Meg Graham
Helena
Summary
Insightful Software Consultant with three years experience helping developers connect with users to produce client-centric solutions. Talented at coordinating developer skillsets with commercial priorities. Employs verifiably effective design methodologies to optimize user experience outcomes, while maintaining adherence to development times and design budgets.
Overview
6
6
years of professional experience
Work History
Tech Team Member
Fast Enterprises
03.2022 - Current
- Software consultant working with government agencies in Nashville, TN, San Juan, PR, and Helena, MT
- Ensure the integrity of the application by completing various tasks within Systems Administration, Database Administration, Cybersecurity, Networking, and more
- Develop complex solutions to all business problems along with customer engagements by detailed analysis, negotiation and coordination with main decision makers.
- Implement and evaluate security protocols in compliance with the IRS' Computer Security Evaluation Matrix (SCSEM)
- Support both project developers and client with all technical issues they encounter
- Responsible for major software rollouts from development to production
- Conduct knowledge transfer between self, team, and client
- Consult with clients to align future software development with customer priorities.
- Design, test, install and monitor new systems.
Field Talent Acquisition Specialist
SP+
10.2021 - 02.2022
- Evaluated resumes, interviewed, and presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy.
- Developed and maintained strong working relationships with executives, HR team, and hiring managers to foster partnerships that produced consistent results.
- Acted as brand ambassador to educate candidates on culture, career growth, benefits, and advantages of working for company.
- Sourced and screened candidates for corporate and customer service roles and worked with hiring managers to coordinate interviews, offers, and onboarding.
- Conducted telephone and in-person interviews to assess candidate experience and qualifications.
- Created and distributed job postings on job boards, corporate career sites and social media networks to increase reach.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Advocated for staff members, helping to identify and resolve conflicts.
Engagement Specialist
Playworks Pacific Northwest
08.2018 - 07.2020
- Performed HR dues for the region including recruitment, hiring, and completing background checks for AmeriCorps members and staff
- Was responsible for training incoming AmeriCorps members and ensuring AmeriCorps compliance
- Confirmed completion of employee timesheets and assisted the Finance department with payroll
- Supported the Executive Director by maintaining organizational documents, finances, and calendar
- Was responsible for the planning of numerous events, including service projects and employee appreciation
- Coordinated day-to-day functions of Pacific Northwest regional office, including ordering supplies, managing communication with property managers, and coordinating with outside vendors
- Attended Playworks Program Leadership meetings and collaborated with team on best courses of action for organization
- Communicated with Playworks National to ensure regional compliance
- Assisted Development by processing and archiving donations, as well as aiding in the planning of fundraising events
Education
Bachelor of Arts - Psychology
The Ohio State University
Columbus, OH05-2016
Skills
- Technical support
- Computer skills
- Adaptability and flexibility
- Problem-solving
- Staff education and training
- Functional design improvement
- Client relationship management
- Best practices implementation
- Tech support
- Client communication
Timeline
Tech Team Member
Fast Enterprises
03.2022 - Current
Field Talent Acquisition Specialist
SP+
10.2021 - 02.2022
Engagement Specialist
Playworks Pacific Northwest
08.2018 - 07.2020
Bachelor of Arts - Psychology
The Ohio State University
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