Meghna Nair

• Managed inventory on supplies and retail
• Marketed content on social media platforms
• Trained technicians in nail art
• Enhanced customer satisfaction by providing high-quality nail art and ensuring a comfortable experience.
• Maintained clean, organized workstations to ensure a safe and sanitary environment.
• Educated clients on proper nail care techniques, contributing to healthier nails and longer-lasting manicures.
• Participated in ongoing training workshops to stay current with industry standards and enhance professional development.

• Skillfully addressed and resolved issues raised during customer calls
• Proficiently utilized Zenoti Scheduling
• Traveled to other locations in NYC for emergency coverage
• Covered front desk and took sales
• Assisted guests with booking reservations, resulting in higher return rates.
• Processed payments accurately, maintaining proper cash handling procedures and balanced registers at end of each shift.

• Earned Associate of the Year in 2020
• Monitored pick-up orders and facilitated in a timely fashion
• Trained coworkers for the online pick-up department
• Created schedules for coworkers
• Attended company regional meetings to review weekly sales, and shrinkage
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Internship at immunology lab at Hackensack University Medical Center under Dr. Yong Zhao’s team for two years.

• Studied alternative treatments to cure Type I Diabetes via stem-cell education therapy using Islet-β pancreatic cells to regenerate the human immune system
• Pipetted (both manual/electronic)
• Utilized a centrifuge
• Conducted cell data analysis
• Operated within a bio-safety cabinet
• Conducted blood typing
• Performed blood serum separation
• Gathered peripheral-blood stem cells
• Performed cell washing and staining
• Assisted in flow-cytometry
• Revised publications