Meg Kuntz
Cedar Falls,IA
Summary
I am a dedicated animal care professional with experience in daycare and boarding operations, team leadership, and client service. I am committed to maintaining a safe environment and delivering excellent care for all animals.
Overview
10
10
years of professional experience
Work History
Boarding and Daycare Shift Lead
Companion Animal Clinic
Cedar Falls, IA
07.2020 - Current
- Open and close the facility, ensuring smooth daily operations and security procedures.
- Supervise daycare and boarding operations, including assigning staff and dogs to appropriate play areas.
- Manage check-in and check-out processes for boarding animals, ensuring accurate documentation and customer communication.
- Provide customer service by assisting clients, answer questions, and process payments.
- Administer medications and monitor the health of the animals in care.
Barista
Hy-Vee Starbucks
Cedar Falls, IA
11.2018 - 07.2020
- Delivered exceptional customer service in fast-paced environment to enhance customer satisfaction.
- Operated espresso machines and brewing equipment to prepare high-quality beverages consistently.
- Maintained cleanliness and organization of workstations to comply with health and safety standards.
- Assisted in training new staff on beverage preparation techniques and store policies.
Lifeguard
Lost Island Waterpark
Waterloo, IA
06.2016 - 08.2019
- Monitored pool areas to ensure guest safety and compliance with waterpark regulations.
- Conducted regular safety drills to enhance emergency response preparedness among team members.
- Provided first aid assistance and emergency care during incidents, ensuring guest well-being.
- Helped supervised and guide new staff on safety protocols and rescue techniques to maintain high standards of service.
Education
Bachelor of Science - General Studies
University of Northern Iowa
Cedar Falls, IA05-2022
Skills
- Animal care and handling
- Employee training
- Multitasking
- Problem solver
- Workplace safety
- Customer service management
- Shift leadership / staff supervision
Timeline
Boarding and Daycare Shift Lead
Companion Animal Clinic
07.2020 - Current
Barista
Hy-Vee Starbucks
11.2018 - 07.2020
Lifeguard
Lost Island Waterpark
06.2016 - 08.2019
Bachelor of Science - General Studies
University of Northern Iowa