Meg Patterson
Charles Town,WV
Overview
16
16
years of professional experience
Work History
Director of Donor Relations
Shepherd University Foundation
Shepherdstown, WV
07.2017 - Current
- Enhanced donor relationships by creating and implementing mass stewardship communications, associated marketing materials, and reporting processes.
- Developed and maintained primary organizational support for Women Investing in Shepherd, a 300+ member women's giving circle.
- Responsible for additional giving societies, including a Friends of the Library Society and Faculty/Staff Philanthropy Society.
- Streamlined donation processing procedures, improving efficiency and reducing errors in financial reporting.
- Established strong partnerships with University departments, community leaders, and volunteers.
- Provided strategic direction for all aspects of donor relations program, aligning efforts with overall organizational goals.
- Created impactful donor recognition materials that showcased the impact of their contributions on the organization''s mission.
- Organized memorable donor appreciation events that fostered a sense of community among supporters and increased commitment to ongoing giving.
- Oversaw donor acknowledgment efforts, ensuring prompt and personalized communication with each contributor to express appreciation for their support.
- Managed scholarship reporting for over 350 donor funds, including data analysis, concept development, and production of customized variable print collateral for individualized mailings.
- Provided key communication support for Foundation, including social media content and strategy; publication content; invitation, brochure, and ad design; and analytics oversight
- Provided supervisory level management as a director with lead staff members to administer various projects and events
Account and Project Manager
Shepherd University Foundation
Shepherdstown, WV
02.2009 - 06.2017
- Processed daily financial transactions including deposits and disbursements, matching gifts, and on-line credit card reconciliation.
- Produced timely fund activity reports for University departments and colleges, including detailed monthly reports for Shepherd University athletics
- Assisted with and managed portions of annual audit
- Processed bi-weekly payroll
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Assistant Manager
B. Moss Clothing Company
Martinsburg, WV
10.2007 - 12.2008
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Achieved and exceeded sales goals consistently; recognized as employee with highest sales over goal four times in a 14-month period
Additional Experience
Various
- Athletic Ticketing Internship, James Madison University
- Athletic Ticketing graduate work, West Virginia University
- Special Events, Mountaineer Athletic Club, West Virginia University
- Internship, Hagerstown Suns Minor League Baseball Team
Education
Master of Science - Sport Management
West Virginia University
Morgantown, WVBachelor of Science - Physical Education
West Virginia University
Morgantown, WVSkills
- strategic planning
- project management
- communications strategy
- verbal and written communication
- Canva
- Raisers Edge
- Sage Accounting
- Wordpress
- Team Leadership
- Volunteer Coordination
- Board Relations
- Donor Stewardship
Affiliations
- Shepherd University Athletic Club Board of Directors
Publications
- WV Executive Magazine, Summer 2015
- Shepherd University Alumni Magazine (multiple issues)
Timeline
Director of Donor Relations
Shepherd University Foundation
07.2017 - Current
Account and Project Manager
Shepherd University Foundation
02.2009 - 06.2017
Assistant Manager
B. Moss Clothing Company
10.2007 - 12.2008
Additional Experience
Various
Master of Science - Sport Management
West Virginia University
Bachelor of Science - Physical Education
West Virginia University