Summary
Overview
Work History
Education
Skills
Timeline
Generic

Meg Nowlin

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

2
2
years of professional experience

Work History

Office Manager

BANA Roofing And Solar
09.2023 - 06.2024
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained computer and physical filing systems.
  • Updated reports, managed accounts, and generated reports for company database.

Dispatch/Receptionist

JAMM Transit
08.2023 - 09.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.

Data Entry Clerk

Disco Automotive
03.2023 - 08.2023
  • Completed data entry tasks with accuracy and efficiency.
  • Followed established procedures to enter and process data correctly.
  • Organized, sorted, and checked input data against original documents.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
  • Resolved discrepancies in data entry activities for accurate, complete jobs.

Administrative Assistant

C&C Construction
03.2022 - 03.2023
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.

Education

No Degree - Psychology

St. Mary's University
San Antonio, TX
08.1991

High School Diploma -

A&M Consolidated H.S.
College Station, TX
08.1986

Skills

  • Customer Service
  • Office Management
  • Organizational Skills
  • Office Administration
  • Data Entry
  • Customer Relations
  • Clear oral/written communication
  • Billing
  • Scheduling and calendar management
  • Payroll Processing
  • Account Reconciliation
  • Mail handling

Timeline

Office Manager

BANA Roofing And Solar
09.2023 - 06.2024

Dispatch/Receptionist

JAMM Transit
08.2023 - 09.2023

Data Entry Clerk

Disco Automotive
03.2023 - 08.2023

Administrative Assistant

C&C Construction
03.2022 - 03.2023

No Degree - Psychology

St. Mary's University

High School Diploma -

A&M Consolidated H.S.
Meg Nowlin