Escrow Professional with 9+ years of title company escrow experience to facilitate closing process from acceptance of purchase contract through issuance of title insurance policy. Familiar with standard concepts, practices and procedures within escrow and title industry. Completes property transactions while delivering high level of expertise and impressive customer service to clients.
Hi, I’m
Meg McKenna
Littleton,CO
Summary
Overview
14
years of professional experience
Work History
First Integrity Title Company
National Escrow Processor
07.2016 - 12.2022
Job overview
- Support the Lender with 500+ refinance transactions per month
- Process For Sale by Owner purchases
- Clear title requirements
- Research/order judgment payoffs satisfactions
- Prepare Quit Claim Deeds for all states for which we were licensed
- Review Real Estate Contracts and Title Commitments
- Review Divorce Decrees
- Review Estate Documents
- Prepare Releases and Reconveyances
- Assist Funders
- Answer any E recorders inquiries
- Answer emails within 1 hour or less
- Answer any lender phone calls/questions
- Ensure Transactions are ready for closing
- Answer Borrower inquiries
- Work with Title Examiners
- Assist Training New Processors
- Back up Team Lead2
Colorado Title Professionals, LLC
Escrow Processor
06.2012 - 01.2016
Job overview
- Provide support to escrow department and closers
- Answer realtor questions
- Open orders and gather information needed for closing
- Contact water/sewer companies for finals
- Contact HOAs for transfers
- Provide HOA documents to buyers when needed
- Interact with all parties for a smooth closing transaction
- Order payoff statements
- Clear all title exceptions
- Research and obtain Lien Releases for loans previously paid off
- Answer phones and emails
- Maintain client base
- Schedule closings for escrow closers
- Order all office supplies
- Post-closing - fund and disburse files
- Record documents.
Vectra Bank Colorado
Commercial Banking Assistant
03.2009 - 03.2011
Job overview
- orted two senior vice presidents and other managers with all loan and administrative needs; managed their calendars,appointments and expense reports
- Served as part of a team that developed a targeted aviation loan in an increase to officers total outstanding loans
- Functioned as owner of the Business Continuity Plan for Commercial
- Banking
- Created sensitive reports and completed various project requests
- Compiled large spreadsheets containing new business prospect information
- Developed and administered training program for Commercial Bankingassistants
- Arranged and ordered all systems applications, facilities, phone, remote connections for all new Commercial Banking employees
- Worked with IT department to ensure any new officers received training set up of laptop computers, Blackberry's and any remoteoordinated and executed a more efficient process for Commercial Banking
- Non-Sufficient Funds processing
- 3
- Attended managers meetings and dispersed new procedures to entire
- Commercial Banking assistant team
- Instated dual control procedures for Commercial Banking team
- Worked with clients to ensure file documentation was current and complete
- Ordered loan documents
- Reviewed credit presentation and compared loan documents for completeaccuracy
- Handled loan closings in absence of account officer
- Prepared loan packages for booking
- Scheduled all conference calls, client events and department meetings
- Served as liaison between special operations department, loan center and internal auditors for commercial banking department
- Completed loan disbursements via wire, official check or account transfers
- Ordered and completed payoffs
- Arranged and booked travel for commercial banking officers.
- Gathered due diligence information for loan document preparation, ordered title work appraisals and secured collateral data from lender.
- Educated customers on online banking and mobile banking applications.
- Assisted customers with banking needs and inquiries.
- Partnered with high net worth customers and private bankers to answer complex questions and solve operational issues while delivering superior customer service.
- Maintained friendly and professional customer interactions.
- Advised customers of products and services and assisted bankers in delivering superior customer service.
Education
Plymouth Regional High SchoolPlymouth, NH
High School Diploma
University Overview
Barnes Business CollegeDenver, CO
Associates from Business Communications
University Overview
Skills
- Federal Laws
- Closing Process Coordination
- Lender Relationship Management
- Title Requirements
- Real Estate Industry Understanding
- Government Lending
- Service Quality
- Providing Feedback
- Funds Disbursement
- Check Disbursement
- Office Supplies and Inventory
- Microsoft Office
- Real Estate Lending Processes
- Accounts Payable and Accounts Receivable
- Consumer Disclosures
- Time Management
- Title Document Review
- Closing Document Preparation
- Customer Inquiries
- Data Entry and 10-Key
- Administrative Support
- Proactive and Self-Motivated
Timeline
National Escrow Processor
First Integrity Title Company
07.2016 - 12.2022
Escrow Processor
Colorado Title Professionals, LLC
06.2012 - 01.2016
Commercial Banking Assistant
Vectra Bank Colorado
03.2009 - 03.2011
Plymouth Regional High School
High School Diploma
Barnes Business College
Associates from Business Communications