Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
11
11
years of professional experience
6
6
years of post-secondary education
Work History
Assistant Operations Manager
Port of Virginia
Norfolk, VA
2021.03 - Current
Managed NIT container traffic and inventory for OCC
Worked across all departments to ensure timely, cost-effective delivery of imports/exports which met or exceeded terminal’s production
Cohesively worked within ILA’s labor agreement ensuring all operators reach their daily performance goals
Responsible for updating to modify XPS software which maximized terminal inventory
Monitored RMGs and stack allocation performances to identify opportunities that reduced costs associated with rehandling containers and fluctuating delivery wait time
Served as main point of contact for OCC to conduct troubleshooting efforts that helped resolve terminal constraints
Associate
Coastal Hospitality Associates
Virginia Beach, VA
2018.03 - 2021.01
Collaborated with senior management and local vendors to design promotional digital marketing campaigns
Strategized with leadership and junior associates to find innovative solutions to improve daily workflow functions
Developed training and cross-training procedures for employees.
Digital Marketing Associate
Cox Media
Chesapeake, VA
2019.12 - 2020.12
Certified in Google Analytics to help customers identify their target audiences, interpret their digital behaviors and maximize online interaction
Communicate with digital vendors (Adobe, Simpli.fi, Verve, and Meta) to develop cross-platform tools to storyboard, design, and execute customer’s marketing and sales goals
Collect and analyze market trends and consumer reports
Office Manager
Tidewater Community College, Military and Veteran Education, Study
Virginia Beach, VA
2017.07 - 2018.05
Organized and managed job fairs, skill bridge workshops, and Veterans Affairs (VA) outreach events for approximately 2,500 military-affiliated students
Lead contact for the VA and Division of Vocational Rehabilitation (DVR) to maximize state and federal education grants and scholarships by writing proposals to express urgency for new and additional funding
Partnered with senior leadership and the VA to conduct audits to identify and quantify successes of sponsored programs like Chesapeake Solar Project to increase student participation by 20% year over year
Project manager for Virginia Community College's online veterans' portal for joint transcript service credit assessment which streamlined award process and decreased withdrawal rate for military-connected students by 10% per semester.
Interior Communications Specialist
United States Navy
Yokosuka, Japan
2013.01 - 2017.01
Researched and prepared speeches for senior leadership, Executive Officer, and Commanding Officer for international public relations and command-wide addresses, observances, and onboard audio/visual communications intended for Navy-wide and public release
Team Lead of sixty to coordinate customary naval ceremonies, maritime traditions, seminars, and speaking engagements for distinguished guests and crew of 5,500 sailors
Appointed departmental safety and training officer for Combat Systems and Air Department which identified, corrected, and reduced injury to sailors which improved their work environment and quality of life for approximately 900 sailors
These practices also reduced damage and deprecation of flight deck equipment, and ship’s defense systems by 30% of their estimated values totaling $1.5 billion
Organized and implemented command-wide training evolutions to educate 5,500 sailors on revised or new Department of Defense policies
Received three early promotion evaluations, Junior Sailor of the Year, and recommended for CAP promotion
Served onboard the forward-deployed aircraft carriers, USS George Washington and USS Ronald Reagan specializing in communication equipment and aircraft launch and recovery equipment
Education
MBA - Global Business And Leadership
Regent University
Virginia Beach, VA
2018.08 - 2019.05
Associate of Science - Maritime Logistics
Tidewater Community College
Norfolk, VA
2017.05 - 2018.08
Interior Communications, Electrician -
Center For Surface Combat Systems (CSCS)
Great Lakes, IL
2013.03 - 2013.07
Bachelor of Science - Organizational Communication
Southern Illinois University Edwardsville
Edwardsville, IL
2006.08 - 2010.05
Skills
Strategic planning
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Timeline
Assistant Operations Manager
Port of Virginia
2021.03 - Current
Digital Marketing Associate
Cox Media
2019.12 - 2020.12
MBA - Global Business And Leadership
Regent University
2018.08 - 2019.05
Associate
Coastal Hospitality Associates
2018.03 - 2021.01
Office Manager
Tidewater Community College, Military and Veteran Education, Study
2017.07 - 2018.05
Associate of Science - Maritime Logistics
Tidewater Community College
2017.05 - 2018.08
Interior Communications, Electrician -
Center For Surface Combat Systems (CSCS)
2013.03 - 2013.07
Interior Communications Specialist
United States Navy
2013.01 - 2017.01
Bachelor of Science - Organizational Communication
Southern Illinois University Edwardsville
2006.08 - 2010.05
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