Summary
Work History
Education
Skills
Work Availability
Timeline
Generic
Meg Mckeown

Meg Mckeown

Practice Administrator
Raleigh,NC

Summary

Experienced Practice Administrator successful at handling payroll administration and patient relations for a five-physician practice. Promotes business development and community profile by developing positive rapport with patients and handling marketing activities. Successful forging partnerships with hospitals and specialty practices to extend patient care reach.

Work History

Practice Administrator

Carolina Endocrine, P.A
04.2020 - Current
  • Directly reports to CEO of company on a daily basis
  • Oversees staff and any issues/problems that occur throughout the day
  • Responsible for the front-line support to customers/patients/prospects
  • Responsible for operational support
  • Manages healthy relationships with vendors
  • Holding monthly staff meetings and daily meetings on Zoom/Webex/Teams
  • Generating daily reports and using QuickBooks/Accounting
  • Responsible for daily upkeep of the office appearance as well as supplies/inventory for entire office
  • Checking patients in and out following covid 19 procedures
  • Verify and update insurance
  • Collecting correct insurance, co- payments, and self- payments from fee schedule
  • Documenting, scanning, and indexing for patient charting
  • Scheduling and confirming patient appointments
  • Preparing patient charts with correct paperwork
  • Sending out and receiving health records following strict HIPAA guidelines.

General Manager

Saltwater Fishery
05.2019 - 03.2020
  • Opened the renowned Saltwater Fishery Restaurant and bar alongside my partner and General Manager William Lanier alongside eight male investors/CEO’s
  • Wrote the employee handbook, the employee training manual, interviewed and hired a team of over 120 employees
  • Wrote all policy procedures (smoking, cell phone, drugs, sexual harassment, ect)
  • Handled all alcohol orders and inventory stock through nine distributing companies
  • Ceated the “Saltwater Sandbar” menu which contained seven pages of personally picked wine, beer and cocktail drinks I personally named and created
  • Uploaded on to i-menu programming and designed restaurant ambiance including glassware, decorations, plateware, seating, and lighting to name a handful
  • Booked live bands and/or DJs for holidays/events/weekend entertainment and was responsible for promoting events and specials/features on our company website page and other networking via social media
  • Trained over 100 employees with my personally written employee training manual
  • Took on the role and duties of full-time restaurant front of house manager as well as bar manager when the restaurant opened for business
  • Reason for leaving: Covid 19 pandemic

Education

Associate - Arts

Bachelor’s Degree - English, Journalism, Medical

2021

Bachelor of Science -

University of North Carolina At Charlotte
Charlotte, NC
05.2012

communications - undefined

Wake Technical Community College
2009

School Diploma - undefined

Athens Drive High
2003

Skills

  • SUMMARY OF SKILLS/EXPERIENCE
  • Customer Service experience (21 years)
  • Management experience (9 years)
  • Bookkeeping/QuickBooks (7 years)
  • Interviewing/Hiring/Onboarding effective candidates (7 years)
  • Team Huddles weekly/Monthly Group incentive packages to help reach company goals
  • Website Design
  • Interpreting Lab Results
  • Prior Authorizations (Pre-Auth’s)
  • Building healthy relationships with vendors
  • Banking/Daily Totals
  • End of Month Reporting
  • End of Year reporting
  • CAQH Reporting
  • Credentialing
  • Audit Reports
  • Claims
  • Advertising/Social Networking
  • Provider Scheduling
  • Templating/Creating Schedules
  • Epic (2years)
  • Allscripts PM (2 years)
  • EHR Experience (2 years)
  • Scheduling & confirming appointment
  • Sending/receiving medical records
  • Insurance verification
  • Medical Terminology
  • Critical Thinking
  • Vitals/rooming patients
  • Strong de-escalation skills with patients/customers
  • Proficiency with Microsoft programming, excel, PowerPoint (20 years experience)
  • Effective Time Management
  • Stocking/Inventory
  • Referral Management
  • Electronic Document Management System
  • Managing Files and Records
  • Policy and Procedure Development

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Practice Administrator

Carolina Endocrine, P.A
04.2020 - Current

General Manager

Saltwater Fishery
05.2019 - 03.2020

Associate - Arts

Bachelor’s Degree - English, Journalism, Medical

Bachelor of Science -

University of North Carolina At Charlotte

communications - undefined

Wake Technical Community College

School Diploma - undefined

Athens Drive High

Similar Profiles

CREATE PROFILE
Meg MckeownPractice Administrator