Enhanced donor relationships by creating and implementing mass stewardship communications, associated marketing materials, and reporting processes.
Developed and maintained primary organizational support for Women Investing in Shepherd, a 300+ member women's giving circle.
Responsible for additional giving societies, including a Friends of the Library Society and Faculty/Staff Philanthropy Society.
Streamlined donation processing procedures, improving efficiency and reducing errors in financial reporting.
Established strong partnerships with University departments, community leaders, and volunteers.
Provided strategic direction for all aspects of donor relations program, aligning efforts with overall organizational goals.
Created impactful donor recognition materials that showcased the impact of their contributions on the organization''s mission.
Organized memorable donor appreciation events that fostered a sense of community among supporters and increased commitment to ongoing giving.
Oversaw donor acknowledgment efforts, ensuring prompt and personalized communication with each contributor to express appreciation for their support.
Managed scholarship reporting for over 350 donor funds, including data analysis, concept development, and production of customized variable print collateral for individualized mailings.
Provided key communication support for Foundation, including social media content and strategy; publication content; invitation, brochure, and ad design; and analytics oversight
Provided supervisory level management as a director with lead staff members to administer various projects and events
Account and Project Manager
Shepherd University Foundation
02.2009 - 06.2017
Processed daily financial transactions including deposits and disbursements, matching gifts, and on-line credit card reconciliation.
Produced timely fund activity reports for University departments and colleges, including detailed monthly reports for Shepherd University athletics
Assisted with and managed portions of annual audit
Processed bi-weekly payroll
Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Assistant Manager
B. Moss Clothing Company
10.2007 - 12.2008
Improved customer satisfaction by addressing and resolving complaints promptly.
Developed strong working relationships with staff, fostering a positive work environment.
Increased sales through effective merchandising strategies and targeted promotions.
Collaborated with the management team to develop strategic plans for business growth and improvement.
Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Achieved and exceeded sales goals consistently; recognized as employee with highest sales over goal four times in a 14-month period
Additional Experience
Various
Athletic Ticketing Internship, James Madison University
Athletic Ticketing graduate work, West Virginia University
Special Events, Mountaineer Athletic Club, West Virginia University
Internship, Hagerstown Suns Minor League Baseball Team
Education
Master of Science - Sport Management
West Virginia University
Morgantown, WV
Bachelor of Science - Physical Education
West Virginia University
Morgantown, WV
Skills
strategic planning
project management
communications strategy
verbal and written communication
Canva
Raisers Edge
Sage Accounting
Wordpress
Team Leadership
Volunteer Coordination
Board Relations
Donor Stewardship
Affiliations
Shepherd University Athletic Club Board of Directors
Publications
WV Executive Magazine, Summer 2015
Shepherd University Alumni Magazine (multiple issues)
Fundraising Volunteer at The Good Shepherd Foundation/Phuket Has Been Good To UsFundraising Volunteer at The Good Shepherd Foundation/Phuket Has Been Good To Us