Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Meg Patel

WAXHAW,NC

Summary

Well-versed in building positive relationships with customers and other stakeholders. Strong requirements gathering, scope development and inventory coordination abilities. Skilled at overseeing complex, high-value technical projects with excellent planning competencies.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Business Scrum Master

Sherpaa
Charlotte, NC
10.2021 - Current
  • Worked with team to identify capacity and set realistic sprint objectives.
  • Supported Agile team collaboration, accountability and visibility through thoughtful orchestration of team dynamics, goal setting and talent recruitment.
  • Facilitated daily Scrum meetings to debrief progress, troubleshoot snags and establish goals for following day.
  • Removed impediments to product success, leveraging cross-functional Scrum team talent to provide targeted solutions to unprecedented program errors.
  • Supported IT product owners in product backlog compilation and maintenance, addressing recurring concerns and recommending improvements based on user feedback.
  • Closely collaborated with project members to identify and quickly address problems.

Project Scrum Master

RGP Resources Global Professionals
Charlotte, NC
04.2019 - 06.2021

Responsible for managing multiple scrum teams/initiatives impacting AI, Lease Platform Enhancements in Sealed Air Technology space.

  • Ensure strategic initiative delivery using Agile project management with Scrum/Kanban framework.
  • Facilitate scrum ceremonies/ team meetings with various stakeholders and agile teams, optimizing the flow of work within and across teams
  • Facilitate Scrum of Scrum to ensure roadmap and priorities/dependencies are aligned across teams. Be persuasive and build consensus to meet sprint/project goals.
  • Facilitate team building/coaching exercises during retrospective and other forums.
  • Resolve and/or escalate issues/impediments in timely fashion
  • Use Confluence and Jira (Customized dashboards) to effectively communicate relevant sprint/initiative information to various stakeholders. Highlight achievements in demos and other forums
  • Ensure SOX compliance by adhering to internal control requirements, maintain updated documentation and providing recommendations as appropriate
  • Schedule and scope requirements
  • Managed minimum of 6 projects each year while maintaining adherence to budget, schedule and scope requirements
  • Worked to provide continuous improvement for product development lifecycle, realizing 100% reduction in errors

Senior Business Analyst

Robert Half Technology
Huntersville, NC
03.2018 - 04.2019

Supported SAP Finance function and applications, including troubleshooting, configuration, maintenance, creation and dissemination of procedures/documentation, testing, and training where applicable.

  • Facilitated implementation and supported of SAP Financials (AP, AR, Supply Chain, Contracts)
  • Performed detailed analysis of complex business process requirements and provided appropriate system solutions/configuration; identify, interpret, validate and document business requirements
  • Facilitated workshops to collect business requirements
  • Mapped business requirements, processes and objectives; develops necessary modification/configuration to satisfy business requirements
  • Validated FI/CO modules. Identified gaps, issues and work around solutions. Acted as liaison with business for troubleshooting: investigate, analyses, and solve software opportunities
  • Documented functional designs, test cases and results. Proactively identified and proposed business process and/or system enhancements
  • Looked for alternative approaches to SAP custom development in collaboration with SAP and SI partner. Determine what functionality is required in terms of design, structure and configuration, in line with internal guidelines and procedures, translate requirements into optimum solution
  • Trained, coach and mentor SAP Super users, Business process owners and business process leads
  • Scope and estimate business requirements. Worked with business process leads and users to gather requirements for reports and application extensions (Level of Effort)
  • Performed hands-on configuration in SAP FICO modules
  • Resolved Service Request tickets in accordance with agreed upon SLAs
  • Supported deployment of production applications and provide post-production support
  • Participated in system upgrades, enhancements and resolutions

Business Analyst

Compass Group USA
Charlotte, NC
11.2016 - 03.2018
  • Identified process inefficiencies through gap analysis and outlined sensible solutions.
  • Drafted quarterly and yearly reports on company financial metrics to assess successes and account for deficiencies.
  • Evaluated trends to understand competitive environments and assess current strategies.
  • Developed and controlled execution of reporting and analytics for multiple operations departments.
  • Reviewed contracts and agreements to identify potential risks and ideal mitigation strategies.

Business Analyst

The Children's Place
Secaucus, NJ
12.2013 - 02.2016
  • Gathered requirements, solution design, development, testing and implementation of systems on various projects and software change requests within the SAP Finance & Controlling applications area
  • Collaborated with business counterparts globally to ensure successful implementation of projects while achieving target service levels on various system change requests
  • Ensured that proper Change Control and Project Management processes are followed
  • Worked with Finance and Accounting departments within the organization to understand their needs, document requirements, and collaborated on the design, configuration, development, testing, and implementation of various solutions
  • Developed knowledge and skills in enterprise scale application design, development and implementation of SAP FICO modules as well as other related Finance and Accounting applications
  • Participated in software validation activities to ensure that software solutions are designed to perform as intended
  • Supported enterprise systems and business processes in the area of Finance and Accounting, across multiple time zones and locations
  • Developed design documents, functional specifications, test scripts, support data migration, assist in issue resolution, and project risk mitigation
  • Worked on latest relevant software technologies to provide computer software solutions and applications to the organization
  • Stayed abreast of emerging technologies and next generation platforms and recommend solutions that drive innovation and business value
  • Help identify opportunities for improvement in business processes and financial systems

Lead Auditor

Avenue Stores
Rochelle Park, NJ
05.2012 - 12.2013
  • Propose and plan for operational audits in business units
  • Execute operations audit and assess company operations, process, financial, compliance and other
  • associated risks
  • Identify opportunities for improving business processes, based on audit outcomes, to minimize risks
  • Prepare and present quality reports of audit findings and recommendations to Manager and customers
  • Coordinate with clients to identify areas of risk within clients' businesses
  • Develop strategic initiatives to maintain and improve the audit function
  • Identify key risk and control indicators for assigned audit areas
  • Identify operational risks and make recommendations to manage risks
  • Maintain documentation for risk assessment and management processes
  • Perform audit related investigation as directed by Manager
  • Evaluate and revise internal controls and operational and management policies/procedures
  • Ensure past audit recommendations are implemented in current audit process
  • Assist management in developing annual audit plan
  • Ensure compliance with government laws and company regulate

Education

MBA -

Devry University
New Jersey
10.2013

BBA -

DeVry University
Downers Grove, IL
02.2012

Skills

Delivery Management

  • Waterfall and Agile (Scrum & Kanban)
  • Requirements/Capabilities Analysis
  • Prioritizing, Scheduling, Execution & Reporting
  • Cost, Budgeting & ROI Analysis
  • Problem Solving & Risk Mitigation
  • System Migration and Implementations

Value-Added Leadership

  • Servant Leadership
  • Cross-Functional Supervision
  • Team Building & Mentoring
  • Business & IT Planning
  • Vendor Management
  • Technical Mindset
  • Excellent Interpersonal Skills

TECHNICAL SKILLS

JIRA

SAP

Ariba

Hyperion

Microsoft Excel

Microsoft Access

SQL

Oracle

SOX

Blackline

Microsoft Dynamics GP

Lease Accelerator

Sequentra

Certification

Certified ScrumMaster, Scrum Alliance - March 2022
Certificant ID: 001329013 Certification Active through: 10 March 2024

Certified Agile Project Management: Scrum Step by Step with Examples, Udemy - March 2022

Certified Scrum Certification 2022 +Scrum Master+ Agile Scrum Training , Udemy - March 2022

Certified The Complete Business Analysis Fundamentals Course + CERT, Udemy - March 2022

Timeline

Business Scrum Master

Sherpaa
10.2021 - Current

Project Scrum Master

RGP Resources Global Professionals
04.2019 - 06.2021

Senior Business Analyst

Robert Half Technology
03.2018 - 04.2019

Business Analyst

Compass Group USA
11.2016 - 03.2018

Business Analyst

The Children's Place
12.2013 - 02.2016

Lead Auditor

Avenue Stores
05.2012 - 12.2013

MBA -

Devry University

BBA -

DeVry University
Meg Patel