Summary
Overview
Work History
Education
Skills
Timeline
Crystal Award (Pensacola Little Theatre)
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Meg Mays

Pensacola,FL

Summary

Dynamic Beauty Advisor with extensive retail experience at Ulta, excelling in customer consultation and product education. Recognized for fostering a welcoming atmosphere that increased customer engagement and spending. Skilled in cash handling and team collaboration, I effectively trained new employees while promoting kindness and patience in service delivery. I was responsible for increasing the Ulta credit card applications by 6%.

Overview

5
5
years of professional experience

Work History

Beauty Advisor/Cashier Team Lead

Ulta
05.2024 - Current
  • Assisted customers in identifying skincare and beauty products suited to their needs
  • Maintained product displays and ensured cleanliness of the beauty department
  • Provided information on product ingredients and application techniques to enhance customer knowledge
  • Supported promotional events by setting up displays and engaging with customers
  • Educated customers on latest beauty trends and products, leading to informed purchase decisions.
  • Fostered welcoming store atmosphere, encouraging longer customer visits and higher spend per visit.
  • Managed efficient cash register operations.
  • Engaged in friendly conversation with customer to better uncover individual needs.

House Manager

Pensacola Christian College (performance Department)
01.2024 - 05.2024
  • Cultivated a welcoming environment by fostering positive relationships with family members and guests.
  • Decorated theater lobby according to the current show being performed.
  • Resolved conflicts promptly, maintaining a harmonious atmosphere within the theater setting.
  • Streamlined communication processes among staff, improving workflow and task delegation efficiency.
  • Ensured security protocols were followed throughout the property, maintaining a safe environment for audience members at all times.
  • Fostered positive and productive working environment for all theater staff through regular training and performance feedback.

Food Service Worker

Chick-fil-A
05.2023 - 08.2023
  • Prepared and served food items according to safety and sanitation guidelines.
  • Operated kitchen equipment, ensuring proper usage and maintenance procedures were followed.
  • Assisted in inventory management, tracking stock levels and reducing waste.
  • Collaborated with team members to deliver high-quality customer service during peak hours.
  • Monitored food presentation standards, ensuring compliance with restaurant specifications.
  • Maintained cleanliness of workstations, adhering to health regulations and company policies.
  • Trained new staff on food handling procedures and operational best practices.
  • Promoted a positive work environment through effective communication with colleagues and supervisors.

Butler

Charlene Bullock
06.2021 - 10.2022
  • Provided exceptional service to guests, ensuring comfort and satisfaction throughout their stay.
  • Managed household tasks, including cleaning, laundry, and meal preparation efficiently.
  • Assisted with event planning and execution, coordinating details to enhance guest experiences.
  • Maintained inventory of supplies, ensuring availability for daily operations and events.
  • Developed strong relationships with guests, personalizing services to meet individual needs.
  • Arranged for comfortable experiences for my employer's special needs husband.
  • Safeguarded valuable assets within the home by implementing security measures and protocols when necessary.

Stocking Associate/Cashier

Walgreens
05.2020 - 08.2020
  • Organized stockroom inventory for efficient access and reduced retrieval time.
  • Trained new associates on stocking procedures and safety protocols.
  • Conducted regular inventory audits to maintain accurate stock levels.
  • Collaborated with management on layout adjustments to optimize product placement.
  • Ensured compliance with safety standards during stocking operations.
  • Maintained clean and organized stockroom by sweeping, mopping and removing empty boxes.
  • Answered customer questions and provided detailed product information.

Education

Performance Studies - Theater Arts

Pensacola Christian College
Pensacola, FL
05-2024

Skills

  • Customer service
  • Customer consultation
  • Organization and multitasking
  • Cash handling
  • Team collaboration
  • Retail experience
  • Theft prevention
  • Friendly and outgoing
  • Kindness and patience
  • Active listening
  • Creative thinking
  • Patient training for new employees

Timeline

Beauty Advisor/Cashier Team Lead

Ulta
05.2024 - Current

House Manager

Pensacola Christian College (performance Department)
01.2024 - 05.2024

Food Service Worker

Chick-fil-A
05.2023 - 08.2023

Butler

Charlene Bullock
06.2021 - 10.2022

Stocking Associate/Cashier

Walgreens
05.2020 - 08.2020

Performance Studies - Theater Arts

Pensacola Christian College

Crystal Award (Pensacola Little Theatre)

This award reflects the accomplishment of an astounding musical theater performance, not only recognizing the dedication to the role, but also the willingness to build strong relationships with both the cast and crew.

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Meg Mays