Meg Smith
Grand Rapids,MI
Summary
Compassionate professional with background in personal care and service. Known for high productivity and efficient task completion, ensuring client satisfaction and well-being. Skilled in empathetic communication, time management, and adaptive problem-solving strategies. Excel at using patience, active listening, and interpersonal skills to build trust and foster positive relationships.
Overview
7
7
years of professional experience
Work History
Tanning Consultant
The Beach Shack
Hudsonville, MI
09.2023 - Current
- Greeted customers and provided information about tanning services.
- Explained the benefits of using different types of tanning beds and lotions.
- Provided recommendations to customers on appropriate tanning levels for their skin type.
- Educated customers on proper use of equipment and safety procedures for tanning beds.
- Maintained a clean and sanitary environment in the salon at all times.
- Organized appointment schedules for customers, ensuring timely service delivery.
- Kept detailed records of customer visits, purchases, and payments received.
- Processed payments from customers using cash registers or POS systems.
- Provided training to new staff members on proper operation of equipment.
Tanning Consultant
Tropical Rayz
Coldwater, MI
01.2020 - 08.2023
- Greeted customers and provided information about tanning services.
- Explained the benefits of using different types of tanning beds and lotions.
- Provided recommendations to customers on appropriate tanning levels for their skin type.
- Educated customers on proper use of equipment and safety procedures for tanning beds.
- Maintained a clean and sanitary environment in the salon at all times.
- Organized appointment schedules for customers, ensuring timely service delivery.
- Kept detailed records of customer visits, purchases, and payments received.
- Processed payments from customers using cash registers or POS systems.
- Provided training to new staff members on proper operation of equipment.
ProShop Staff
The Coldwater Golf Course
Coldwater, MI
06.2019 - 10.2021
- Greeted customers and provided assistance with product selection.
- Provided accurate information about products, prices, availability, and special offers.
- Maintained the cleanliness of the store by sweeping floors and removing trash from checkout area.
- Processed payments, issued receipts and provided change.
- Answered phone calls and routed correspondence to appropriate staff members.
- Maintained positive working relationship with fellow staff and management.
- Provided training to new staff members.
Animal Caretaker
Bark Bath and Beyond
Coldwater, MI
03.2018 - 06.2019
- Cleans and maintains animal living areas using appropriate cleaning materials.
- Maintains accurate records of animal feeding schedules, medication administration and other relevant data.
- Maintains inventory of food items and supplies needed for the care of the animals.
- Collaborates with fellow staff members in providing quality care to all assigned animals.
- Interacts with visitors regarding questions about the facility's operations and provides educational talks related to the welfare of the species being cared for.
- Stayed on top of laundry, sweeping and disinfection protocols.
- Followed precise feeding instructions and schedules for animals under care.
- Administered medications to animals.
- Bathed and groomed pets using gentle techniques.
- Scheduled grooming appointments for animals.
Education
Associate - Business Management
Kellogg Community College
Battle Creek, MI12-2022
High School Diploma -
Coldwater High School
Coldwater, MI05-2021
BBA - Business Management
Grand Valley State University
Grand Rapids, MISkills
- Scheduling
- Time Management
- Multitasking and prioritization
- Tech-Savvy
- Organization skills
- Positive and professional
- Maintaining a clean work environment
- Microsoft Excel, Powerpoint, and Word
- Systems, Applications and Products in Data Processing (SAP)
Accomplishments
- PHI THETA KAPPA HONORS SOCIETY PROGRAM, Kellogg Community College
Volunteer Work
- Good Better Best, Coldwater, MI, 25 hours. Organizing donations, pricing items, folding and hanging clothes.
Timeline
Tanning Consultant
The Beach Shack
09.2023 - Current
Tanning Consultant
Tropical Rayz
01.2020 - 08.2023
ProShop Staff
The Coldwater Golf Course
06.2019 - 10.2021
Animal Caretaker
Bark Bath and Beyond
03.2018 - 06.2019
Associate - Business Management
Kellogg Community College
High School Diploma -
Coldwater High School
BBA - Business Management
Grand Valley State University
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