.2002
Skills
Project Management
Strategic Planning
Business Analysis
Growth and Revenue Strategy
P&L Management & Forecasting
Team Building and Mentorship
Vendor Management
KPI Tracking
Inventory Management
Logistics Management
Performance Improvement
Certification
- Board of Directors, Los Angeles Neighborhood Land Trust
- Secretary, Harvard Heights Neighborhood Association
- After-School Knitting and Crochet Teacher, Elysian Heights Arts Magnet
Tools Technologies
- Airtable
- Monday
- Asana
- HubSpot
- SketchUp
- QuickBooks
- MS Suite
- Front
- Payable
- Stripe
- Square
- Shipstation
- Trello
- Gusto
- Fountain
- Looker
- Google AdWords
- Google Analytics
Timeline
FRACTIONAL CHIEF OF STAFF, STRATEGIC OPS CONSULTANT
MEG GLASSER CONSULTING
01.2023 - Current
CO-FOUNDER, VP OF OPERATIONS & EDUCATION
CRAFTJAM
08.2020 - 01.2023
GENERAL MANAGER, WEST COAST
GLAMSQUAD
01.2017 - 08.2020
GENERAL MANAGER, LOS ANGELES
GOOD EGGS
04.2013 - 09.2015
MANAGING DIRECTOR
FOOD FORWARD
01.2011 - 04.2013
Master Food Preserver Certification -
University of CA
Master Gardener Certification -
University of CA
BA of Design - Fiber, Textiles, And Weaving Arts
North Carolina State University