Meg Graser
Reno,NV
Summary
HR Manager with extensive experience at The Life Change Center, specializing in talent acquisition and employee engagement. Proven expertise in HR compliance and workforce planning, driving initiatives that improve workplace satisfaction and retention. Skilled in conflict resolution, fostering a collaborative culture and promoting continuous improvement.
Overview
13
13
years of professional experience
Work History
HR Manager
The Life Change Center
Sparks, NV
06.2023 - Current
- Led full-cycle recruitment, including sourcing, screening, interviewing and onboarding for multidisciplinary teams across multiple sites.
- Partnered with department leaders to identify staffing needs and hire talent aligned with patient care and business goals.
- Ensured adequate staffing coverage across all locations through proactive workforce planning.
- Maintained an open-door policy to support employee feedback, conflict resolution and grievance processes.
- Conducted mediations, exit interviews and disciplinary meetings, providing actionable recommendations to leadership.
- Championed initiatives that strengthened employee engagement, recognition and workplace satisfaction.
- Maintained HR policies, personnel files and documentation in compliance with DEA, CARF, SAPTA, CARF, OSHA and other regulatory bodies.
- Administered and reported on COBRA, FMLA, ADA, unemployment, workers’ compensation and employment verifications.
- Conducted monthly quality assurance audits of HR documentation and insurance deductions.
- Collaborated with legal counsel to address HR-related issues and ensure compliance.
- Conducted job analyses, market research, and compensation reviews to support equitable pay practices.
- Coordinated benefits administration and supported annual enrollment processes, including the movement of insurance providers and new plans in tandem with insurance brokers.
- Oversaw payroll operations, including weekly timecard review, attendance tracking and error resolution with Paychex and Patriot systems.
- Provided payroll and timecard reporting to grant managers monthly.
- Guided leaders in performance management, succession planning, employee engagement and retention and career development.
- Delivered training on HR processes, technology tools and administrative systems.
- Supported teams in building patient-centered behaviors and continuous learning practices.
- Developed and refined HR systems, policies and programs to support organizational growth.
- Contributed to planning and execution of organizational outreach events, fundraisers and employee recognition programs.
- Promoted a culture of safety and compliance, participating in Health & Safety meetings and maintaining OSHA standards.
- Engaged in HR networks and community partnerships to strengthen organizational presence in Northern Nevada.
Assistant Manager (Seasonal)
Toffee Lady
Roseville, CA
11.2012 - Current
- Assigned 20+ tasks to team members and monitored productivity and product quality.
- Collaborated with management and staff to maintain a positive, efficient work environment.
- Ensured high-quality products and excellent customer service.
- Tracked hours, scheduled employees, and supported daily operations.
- Gained hands-on experience in a small business environment.
HR Assistant
Truckee Tahoe Lumber
Truckee, CA
07.2021 - 06.2023
- Manage full-cycle recruitment, including job postings, resume screening, interviewing, and candidate evaluation.
- Facilitate new-hire orientation, complete onboarding documentation, and maintain accurate personnel files.
- Prepare and distribute meeting minutes and action items for multiple committees.
- Coordinate social media content with Marketing to promote job openings and employee features.
- Support culture committee initiatives and assist with planning and executing company events.
- Attend safety conferences and lead safety committee meetings, ensuring follow-through on initiatives.
- Assist employees with login issues, benefits questions, 401(k) contributions, Paychex concerns, and general HR inquiries.
- Order, organize, and distribute company apparel for 130 employees.
- Record, investigate, and report employee complaints.
- Manage day-to-day HR projects and provide support to managers.
- Create reports and update employee information in Paychex.
- Educate employees on benefits options and guide them through enrollment in Employee Navigator.
- Conduct terminations and complete all required follow-up processes.
Shift Lead – Café
Scheels
Sparks, NV
03.2016 - 08.2022
- Delivered exceptional customer service in a high-volume environment.
- Trained more than 30 employees and supported up to 12 team members per shift.
- Resolved problems quickly and maintained smooth shift operations.
- Prepared food, mastered 30+ recipes, and crafted 20+ specialty beverages.
- Maintained strong professional relationships and resolved team conflicts.
- Gained experience working within a corporate business structure.
HR Assistant / Front Desk Manager
Alliance Trust Company
Reno, NV
02.2019 - 06.2021
- Fostered a positive work environment through regular check-ins, appreciation efforts, and supportive communication.
- Administered employee satisfaction surveys, analyzed results, and recommended solutions to leadership.
- Organized company events for holidays, birthdays, and anniversaries.
- Provided recommendations to improve productivity, retention, and employee engagement.
- Supported HR projects and completed tasks assigned by upper management.
- Led committees focused on volunteering, environmental initiatives, and mental health awareness.
- Delivered excellent customer service while screening calls and greeting clients.
- Maintained office supplies, organized mail, and ensured accurate filing for Trust Officers.
- Managed electronic records of all incoming and outgoing mail.
- Completed errands and administrative tasks in a timely, professional manner.
Education
Master of Human Resources Management -
Capella University
Minneapolis, MN01.2023
Bachelor’s Degrees - Marketing, Management
University of Nevada, Reno
Reno, NV12.2018
Skills
- Talent acquisition
- Employee onboarding
- HR compliance
- Workforce planning
- Payroll administration
- Recruitment strategy
- Policy development
- Performance management
- Employee engagement
- Conflict resolution
- Communication skills
- Employee retention
- Compensation and benefits
Timeline
HR Manager
The Life Change Center
06.2023 - Current
HR Assistant
Truckee Tahoe Lumber
07.2021 - 06.2023
HR Assistant / Front Desk Manager
Alliance Trust Company
02.2019 - 06.2021
Shift Lead – Café
Scheels
03.2016 - 08.2022
Assistant Manager (Seasonal)
Toffee Lady
11.2012 - Current
Master of Human Resources Management -
Capella University
Bachelor’s Degrees - Marketing, Management
University of Nevada, Reno